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CalPHIP Development A Case Study

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PHFE has become a trusted and valued partner in acting as the manager of these grants ... of their service based model for CAHAN to an implemented maintenance model ... – PowerPoint PPT presentation

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Title: CalPHIP Development A Case Study


1
CalPHIP Development A Case Study
John Williamson, PMP California Department of
Health Services Greg Smith, MPA PHFE Management
Solutions
2
Overview
  • California is the largest state in the nation
    with a population of 36 million
  • Californias public health system is comprised of
    61 local health jurisdictions and the State
    Department of Health Services
  • For funding and organizational purposes, the
    health departments in Los Angeles County and the
    Cities of Long Beach and Pasadena are treated as
    separate entities by the CDC

3
Business Problem
  • California DHS had not successfully rolled out a
    large scale application for use by public health
    practitioners since the late 1990s
  • Many of the reasons for this can traced to an
    organizational culture that was risk adverse and
    lacked necessary resources
  • As a result, CDHS needed and sought innovation in
    accomplishing its NEDSS and PHIN objectives

4
Evolutions
  • CDHS currently directs all of its ELC, EIP, and
    NEDSS funds to PHFE for administrative
    management. PHFE has become a trusted and valued
    partner in acting as the manager of these grants
  • CDHS-EPO implemented CAHAN through Virtual
    Alerts BTRS system as a hosted service in early
    2003 through CDC Direct Assistance and a General
    Services Administration contract with Northrop
    Grumman

5
Evolutions
  • In July 2003, EPO began the conversion of their
    service based model for CAHAN to an implemented
    maintenance model
  • Advantages of conversion include the ability to
    control licenses into perpetuity and the ability
    to offer services to other systems, applications,
    and Program Area Modules
  • But with the advantages, there was also a need to
    build out the infrastructure to accommodate zones
    for primary production, failover and testing
  • CAHAN needed to become HAN - to leverage common
    services including common directory, security and
    infrastructure.
  • CAHAN also needed the capacity to scale to over
    100,000 users

6
Next Steps
  • At the 2003 PHIN Conference, CDC offered a forum
    on direct assistance, and described how and where
    that assistance could assist states in reaching
    their objectives
  • At that time CDHS began moving to redirect a
    portion of its financial assistance reward to
    direct assistance
  • Upon the advice of the CDC Information Resources
    Management Office, California requested that
    direct assistance be provided through the CDC IT
    Support Contract

7
CDC IT Support Contract (CITS)
  • Covers all components of the CDC and other DHHS
    agencies as well as intergovernmental partners in
    state, local and international public health
  • The purpose of CITS is to provide an ongoing
    contractual vehicle to public health agencies for
    the ongoing acquisition of a broad array of data,
    information, information technology, and
    information system support systems on an
    as-needed basis

8
CDHS CITS DA Request
  • The DA Request from CDHS includes projects to
  • Establish the hardware infrastructure for CAHAN
  • Extend CAHANs alerting and directory functions
    to all public health emergency partners build
    multi-factor authentication into CAHAN
  • Develop a production design for the California
    Electronic Laboratory Disease and Reporting
    System
  • Add functionality to the existing LIMS for
    microbial diseases
  • Develop a production LIMS for viral and
    rickettsial diseases
  • Procure specialized laboratory diagnostic
    equipment Assess local health capacity to
    communicate as required under focus areas C E
  • Remediate identified gaps identified in the
    assessment
  • Evaluate the security of the CAHAN architecture
  • The request also specified that an existing
    non-profit agency be selected to act as a
    subcontractor to the CDC

9
The CITS Contracting Process
  • CDC awarded the request for direct assistance to
    Lockheed-Martin
  • Lockheed-Martin subcontracted the work to PHFE
  • Together Lockheed-Martin and PHFE manage the
    projects in conjunction with CDHS and local
    health staff, as well as additional development
    contractors and program management contractors in
    the California Public Health Informatics
    Partnership (CalPHIP)
  • Kick-off for all CalPHIP projects occurred in
    December, 2003

10
Principles of CalPHIP Management
  • Integrated management plans are being developed
    for each project
  • The plan describes resources, scope and processes
    for managing schedule, cost, change,
    communications, risk and quality
  • Execution of the plan is monitored by weekly
    status meetings, in-process reviews, and letters
    of transmittal for acceptance of deliverables

11
Principles of CalPHIP Management
  • All projects are managed to best practices as
    identified by the Project Management Institute
  • Metrics from individual project plans roll up
    into an overall program management plan
  • The health of the entire portfolio of projects
    is readily available and easily monitored

12
Keys to Success
  • Having a trusted, respected advisor who develops
    innovative solutions to governance, fiscal and
    business problems
  • The right combination of people, processes
    technology required to transform vision into
    reality
  • Bringing together stakeholders to assure all
    business needs are clearly understood and
    evaluated
  • Clear, constant consistent communications
  • Professional Program, Project, Grant and Contract
    Management
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