iPassConnect - PowerPoint PPT Presentation

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iPassConnect

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Title: iPassConnect Created Date: 9/14/2004 5:29:09 PM Document presentation format: On-screen Show Company: Northwestern University Other titles – PowerPoint PPT presentation

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Title: iPassConnect


1
iPassConnect
  • A service designed for University business
    travelers who need to connect to the University
    network and Internet while off campus.

2
What is it?
  • iPassConnect (http//www.ipass.com/) has over
    19,000 points of presence (POPs) around the
    globe. Dial-up, wired broadband, and wireless
    connections.
  • Their network allows users to connect to the
    Internet in 160 countries with a local or
    toll-free phone call, or via 802.11 wireless
    technology (e.g., Starbucks, McDonalds).

3
Why was the service established?
  • Central modem pool being retired August 2005.
  • OVP Research expressed concern on behalf of
    faculty re international connectivity.
  • CUFS billing.

4
How does it work?
  • NetID authenticated.
  • Connections are encrypted from end to end with
    the iSEEL service to ensure data integrity and
    security.
  • Customized installers for PCs Macs.

5
How does a user get technical support?
  • Software installation questions are supported by
    the NUIT Support Center at 1-HELP.
  • Vendor provided Help Desk support is available
    24/7.

6
What does the service cost?
  • 10/ month service fee plus usage.
  • Usage costs range from 2.10/ hour for a local
    dial-up connection in North America to 18.00/
    hour for a toll-free dial-up connection in remote
    areas of the world. T-Mobile 802.11 access points
    charged at 9.99/ day.
  • This service can be turned on and off on a
    monthly basis as needed.

7
How does a user order the service?
  • Dean, director, or department chair needs to
    contact consulting-services_at_northwestern.edu with
    the users name, NetID to be activated, and CUFS
    number to which all charges should be billed.

8
Other points of interest
  • Charges are reflected on the NUIT monthly billing
    statement.
  • PDA client by Spring 2005.

9
Questions?
  • Technical questions
  • consultant_at_northwestern.edu
  • Ordering/billing questions
  • consulting-services_at_northwestern.edu
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