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Title: Psychology of the Image SP544


1
Design and method in psychology
1. Qualitative methods and psychology
2. Ethnomethodology and conversation analysis
3. Conversation analysis how to proceed
4. Your practical what next!
5. Summary
2
Qualitative methods and psychology
1. The qualitative vs. quantitative
methodological divide
2. Qualitative methodology and social science
3. Which methods are most frequently used in
psychology?
4. Who uses them?
5. What are qualitative methods good for?
3
1. The qualitative vs. quantitative
methodological divide
Quantitative methods.Qualitative methods
  • Tend to be associated with
  • Hard science
  • Objectivity
  • Hypothetico-deductive thinking
  • High status within psychology
  • Tend to be associated with
  • Relativistic epistemology
  • Soft(er) science
  • Ideologically informed (can be)
  • More questionable status
  • Increasingly seen as part of the turn to
    language in social science

4
2. Qualitative methodology and social science
Can we identify a kind of middle ground in the
methodological preferences of psychologists?
  • Developmental psychology and child clinical
    research have always used qualitative methods
  • One can distinguish between what Kidder and Fine
    (1987) call big Q and little Q. Big Q
    refers to open-ended inductive research
    methodologies focuses on theory generation and
    the examination of peoples meaning-making
    practices. In contrast little Q describes the
    approach where non-numerical data collection
    techniques are adopted, and adapted so as to
    inform and supplement hypothetico-deducitive
    research approaches.

Essentially The nature of the question you are
asking helps determine, and inform, any given
method you might employ.
5
3. Which methods are most frequently used in
psychology?
  • Inductive qualitative methods
  • Interpretative Phenomenological Analysis (IPA)
  • Grounded theory
  • Content analysis
  • Discursive qualitative methods
  • Discourse analysis
  • Narrative analysis
  • Conversation analysis
  • Structural qualitative methods
  • Repertory grid techniques
  • Q Methodology

6
4. What are qualitative methods good for?
  • Qualitative methods tend to be good whenever you
    wish to ask a more open-ended question
  • This might be foundational, e.g., what is the
    nature of x or y?
  • This might be descriptive, e.g., can we obtain
    a realisable picture of x or y?
  • This might be interpretative, e.g., on the basis
    of the data we collect, can we provide a
    defensible account of event x, why x occurs, and
    what sense x might have for those involved in
    producing and recognising x as significant in
    some way.
  • And, most importantly, qualitative methods are
    exceptionally useful in helping in the formation
    of hypotheses and associated theory generation.

7
Ethnomethodology and conversation analysis
  • Ethnomethodology focuses on providing a rational
    analysis of the structures, procedures and
    strategies that people themselves use when they
    are making sense out of their own everyday world
    and their actions and interactions within in.

8
Conversation analysis
  • Conversation analysis, or as it is sometimes
    known, the study of talk-in-interaction takes
    to heart the ethnomethodological focus on what
    people actually say and do. The analysis centres
    on a process of first identifying elements and
    structures in naturally occurring conversation
    and then through a detailed procedure of
    micro-analysis, identifying participant-oriented
    evidence for the models, concepts and ideas that
    people use.

9
  • Method and conversation analysis
  • Two basic methods in conversation analysis-style
    investigations (Levinson, 1983)
  • We should attempt to locate some particular
    conversational organisation and isolate its
    systematic features by demonstrating
    participants orientations to it.
  • We should ask
  • (1) What problems does this organisation solve,
    and
  • (2) What problems does this organisation raise
    and therefore what implications does it have for
    the existence of further solutions to further
    problems

10
Conversation analysis an example transcript
Context eight-year-old child phoning her
grandmother who lives some distance away and who
she has not seen for some time. The conversation
opens very soon after the grandmother answers the
phone i.e. it is the child who is making the
call.
11
Extract 1
1. Ro Hi 2. Gm in your neck
of the woods 3. (4.3) 4. Gm its lovely down
here 5. (0.4) 6. Ro yea 7. Gm
sure its going to rain again in a minute xxx
difficult 8. Ro
its
very bright
12
Extract 2
8 Ro
its very bright
9 (0.6) 10 Gm ?eh 11 Ro its very bright
down ?here 12 (0.6) 13 Gm I cant hear
you 14 Ro IT (.) IS (.)
VERY(.) BRIGHT 15 (0.2) 16 Gm it is very
bright its called a watery sun 17 (0.5) 18 Ro
a watery (laugh)
13
Extract 3
  • 21 Gm thats very very very very bright
  • 22 (0.4)
  • 23 Ro ?is it?
  • 24 (0.6)
  • 25 Gm right?
  • 26 Ro its bright yellow
  • 27 (0.5)
  • Gm what can I do gtfor yoult
  • (note see next slide for continuation)

14
Extract 3
30 Ro nothing I just wanted to talk to
you 31 Gm oh 32 (0.3) 33 Gm go on then (.)
talk to ?me 34 (0.2) 35 Ro em 36 (0.9)
37 Ro em 38 Gm listen you you
forgot your ?orchid 39 (0.5) 40 Ro oh
41 (0.5) 42 Ro OH silly me 43 (1.0)
44 Ro ?silly ?me
15
Extract 4
44 Ro ?silly ?me 45 Gm xxx without
it 46 (1.0) 47 Ro silly me 48 (0.4) 49 Gm si
lly you yes thats true 50 (0.8) 51 Gm you
take after your Dad 52 Ro ha-ha (laughing
noise) 53 (0.4) 54 Ro em 55 (1.0)
56 Ro ?Ill tell you about my
homework 57 (0.2) 58 Gm good 59 (0.8)
16
Extract 5
56 Ro ?Ill tell you about my homework 57 (0.2
) 58 Gm good 59 (0.8) 60 Ro ehm Ill read you
(unintelligable) ??Weekends homework 61
thats to be gthanded in on
Mondaylt 62 (0.5) 63 Ro write a poem or short
description about ?baby joe 64 (0.5)
65 Ro em 66 Gm about who? 67 (0.2)
17
Extract 6
Lines 65 101 of extract 2 (from the how to
do CA guide)
18
Guide for the practical
  • http//www.kent.ac.uk/psychology/department/people
    /forresterma/c8MFx.pdf

19
Turn-taking rules
  • RULE 1 This rule applies to the first transition
    relevant place of any turn
  • (a) If the current speaker selects the next
    speaker during the current turn then the current
    speaker must stop speaking and the next speaker
    must speak next. And he/she must speak next at
    the first transition relevant place after this
    'next speaker' selection
  • (b) If the speaker does not select a next
    speaker during a current turn, then anybody else
    present (other parties) can self-select and the
    first person to do this will gain 'speaker
    rights' at the next turn.
  • (c) If the current speaker has not selected the
    next speaker and nobody else self-selects then
    the speaker can continue (although this is not a
    requirement). In doing so he/she gains a right to
    have a further turn-constructional unit.
  • RULE 2 When rule 1 (c) has been applied by the
    current speaker, then at the next transition
    relevant pause, rules 1 (a) to 1 (c) apply again,
    and keep reapplying until speaker change is
    accomplished.
  • The set of rules and the elements used by people
    to indicate transition relevant places are
    conceived of as a system - a system which is
    designed to faciliate the 'turn-taking'
    organisation central to conversation.
  • How to do conversation analysis a brief guide

20
  • A turn-taking check-list (for observing and/or
    analysing recorded conversation). (Adapted from
    Sacks, Schlegoff and Jefferson, 1974).
  • 1. Speaker-change recurs, or at least occurs
  • 2. Overwhelmingly, one party speaks at a time
  • 3. Occurrences of more than one speaker at a
    time are common, but brief
  • 4. Transitions (from one turn to the next) with
    no gap and no overlap are common. Together with
    transitions characterised by slight gap or slight
    overlap, they make up the vast majority of
    transitions.
  • 5. Turn order is not fixed, but varies
  • 6. Turn size is not fixed, but varies
  • 7. Length of conversation is not specified in
    advance
  • 8. What parties say is not specified in advance
  • 9. Relative distribution of turns is not
    specified in advance
  • 10. Number of parties can vary
  • 11. Talk can be continuous or discontinuous
  • 12. Turn allocation techniques are obviously
    mixed (see rules above).
  • 13. Various turn-constructional links are
    employed, e.g., turn can be projected one word
    long or they can be sentential in length
  • 14. Repair mechanisms exist for dealing with
    turn-taking errors and violations, e.g., if two
    parties find themselves talking at the same time,
    one of them will stop prematurely, thus repairing
    the trouble.

21
Adjacency pairs
  • 1.Telephone rings SUMMONS 1st PP
  • 2. DaveHello? Answer 2nd PP to 1.
  • 3. Chris Hello, there Greeting 1st PP
  • 4. is that Dave? Question 1st PP
  • 5. Dave Yea, Answer 2nd PP to 4.
  • 6. hi Answer 2nd PP to 3.
  • 7. Chris How are you? Question 1st PP
  • 8. Dave Not bad, Answer 2nd PP to 7.
  • 9. how's yourself? Question 1st PP
  • 10. Chris Good Answer 2nd PP to 9.
  • 11.The reason I'm calling is Topic initiation.
  • PP pair part

22
  • Qualitative methods conversation analysis
    comparing non-institutional (informal) talk with
    institutional talk
  • Informal talk 3 friends chatting
  • Institutional talk
  • (a) doctor-patient interaction
  • (b) courtroom talk
  • (c) classroom talk
  • (d) police-suspect talk
  • (e) radio phone-in talk
  • (f) job interview

23
What next?
  • Week 1 Introduction now!
  • Week 2 Selecting your files to transcribe and
    getting used to using PRAAT
  • Week 3 Transcription
  • Week 4 Analysis
  • Week 5 Write up

Praat Praat is a program for speech analysis
and synthesis see http//www.fon.hum.uva.nl/praat/
24
Summary
  • Read the guide!
  • Think about talk!
  • Listen to people around you and consider how they
    produce talk-in-interaction
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