Fountain Incident Management FIM

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Fountain Incident Management (FIM)

• Upgrade Communication Pack
• Version 5.1 to 5.4

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Summary of Enhancements

• The Risk Assessment Matrix (RAM) is now on the
  First Report.
• Slide 1. RAM in the First Report
• The work flow has been simplified and
  standardised across all Shell.
• Slide 2. Workflow
• Slide 2.1. FIM Workflow Simple showing individual
  actions
• The Navigation Tree now allows you to move
  swiftly through the record and the pages now look
  and feel different.
• Slide 3. New Navigation Tree
• Slide 3.1. Look and Feel enhanced
• Slide 3.2. Different Menu Structure
• Slide 3.3. Action Menu can be Moved
• Slide 3.4. Menu Location Preferences
• Reports can now be scheduled.
• Slide 4. New Scheduler
• An extra level has been placed in the Geographic
  hierarchy.
• Slide 5. Hierarchy
• With DS, there have been useful changes to the
  List of Values (LoVs), further improvements may
  follow later in 2008.
• Slide 6. List of Values
• Additional languages will become available during
  2008.
• Slide 7. Additional languages will soon be
  supported

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1. RAM in the First Report

• There is now the option to add the RAM to a
  First Report
• First Reporters now have the ability to edit a
  report until it is moved from Draft status to
  Open status

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2. Workflow

• The workflow has been simplified and standardised
  across Shell.
• At its simplest it now includes 3 steps
• Draft
• Open
• Closed
• If all options (workflow responsibilities) are
  enabled there are 5 steps
• Draft
• Open
• Pending Classification
• Pending Final Approval
• Closed
• The simple workflow is shown in the next slide,
  see the Group FIM Website for more information.

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2.1. FIM WorkflowSimple showing individual
actions
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3. New Navigation Tree

• New Dynamic Navigation Tree allows users to move
  more easily within the incident record.
• You can hover your mouse over the item to
  display a pop-up summary of the record (see
  below)
• This saves time by allowing users to preview
  records without having to open them

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3.1 Look and Feel Enhanced
Old Version 5.1
New Version 5.4
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3.2 Different Menu Structure

• New menu layout enhancement
• Multiple columns which will show all available
  functions for that user.
• (Note It only shows functions that the user has
  permission to view)

New Version 5.4
Old Version 5.1
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3.3 Action Menu can be Moved
The Action Menu can be on the left side.
Or it can be on the bottom (as in 5.1) Use
Settings to effect the change.
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3.4 Menu Location Preferences

• Improved used of screen space. New ability to
  Hide header portions of the screen.
• Click Hide button and top of header page is
  hidden giving more work space
• Click Show button and top of header returns to
  view

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4. New Scheduler

• A new Scheduler feature in version 5.4 allows you
  to have your own reports scheduled and emailed to
  you at a pre-determined time.
• This significantly reduces routine workload for
  those who run regular, standardised reports.

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End