Goals

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Goals Objectives

• HRT 383

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RKR Goals

• To Exceed Guest Expectations
• To Provide Total Support to Your Staff
• The Operate the Business Professionally

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A SMART OBJECTIVE

• Specific Clear, concise, and focused
• Measurable Objective / Observable
• Achievable Possible / Manageable
• Realistic Can be accomplished with some effort
  and focus makes business sense
• Time-Bound By the end of the day or week

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3 SMART Objectives per Team

• Connected to at least one RKR Goal
• Written in S.M.A.R.T. terms
• Specifies the Desired Results
• Obtained by planned and managed strategies and
  actions
• Compared to Actual Results
• Know why you achieved or did not achieve the
  objective in the end

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What is Production?

• Production Planning
• Forecasts
• History
• Production Schedules

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HOH Production

• Forecast
• Menu Mix History Historical Insight
• The value of physically seeing product
• Production Schedule Master
• Station Production Worksheets and other methods
  (3x5)
• Your role in monitoring the process

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FOH Management

• Forecast
• Historical Insight
• Floor Plans Diagrams
• Section Assignments
• Production Schedule Master
• Station Production methods
• Your role in monitoring the process

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For Your Management Meeting

• Your Management Plan
• Revised S.M.A.R.T. Objectives
• Originals from HRT 382
• Revise or wordsmith, if needed
• Complete List of Strategies Actions
• Revised Forecast Sheet
• RKR PowerPoint Briefing Slides