Volunteer and WorkStudy Management

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Volunteer and Work-Study Management

• TechMission
• 670 Washington Street
• Boston, MA 02124
• Theresa Musante, Andrew Sears, and Khary
  Bridgewater
• 07/08/05

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Introduction

• What to think about before bringing on volunteers
• How to supervise volunteers
• How to set up work-study students

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Volunteer and Work-StudyManagement Process

• Planning and Position Descriptions
• Recruiting
• Work-study
• Screening
• Orientation and Training
• Supervision and Evaluation
• Recognition

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Help needed!

• Your Urban Impact Center runs an afterschool
  program and a teen center.
• You want to offer computer classes to the youth,
  but you dont have enough staff or expertise.
• Maybe you could find some volunteers to do the
  job.

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Step 1Planning and Position Descriptions
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Steps in Planning

• Setting Goals
• What are your goals for the program and program
  participants?
• What are your goals for the volunteers?
• Costs of volunteers
• Time, supervision, materials

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Designing Positions

• Position Descriptions
• Describe duties
• Describe qualifications
• Define expectations
• Other things to include
• your organizations mission
• Time commitment / schedule

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Step 2Volunteer Recruitment
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Plan

• Who will you target with your recruiting?
• Targeted recruiting vs warm body recruitment
• Create a recruitment message.
• What kind of people do you want to volunteer?
• Why are people volunteering?

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Do Good. Be A Mentor.
Make a difference in the lives of inner-city
children and youth as a Mentor or Urban Ministry
Intern.
Join the BCM CityLights Program Today
Call Theresa at 617-282-9798 ext. 109 Or email
theresa_at_techmission.org for more info
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Options for Recruitment Through Churches
Church Recruitment
Word of Mouth
Pitch from the pastor
Other church recruitment
Church e-mail lists
Church bulletin
PowerPoint Church ad
Bulletin board
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Other places to recruit
Other Recruitment
Flyer around town
Flyers to college group
Online
Organizational newsletter
E-mail to College group
College group meeting
Posting on bulletin board
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Online Volunteer Recruitment

• Sites allow posting of volunteer opportunities
  online
• Recruitment posted to everyone on the Web
• Top sites
• Idealist.org
• Servenet.org
• Volunteermatch.org
• Onlinevolunteering.org
• Craigslist.org
• Onlinevolunteering.org
• Craigslist.org
• Bostoncares.org

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Step 3Work-Study Students
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Work-Study Program Summary

• US Department of Education requires that 7 of
  all work-study funds go to jobs serving in
  community and faith-based organizations
• Schools pay up to 75 of the cost of these
  positions with sites paying as little as 25

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Steps to Get Work-Study Students

• Recruit candidates
• Contact work-study office of the school
• Interview candidates
• Fill out forms to get certified as a work-study
  site
• Turn in timesheets to work-study office
• Pay work-study office the match ON TIME!
  (Failure to pay match funds on time will result
  in immediate removal from work-study program)

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Schools and Pay Rates (Boston Example)
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Step 4Volunteer Screening
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Legal and Safety Issues

• Legal Requirements for Licensed After School
  Programs
• Background checks
• Volunteers alone with children
• documentation
• Safety Issues
• CORI background check (MA)
• Online Volunteer Screening at www.volunteerselect.
  com

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Other Potential Elements of Volunteer Screening

• Application Form
• Interview
• Reference checks

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Step 5Orientation and Training
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Elements of Volunteer Training

• Orientation to program, organization, and overall
  mission
• Review job description and expectations
• Skill Specific Training
• Train the trainer for computer classes
• Cross Cultural Training
• Cover challenges volunteers may encounter

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Step 6Supervision and Evaluation
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Volunteer Supervision

• Identify and communicate the volunteers direct
  supervisor and chain of command
• Have regular time to check in with volunteers to
  see how experience is going
• Be aware of laws and issues of supervising
  volunteers working with children

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Volunteer Feedback Evaluation

• Provide form to get feedback from volunteers and
  work-study students each semester on
• What went well?
• What could be improved?
• Additional support they might need from staff?
• Do they want to continue next semester/year?
• Total number of hours worked?

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Step 7Recognition
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Regular Thanks

• Thank volunteers each time that they volunteer
• Providing additional training is one method of
  thanks
• Provide computer classes for free
• Allow volunteers to borrow relevant books
• Have staff give training sessions
• What motivates the volunteer?

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Ideas for Recognition

• Combine volunteer recognition with existing
  events
• Volunteer Recognition Certificates
• Can get from www.paperdirect.com
• Student projects
• Cards, letters, etc. showing thanks

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Presidents Volunteer Service Award

• The Presidents Council on Service and Civic
  Participation
• www.presidentialserviceawards.gov
• Volunteers earn awards based on the number of
  hours they serve in a 12 month period

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Summary

• The teen/after-school program now has computer
  classes
• Remember to plan first
• Dont forget to thank volunteers

Congratulations!
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