Individual Presentation

1
Six Sigma

• Individual Presentation
• Rahul Vaid

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Outline

• Introduction
• What is Six Sigma?
• Phases of Six Sigma
• Define
• Measure
• Evaluate / Analyze
• Improve
• Control
• 2 Key Methodologies

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Outline (contd.)

• Application Domains
• Key Tools Used
• Conclusion
• Looking into the future
• References and Information Sources

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Introduction

• Software Quality has become an Integral part of
  the software engineering field.
• This is exactly where Six Sigma steps in the
  picture in conjunction with Software Engineering.
• Six Sigma helps improve the Software Quality of a
  product.

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What is Six Sigma ?

• It can be defined as a methodology to manage
  process variations that cause defects, defined as
  unacceptable deviation from the mean or target
  and to systematically work towards managing
  variation to eliminate those defects.

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Costs are always kept in mind
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2 Key Methodologies

• DMAIC
• DMADV

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Phases of Six Sigma
Phase 1 Define
Phase 2 Measure
Characterization
Phase 3 Analyze
Breakthrough Strategy
Phase 4 Improve
Optimization
Phase 5 Control
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Application Domains

• Healthcare
• Banking
• Insurance
• Construction
• Military

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Key Tools Used

• Failure Modes Effects Analysis (FMEA)
• Customer Survey
• Cost Benefit Analysis
• Correlation
• Regression
• Control Charts

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Conclusion

• The primary goal of Six Sigma is to improve
  customer satisfaction, and thereby profitability,
  by reducing and eliminating defects. Defects may
  be related to any aspect of customer
  satisfaction high product quality, schedule
  adherence, cost minimization.

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Looking into the future

• Market Based Economy
• Towards a Capitalistic Society
• Consumer is King
• Supplier and Manufacturer need to streamline
  their process
• Six Sigma, Total Quality Management, ISO 9000,
  Capability Maturity Model and other quality
  certifications

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References and Info. Sources

• Websites
• http//www.sei.cmu.edu/str/descriptions/sigma6_bod
  y.html
• http//en.wikipedia.org/wiki/Six_Sigma
• http//www.motorola.com/content/0,,3088,00.html
• Books
• Six Sigma Demystified A Self-Teaching Guide -
  Keller, Paul A.
• The Power of Design for Six Sigma - Chowdhury,
  Subir

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References (contd.)

• Journal Paper
• Six-Sigma the evolution of 100 years of business
  improvement methodology - International Journal
  of Six Sigma and Competitive Advantage Author
  Ronald D. Snee
• Six-Sigma to operational excellence role of
  tools and techniques - International Journal of
  Six Sigma and Competitive Advantage Author Ron
  Basu

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References (contd.)

• Magazine (6 Sigma Forum Magazine)
• February 2006, Volume 5, Number 2 - Why Is
  Quality Job No. 1? Reduced cost and time begin
  with increased quality - Liem Ferryanto, Research
  in Motion Ltd.
• February 2006, Volume 5, Number 2 - Making Six
  Sigma Last, Continually improve the BoK and
  training and development.William C. Parr,
  University of Tennessee