Title: What Can POS Do for you
1What Can POS Do for you?
- Workforce Training
- by W. Mike Tyler
2POS Types of POS
- General Retail
- Auto Sound
- Auto Repair
- Book Stores
- Childcare
- Cinema
- Construction
- Fast Food
- Food Stores
- Gift Shops
- Hotel/Motel
- Liquor Store
- Lounge/Bar
- Music Store
- Pet Store
- Pharmacy
- Pizzeria
- Restaurant
- Salon/Beauty
- Video Store
3POS Features
Basic Functionality
AdvancedIndustry-SpecificFunctionality
4POS Basic Functionality
- Employee Check-in / Check-out
- Inventory Control
- Barcode label design/printing
- Pricing levels
- Sales tax calculations
- Ordering and receiving
- Invoicing
- Suspend/resume transaction
- Networking / Security
- Basic Cash Register functionality
5POS Check-in / Check-out
- Basic security
- Sales tracking by employee
- Monitor/control employee theft
- Integrates with payroll (some POS)
- Tips / Gratuities
6POS Inventory Control
- Maintains sales, costs of goods and inventory
ledgers - Inventory depletion based on sales
- Inventory usage forecast capability
- Inventory depletion details report
- Create, review, edit purchase orders
- Track historical inventory purchase
- Create barcode labels from inventory
- Inventory shopping list triggered by inventory
level falling below pre-defined threshold
7POS Label Design and Printing
- Print labels based on inventory
- Supports label printers and PC printers
- Use stock label paper (Avery)
Item 280 Widget 12.95
shameless plug www.barsnstripes.com
8POS Price Levels
- Normal List price
- Multiple sales prices
- Employee price discount
- Volume discount pricing
- Good customer pricing
- Price options presented based upon current cashier
9POS Sales Tax Calculations
- Taxable / Non-taxable items
- Tax tables (some automatically updated)
- Hotel / Motel State/Federal Room taxes
- Resort tax?
10POS Ordering and Receiving
- Create purchase orders / track status
- Receive products to inventory
- Reduce over/under stocking
- Consider Electronic Data Exchange (EDI)
11POS Invoicing
- Invoice aging allows the option of charging
interest or "late charge" on over due invoices - The credit limit function specifies the maximum
purchasing limit for an account - Contract pricing for different customers
- Invoice printing and billing cycles
- Creating quotations without affecting inventory,
customer account, or cash.
12POS Suspend/Resume Transactions
- The ability to manage multiple customers
- Check on stock
- Waiting for item
- Left purse in car
13POS Networking
- For larger stores with multiple registers
- For multiple stores
- Connect to accounting computer in back office
14POS Industry-Specific Functionality
- A POS solution for any business
- Restaurant / Pizzeria / Fast food
- Liquor store
- Pet Store
- Artisan Business
- Bar / Lounge
- General Retail
- Movie Theatre
15POS Seating
- Design seating layout
- Assign wait staff to tables
- Monitor how long a party has
- Occupied a table
- Ordered
- Been served
- Monitor employee efficiency
- Gratuities
16POS Kitchen Displays
- Tells kitchen staff what to prepare
- Multiple language support
- Combination of hardware / networking / software
17POS Telephone Orders / Takeout
Hi Mr. Smith. Do you want the usual toppings on
that pizza
- Interface with Caller ID
- GPS for delivery status
- GIS maps for drivers
- Good customer prompts
18POS Pizza Building
19POS Menu Building
Ingredients database StarChef
20POS Menu Builder
Menu Item StarChef
21POS Gift Certificates
- Issue, track, and redeem gift certificates
- Ensure that the redeeming gift certificate is
valid. - Centralized gift certificate processing via
Internet
22POS Gift Cards
- Swiping it through the card swipe activates the
card. - The cashier enters the amount to add to the card
- Consumers can use the card like cash.
- The cashier swipes the card through the terminal
and enters the sale amount. - Card balance is adjusted on server.
23POS Customer Loyalty Program
- Repeat customer
- Tracking
- Pricing
- Terms
- Advertising
- Personalize transactions
- Greeting
- Name on receipt
- Christmas Card List
24POS House Accounts
- Run up a tab for each of your regular customers,
- keeping track of what theyve purchased
- and when they purchased it.
- A House Account is considered a payment method
25POS Bad Check File
- prevent recurring bad checks
- Verify bad check by
- account number
- driver license number
- telephone number.
- possibility of collection at the next sale.
26POS Security Camera Integration
27POS Warranty Tracking
- Since your POS system knows when an item was
purchased and who purchased it, it can also store
warranty information.
28POS Serialized Inventory
- Capture serial number data at time of sale.
- Track warranty, returns, repair operations, etc.
- Flag when warranty has expired
- Great opportunity to sell warranty options
29Kit Inventory Items
- 3 for 10.00
- Buy Item A get Item B for half price.
- Combo deal Item A, B and C for less than their
sum - Prices set in back office, price levels generated
automatically at POS - POS Smart enough to recognize Combo
30POS Layaways
- Payment history, balance and payment date
- Flagged as held inventory
- Special orders can be created for out-of-stock
merchandise or special orders - Overdue layaways and special orders are tracked
and reported
31POS Currency Converter
- Canadian to US
- Different price levels to offset currency
fluctuations
32POS Credit Card Authorization
- CPOS replaces familiar terminal with swipe,
computer, and software.
33POS Credit Card Authorization
- Many POS software products use 3rd party software
to do CC Authorization
- Communication
- Modem
- Internet
- DSL
- 3rd Party Software
- PC Charge
- PC Authorize
- XCharge
- Web Authorize
- IntelliCharge
- IC Verify
34POS eCommerce Integration
- If you operate a web store in addition to your
brick and mortar store, you probably want to use
the same Merchant account for both.
- CC Authorize software
- Online payment gateway
- Merchant account
35POS eCommerce
- Acquiring Bank
- Acquiring Bank provides Internet Merchant
Accounts - Credit Card Association
- A financial institution that provides credit card
services - Customer Issuing Bank
- A financial institution, such as a bank, that
provides your customer with a payment instrument - Internet Merchant Account
- A special account with an Acquiring Bank that
allows the merchant to accept credit cards over
the Internet - Payment Gateway
- A service that provides connectivity among
merchants, customers and financial networks to
process authorizations and payments - Processor
- A large data center that processes credit card
transactions and settles funds to merchants.
36POS eCommerce
37POS Electronic Data Exchange (EDI)
- Electronic Data Interchange (EDI) - a set of
standards used by many companies to automate
transactions between those companies. Electronic
Purchase Orders, Invoices, etc. are generally
formatted according to EDI specification and
wrapped in an "EDI electronic envelope" when
exchanged. This allows suppliers and retailers to
write a single common interface rather than have
a custom interface with every customer or
supplier they do business with.
38POS Electronic Data Exchange (EDI)
- Back-office software
- Integration with POS
- 3rd Party service companies (www.altova.com)
- XML / Schemas
39POS Reports
- POS allows comprehensive business reports
- Not just Z-out
- Snapshots
- Transactions reports
- Account reports
- Inventory reports
- Purchasing reports
- Employee reports
- Sales reports
40POS Reports Transactions / Sales
- Back Order Report
- Sales Commissions Report
- Drawer Reconciliation
- Exceptions Report
- Itemized Listing
- Register Recap
- Sales Tax Report
- Transaction Summary Report
- Sales Analysis Report
- Sales History Report
41POS Reports Account
- Customer Listing
- POS-index listing
- Customer Detail Report
- POS Index-detail
- Account Aging
- A/R Statements
- Mailing Labels
- Vendor Detail Report
- Vendor Listing
- Accounts Payable Reports
42POS Reports Inventory
- Price Listing
- Stock Levels Report
- Alert Report
- Bonus and Commissions Report
- Cross Reference Listing
- Detail Report
- Inventory Evaluation Report
- Inventory History Report
- Inventory Status Report
- On Order Report
- Reconciliation Report
- Pricing Labels
43POS Reports Purchasing
- Detail Reports
- Purchase Orders
- Outstanding Orders
44POS Reports Employee
- Commission Report
- Attendance
- Register Reports
- Sales by employee
45POS Summary
- A vertical POS software product is often written
by retailers for retailers who are in a specific
industry. - Not all POS have these all of these functions
- Not all POS functions are listed here
- Not all POS do the functions they do have well.
- Some POS are easier to use than others