Oracle Applications Users Group OAUG

1
Oracle Applications Users Group(OAUG)

• Gail Peterson
• Executive Director
• OAUG

2
Agenda

• OAUG Overview
• Membership Benefits
• OAUG Demographics
• Membership Types
• OAUG and Oracle Strategic Initiatives/Collaboratio
  n
• Oracle Acquisitions and Integration
• Value Proposition and Initiatives
• OAUG Structure
• Call to Action
• Upcoming Events
• OAUG Contacts
• Q A

3
OAUG Overview

• Formed in 1990, the OAUG is one of the software
  industrys most successful user groups and speaks
  with one voice for the family of Oracle
  Applications users.
• The OAUG is a global organization that enhances
  the capabilities of real Oracle users in their
  day-to-day use and management of the growing
  family of Oracle Applications by
• Enhancing productivity
• Maximizing investment
• Influencing the future, pricing, quality,
  usability and support of the family of Oracle
  Applications

4
OAUG Demographics

• 100,000 users and partners worldwide
• 100 affiliated Geographic (Geo) and Special
  Interest (SIG) Groups
• Broad representation of products and regions
• Global representation
• North America
• South America
• EMEA
• Asia
• Australia

5
OAUG Demographics Primary industry
6
OAUG Member Companies

• General Electric Boeing
• Best Buy Trane
• Yale University XEROX
• Nordstrom Burlington Coat
• City of Las Vegas Dell
• MasterCard Starbucks
• Toshiba Emerson
• Canon The Gap

7
OAUG Membership Types

• User Members - 595 USD
• Associate Members - 1,195 USD
• Individual Associate Members - 325 USD
• User and Associate memberships cover entire
  company
• Membership Structures
• User company bundles
• Global affiliations groups (multi-national)
• Independent affiliation with OAUG
• Multiple user groups
• Local connections
• Global reach

8
The Value of OAUG/Oracle Collaboration

• Advocacy and Influence
• Knowledge and Discussion Forums
• Communication
• Education and Training
• Networking
• Established Councils of Influence
• Strategic Oracle Partnership
• Global Representation of Products
• Strong, Unified Voice to Oracle
• Established Infrastructure to Assist with Geo/SIG
  Operations

9
Membership benefits

• As an OAUG member, your organization will gain
• Full Web site access
• Collaborative opportunities, advocacy and
  influence with Oracle
• Voting on Fusion and Enhancements submissions
• Exclusive Oracle and partner content
• White paper database (over 1,600 papers/best
  practices repository)
• Pricing, Support, Quality and Usability Councils
• Educational and training events
• Visibility within the Oracle Applications
  community
• Education and tools to help support your
  organization
• Special conference, sponsorship and event
  discounts
• Access to the growing family of Oracle
  Applications users
• Global knowledgebase of solutions, offering
  unique networking opportunities within a global
  user community, creating meaningful connections
  with other users and Oracle Corporation

10
OAUG/Oracle Strategic Collaborations

• Pricing Council
• Fusion Council
• Surveys and scripts for Fusion
• Enhancements
• Customer Support Council
• Community Integration

Oracle couldnt be more thrilled with the
collaborative, engaged relationship we have with
our user groups. These customer groups are
dedicated to providing insightful, thoughtful
input to help us define the content and
functionality of both near-term and long-term
application releases. Jesper Andersen, Sr.
Vice President, Application Strategy, Oracle
Corporation
11
Oracle Acquisitions

• Newly acquired companies of Oracle have
  affiliated under an existing umbrella user group
  organization
• To maintain voice to Oracle
• To access user group support service
• To be part of the global Oracle Applications user
  community
• OAUG has welcomed all new Oracle user group
  communities
• Developed Oracle Community Integration Initiative

12
Community Integration Initiative
OAUG welcomes and assists all new user groups in
integrating into the Oracle community

• Affiliating with OAUG provides new user groups
  with
• Unified voice to Oracle via established councils
  of influence
• Collaboration among various user groups for
  Fusion, networking and education
• Access to user group support via existing
  infrastructure

13
Oracle Applications User Group Family

• E-Business Suite
• Oracle Retail (Retek, 360 Commerce, ProfitLogic)
• Portal Software
• Demantra
• G-Log
• PeopleSoft User Groups
• Accounts Payable
• Credit Accounts Receivable
• CRM
• Distributors and Manufactures
• Government Contracting
• Healthcare
• Natural Resources and Utilities
• Technology

• Siebel Systems
• Siebel CRM
• CG SIG
• SCOAUG Siebel Special Interest Group

14
Strategic Value Proposition and Initiatives

• Value Proposition and Transition Taskforce key
  initiatives enhancing member value
• Best Practices Repository (User and Associates)
• e-Training e-Learning (real time on demand)
• Vendor Product Awareness sessions
• Skills Marketplace
• Star Partner Program
• Media and Analyst Partnerships (proprietary
  research)
• Global Strategic Partnerships and Expansion

15
OAUG Structure, Community and Benefits
ORACLE

• OAUG Board of Directors and Committees

Governance
Finance
EC
Geographic User Groups, Special Interest Groups,
Fusion Council, Technology, Member Education,
Meetings and Conferences, Transition Team
OAUG Support Structure
OAUG Community Siebel, PeopleSoft, G-Log,
ProfitLogic, Oracle E-Business Suite, Oracle
Retail, 360 Commerce, i-flex, Portal Software
Education, Advocacy and Influence, Support,
Networking, Enhancements, Fusion Updates, Oracle
Communications, Pricing Influence
OAUG Member Benefits
16
Siebel User Group Program

• Siebel community of users will be integrated into
  the existing geographic user groups (Geos) and
  special interest groups (SIGs) model.
• In parallel, Industry and Horizontal groups are
  being created

17
SCOAUG Siebel SIG

• Affiliated with SCOAUG
• SCOAUG represents the South Central Oracle
  Application Users within the followinggeographica
  l locations - Texas, Arkansas, Louisiana,
  Oklahoma and parts of New Mexico
• Siebel SIG held its inaugural meeting at SCOAUG
  Fall Conference in Dallas, Sept. 25th

18
SCOAUG Siebel Special Interest GroupAgenda  
815 a.m. 900 Overview and Customer
Introductions SIG Charter and Review
of Discussion Topics Rich
Woll, Chair, SCOUG Siebel SIG
Executive Vice
President, eVerge Group Gail
Peterson, Executive Director, OAUG 915 a.m.
930 a.m. CRM For Everyone Applications
Unlimited Rajesh Khosla, Area
Manager,
Technical Account Management, Oracle
Corporation 930 a.m. 1000 a.m. Siebel 8
Overview Tom McKie, Senior
Technical Account Manager, Oracle Corporation
19
SCOAUG Siebel Special Interest Group Agenda  

• 1015 a.m. 1030 a.m. Upgrade and Migration
  Ask the Experts
• Moderated by
• Keith Reznicek, Principal TAM, Oracle
  Corporation
• Santiago Arevalo, Upgrade Solutions Architect,
  Oracle Corporation
• John Lin, Architecture Specialist, Oracle
  Corporation
• Plinio Monteiro, Senior Manager, Expert
  Services, Oracle Corporation
• Rationale for Siebel upgrade
• Siebel enhancements
• Upgrade best practices

20
Possible Future Topics

• Org Structure for sustaining / Org Structure for
  project
• Supporting multiple projects strategies
• Roles and Responsibilities
• Data Quality/Cleansing
• Help Desk Structure
• Governance Structure / POMP
• Monitoring Siebel Application
• Data Conversion
• High Availability
• Documenting Requirements / Lops
• Archiving Strategies
• Document Management Strategies
• Implementation methodology

21
SCOAUG SIG Web Conference

• Web Conference Title Application Performance
  Monitoring and Management
• Web Conference ID 65616018
• Date and Time January 18, 2007 at 200 p.m. CST
• Duration 1 hour, 30 minutes
• Teleconference Dial-In Number (toll-free US)
  1.888.967.2253
• Teleconference Meeting ID 583995
• Teleconference Passcode 583995

22
Contact Information

• Rich Woll, Chair, SCOAUG Siebel SIG Chair
• Userid wollr_at_evergegroup.com
• Gail Peterson, Executive Director, OAUG
• Userid gpeterson_at_oaug.com
• Contact the OAUG Membership department directly
  for more information
• 1 404-760-8173
• membership_at_oaug.com
• Website http//oaug.org

23
Oracle Consumer Goods SIG

• Provides an interactive, customer-driven forum
  within the consumer goods industry for Oracles
  community of users to engage in discussions
  pertinent to Oracle, Demantra and Siebel
  deployments
• Facilitate the exchange of ideas across account
  management applications processes for
• Trade Promotion Management Optimization
• Category Management
• Retail Execution
• Customer Volume Planning
• Demand Planning and Forecasting
• Marketing ROI Management
• Customer Contact Knowledge Management

24
How Do We Operate?

• Minimum quarterly meetings
• 3 Face-to-Face
• OpenWorld
• Collaborate
• 1
• Virtual
• Focused topics and/or guest speakers for web
  conference
• Ad Hoc
• Email distribution list
• Collaboration through website

25
Second Meeting December 8th, Chicago

• Tied into Siebel CG User Group session on Dec 7th
• Draft High Level Agenda
• Discuss CG SIG operations
• Review results of topic interest surveys
• Review consolidated customer enhancement list
  with Oracle PM
• Layout plan for upcoming meetings

26
Possible Future Topics

• Demantra Integration
• Account Profiling
• Account Plan Creation

27
Next Steps

• Join the Consumer Goods Special Interest Group
• Provide input on future topics of interest

28
Contact Information

• CG SIG Website http//cgsig.oaug.org
• OAUG Website http//oaug.org
• Rich Mayers, Chair, Consumer Goods SIG
• email richard.mayers_at_effem.com
• Angélique Moon, Co-Chair, Consumer Goods SIG
• email angelique.moon_at_perficient.com
• Gail Peterson, Executive Director, OAUG
• email gpeterson_at_oaug.com
• OAUG Membership department
• Phone [phone]
• email membership_at_oaug.com

29
Siebel CRM SIG Objectives

• Establish a network of contacts and experts
  outside within Oracle
• Create a forum for sharing Best Practices
  Lessons Learned
• Facilitate the exchange of ideas across platforms
• with participation in OAUG CRM Fusion Council

30
Objectives (continued)

• Provide input into product development
• Influence Oracles focus on future strategic
  trends in CRM
• Align business requirements issues to present
  Oracle with geographical industry desires for
  future releases

31
Contact Information

• OAUG Website http//oaug.org
• Chris Rapp, Co-Chair, Siebel CRM SIG
• email chris.rapp_at_apexit.com
• Gail Peterson, Executive Director, OAUG
• email gpeterson_at_oaug.com
• OAUG Membership department
• Phone [phone]
• email membership_at_oaug.com

32
Siebel Star Partner Program

• Provides OAUG Associate members with active,
  integrated participation in OAUG community
• Program combines membership, advertising and
  conference benefits
• Six Levels of participation
• Contact information
• Rodney Johnson, Director, Global Alliances
  Partner Programs
• Email rjohnson_at_oaug.com

33
Call to Action

• JOIN A SIEBEL USER GROUP OR VOLUNTEER TO CREATE
  ONE
• Check for current company membership status with
  the OAUG
• If company is currently a member
• Create an employee profile
• If not, JOIN the OAUG
• Participate in OAUG leadership councils
• Provide white papers for knowledge repository and
  portals
• Provide content for OAUG publications and
  eLearning sessions
• Participate in COLLABORATE 07 conference
• Presentation submissions
• Take advantage of training and community sessions

34
Upcoming Events

• Global conferences Japan, India, Latin America,
  Australia
• Geo and SIG meetings
• EMEA Road Show
• OAUG eLearning
• Every Tuesday and Thursday
• Road to Las Vegas
• Partner collaboration in six cities across the
  country
• COLLABORATE 07, April 15-19, 2007, Las Vegas,
  Nevada

35
OAUG Contacts
Website http//oaug.org

• Steven R. HughesExecutive Directorshughes_at_oaug.
  com1 404-760-4244
• Erin KirshteinMember Servicesmembership_at_oaug.co
  m1 404-760-8173
• Gail PetersonSiebel Integrationgpeterson_at_oaug.c
  om1 404-923-8102
• Robin E. Dahlen
• Advertising, Publications, Webrdahlen_at_oaug.com
  1 404-760-4248

• Lynne WeilGeo/SIG Managerlweil_at_oaug.com1
  404-760-4228Rodney JohnsonPartner
  Programsrjohnson_at_oaug.com1 404-760-2610
• James Hobbs
• Global Eventsjhobbs_at_oaug.com1 404-760-2811

36
Q AThank You!