Covad Broadband

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Covad Broadband
Sales Training August 2007
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Learning Objectives

• Describe the different types of DSL.
• Explain the advantages of DSL offerings.
• Discuss aspects and available options of Covad
  DSL.
• ADSL and SDSL when to recommend each
• Discuss aspects and available options of Covad
  T1.
• Product comparison chart reviews.

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Current Product Portfolio
Covad has the most comprehensive suite of voice
and data services in the industry

• Residential ADSL
• SOHO ADSL
• Dedicated-loop ADSL / ADSL2
• Line-Powered Voice Access (LPVA)

• Covad ClearEdge Pro Voice Service
• Covad ClearEdge Integrated Access Voice Service
• SOHO ADSL
• Dedicated-loop ADSL/ADSL2
• SDSL
• T1
• Wireless
• Hosting

• Enterprise SDSL
• Frame
• T1
• Wireless

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Broadband Built for Business

• Innovations in broadband since 1997
• First company to launch SDSL
• First DSL self-install kit
• First to create an enterprise-class DSL service
• Online and live support 24x7x365
• Satisfaction Guaranteed with our 30-day
  money-back trial

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Broadband Opportunity with Covad
ADSL
ISDL
SDSL
T1
ADSL2
Bonded T1
SMB
DIST. ENT
SOHO
PROSUMER
CONSUMER
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Broadband Built for Business
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What is DSL?

• Digital Subscriber Line
• High-speed internet access service that uses
  existing copper pairs (phone lines) to send and
  receive data at faster speeds than dial-up modems
• Asymmetric (ADSL) or Symmetric (I/SDSL) upload
  and download speeds
• Types
• ADSL
• ADSL2
• SDSL
• IDSL

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Advantages of DSL

• Speed
• Ranging from 368 kbps up to 15.0 Mbps
• Security
• Not shared bandwidth technology (like cable
  modems)
• Cost
• Cost-effective data access alternatives for
  businesses
• Infrastructure
• Uses existing copper pairs, leased from ILECs
• Options include shared telephone/data line or
  dedicated data access line

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End User Shared Line Connection
Telephone
NID
Copper Pair to CO
Home Office / VSB using Shared Line ADSL
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TeleSurfer Plus Service
Consumer class ADSL service that offers a
cost-effective, reliable, high speed connection
to the Internet.
TeleSurfer Plus

• Fast internet connection -- up to 1.5Mbps/128kbps
• Primary use for Internet is personal access or to
  check email
• Connection for one PC to the Internet
• Quick and easy self installation option
• Reliable, high quality service
• Dynamic IP address
• Easy, self install kit or Professional
  installation by Covad field service technicians

Key Features
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TeleSoho ADSL Services
Entry level business-class broadband solution for
telecommuters, VSBs or remote/branch office
locations that need always-on internet.
Shared Line ADSL

• Download speeds up to 6.0Mbps
• Faster upload speeds for large file transfers
  compared to dial-up
• Multiple PCs users connected to the Internet at
  the same time
• 1 fixed IP address standard
• Additional fixed IP addresses available
• Easy self installation kit or Professional
  Installation by Covad filed service technicians

Key Features
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DSL Dedicated Line Connection
Wall Jack
DSL Modem
Hub/ Router
NID
Configured PCs or LAN with ISP Access
Small / Medium Business using Dedicated Line ADSL
/ ADSL2 / IDSL / SDSL
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TeleSoho Dedicated Loop ADSL Services
Business-class broadband solution for
telecommuters, VSBs or remote/branch office
locations on dedicated line optimized for data.
Dedicated Loop

• High speed options available
• TeleSoho 1.5Mbps/384kbps
• TeleSoho 3.0Mbps/768kbps
• TeleSoho 6.0Mbps/768kbps
• Dedicated data-only line
• No local voice service required
• Alternative broadband option for satellite TV
  subscribers
• Professional installation

Key Features
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Shared / Dedicated ADSL Qualifying Distance

• Covad TeleSoho ADSL service offerings

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TeleSoho Dedicated Loop ADSL2 Services
Optimized for speed and flexibility, allowing
small businesses and remote offices to
efficiently connect to business systems and
processes.
Dedicated Loop

• Very high-speed options available
• TeleSoho 8.0Mbps/1.0Mbps
• TeleSoho 10.0Mbps/1.0Mbps
• TeleSoho 15.0Mbps/1.0Mbps
• Dedicated data-only line
• Up to 5 static IP addresses
• SLA for repairs 36 hr MTTR guarantee
• Professional installation

Key Features
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ADSL2 Service Offering
Covad provides business customers comprehensive
broadband solutions that best fit their needs
TeleSoho ADSL2

• ADSL2 technology extends the TeleSoho product
  family
• Affordable, business-class broadband
• Fastest business-class service designed for SMB
• Improve employees productivity
• Improve performance of email, file-sharing, video
  conferencing and other bandwidth-hogging
  applications
• Product features
• Speeds 8.0/1.0 Mbps, 10.0/1.0 Mbps, 15.0/1.0
  Mbps
• Loop types dedicated loop
• Installation types professional install
• IP service types BZN and BZX IP (NAT or 5
  useable IPs)
• CPE Netopia 2247NWG-T wireless router, Broadxent
  8012-G1 half-bridge

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Dedicated ADSL2 Qualifying Distance

• Covad TeleSoho ADSL2 service offerings

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TeleSpeed Business Services
Business broadband solution optimized for
performance, allowing SMBs and remote offices to
efficiently connect to customers and business
applications / services.
TeleSpeed Business

• 6 different service speed options available
• Superior to ADSL or cable
• Symmetrical speeds to support downloading and
  uploading large data files
• Multiple, fixed IP address options
• Supports numerous, simultaneous users
• Different CPE options, including usage of
  customer provided CPE
• Professional installation by Covad field service
  technicians

Key Features
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TeleSpeed Enterprise Services
Enterprise TeleSpeed
Business broadband solution for SMBs, branch
offices and distributed enterprises optimized for
performance and reliability cost effective
alternative to T1 service.

• Small to medium businesses, branch offices and
  distributed enterprises
• Industry leading SLAs covering all aspects of
  service
• Installation, network availability, delay, and
  repair
• T1 type service at lesser cost
• Web hosting and email servers
• 5 symmetrical speed options from 144 kbps to 1.5
  Mbps
• Professional installation

Key Features
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TeleSpeed End User/CO Maximum Distances

• Covad TeleSpeed service offerings

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ADSL vs. SDSL choosing the right service

• To identify which is the right solution, consider
  the following

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TeleXtendT1 Services
Business broadband solution providing the highest
reliability and performance for growing
businesses, distributed enterprises and remote
offices that host web services and applications.
TeleXtend Service

• Multiple speed options
• Fractional T1 speeds 384K and 768K
• Full T1 1.5 Mbps
• Bonded T1 3.0 Mbps
• Mission critical applications, including
• VoIP
• Web and email servers
• Point-of-sale systems
• Firewall services
• Video conferencing
• Dedicated T1 support number
• Industry leading SLAs for installation,
  availability, delay and repair
• Multiple static IP addresses
• Prioritized traffic across Covads nationwide
  network

Key Features
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Covad Bonded T1 Service
Covad provides business customers comprehensive
broadband solutions that best fit their needs
Bonded T1-TeleXtend 3.0

• Bonded T1 technology enhances the TeleXtend
  product family
• Product features
• Speeds synchronous 3.0 Mbps (2xT1s)
• Loop type 2 T1 loops
• CPE Cisco 1841
• IP service types NAT with 1 public and 254
  private IPs (BZN) or 5 useable IPs (BZX)
• Professional installation
• 15 Covad.net email addresses
• 15 MB web space

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Covad T1 Service Qualifying Distance

• Covad T1 service offerings

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Covad T1 Technology
Wall Jack
T1 Router
NIU
(Smart Jack)
Configured PCs or LAN with ISP Access
Small / Medium Business, Distributed Enterprise,
Branch Office using T1
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Covad Bonded T1 Overview

• Bonded T1 Two T1s combined into one coherent
  link
• 99.99 availability for mission critical
  applications
• North American based customer support 24x7
• Industry leading SLAs
• Available nationwide
• 1995 Central Offices
• Cisco powered network

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Product Chart and Review

• Product Comparison Charts
• TeleSoho
• TeleSoho Dedicated Loop
• TeleSpeed
• Enterprise TeleSpeed
• T1 TeleXtend

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TeleSoho Service Comparison
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TeleSpeed Service Comparison
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TeleXtend Service Comparison
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Thank you