Citrix forum 2006

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Citrix in Education

• David Cumberworth
• Government Account Manager

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Education Market Overview

• 43Bn, 15 Year Program
• Completely new IT Infrastructures
• Centrally delivered services with WBTs and Smart
  Cards
• Citrix/Microsoft joint propositions

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Education Market Overview

• 220 Government led flagship City academies
• As with BSF, smart card, windows based terminal
  environment favoured over fat client
  infrastructure
• 2 of the first City Academies have chosen Citrix

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Education Market Overview

• Higher/Further Education
• Citrix well established in HE/FE
• Flexible Working initiatives delivered through
  Citrix
• Open Access environments
• PC replacement with WBTs

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Education IT Imperatives
Education initiatives have one thing in common
Source Gartner, IDC, META, Forrester, CFO
Magazine, Business Week, 2004
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Citrix in Education Solution Overview
Classroom - Smartcard Windows Based Terminals
MS Class Server
Presentation Server
Student/Staff Laptop
Internet
Access Management
Email Servers
Citrix Access Gateway
Internet Café/Web Kiosk
Firewall
Firewall
File Servers
Password Manager
Delivering Learning Gateway or Portal
Parent, Student, Teacher Home Computer
NetScaler
Web Based Applications
Open Areas/ Libraries Smartcard PCs Or WBTs
Smart Phones
NHS/Shared Service device
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Case Studies

• Trevor Cornwell University of Northumbria
• Mike Copleston Taunton School

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Citrix at Northumbria

• Trevor Cornwell
• Assistant Director, IT Services
• Northumbria University

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Agenda

• Northumbria IT Overview
• Citrix Infrastructure
• Usage
• Some Benefit Examples
• Future

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Northumbria IT Overview

• Northumbria University
• 30,000 Students
• 3,000 Staff
• 2 Campuses
• General IT
• 3,000 Staff PCs/Terminals
• 2,300 Lab PCs/Open Access Terminals
• 180 Classroom PCs connected to Projectors
• 300 plus Servers
• 110 Wireless Access Points
• 140 IT Staff

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Citrix Infrastructure
Providing access to application software for
over 1,100 concurrent student and staff users,
Citrix is at the core of IT provision at
Northumbria University.
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Citrix Infrastructure

• First Install 1998
• Now 1,200 concurrent licenses
• Supports
• 500 Student open access thin clients
• 180 classroom PCs connected to Projectors
• Wireless Access
• Offsite Access via WWW (branded as Desktop
  Anywhere)
• PC users specialist software
• Use GoToAssist to support offsite and onsite
  users (Citrix and non-Citrix)

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Some Applications Delivered

• Internet Explorer
• Microsoft Office and Outlook
• Statistical applications e.g. SPSS
• MIS type applications e.g. SAP, SITS, Oracle
  HRMS, Raisers Edge
• Specialist applications e.g. Oyez Legal Forms,
  Mind Genius
• CDs e.g. Le Monde, Social Trends, Environmental
  Abstracts
• Accessibility applications e.g. Read Write,
  Lunar Plus, Window Eyes

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Simplified Access Model
WWW
Home Access Via ISP(Modem/Broadband etc.)
Student Halls
Other Facilities used by Northumbria students
e.g. on placement
On-Site Access Wireless (Student and University
Assets)
Portal Server
On-Site Wired Facilities
Specialist Software Server
Staff CitrixApp. Server
Student CitrixApp. Server
Student CitrixApp. Server
Filestore
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Types of Access

• Wired
• Staff Rooms
• IT Labs
• Lecture Theatres and Classrooms
• Student Open Access Areas
• Refectories and Cafés
• Students Union
• Nomad Points

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Types of Access contd

• On Site Wireless
• Student Owned Notebooks
• Library Loan Notebooks
• Staff Notebooks
• Some Nomads
• Some Thin Clients
• Off Site Wireless
• Student Halls
• Home/Other Access
• Broadband
• Dial Up Internet
• 3G

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Infrastructure - Servers

• Mixture of HP360 and IBM Blades
• Student 41
• Staff 14
• Backend 9
• MIS Type 9
• Classroom 2
• CD 4
• Test -2
• Portal - 2

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Citrix Related Staffing
Server Farm 2 FTE plus Cover
Thin Client Development 1 FTE plus Placement plus
Cover
Monthly Citrix Technical Advisory Group 17
Members
Software Developments 1 FTE
Management Strategy .5 FTE
IT Helpline 1st Line/Advanced 1st Line 160
Calls/Month Citrix Related 6,000 Calls/Month
Overall
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Staff Usage Figures
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Student Usage Figures
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Time Logged In Students (Typical Day)

• Open Access Area 72 mins
• Informal IT Area Library 24 mins
• Wireless 65 mins
• Desktop Anywhere 33 mins
• Refectory 16 mins
• Nomad 11 mins

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What Applications? Students (Typical Day)

• 4,900 Students
• 73 Outlook
• 66 Internet Explorer
• 42 Word
• 12 PowerPoint
• 4 Excel

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Student Usage - Daily
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Usage Pattern Analysis Library
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Assisting With Bulk Student Enrolment
SITS Student Record System
Wireless Network
Library 100 Terminals
Sports Centre 40 Terminals
Function Hall 30 Terminals
Relocate
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GoToMeeting in Classrooms
Classroom PC Hosts Meeting
Citrix GoToMeeting
LCD Projector
Make Presenter
PCs or Wireless Notebooks - Join Meeting
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Web Acceleration - NetScaler
eLearning Portal (Future)
WWW
Netscaler
Outlook Web Access (Future)
User
Content Management System (Current)
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Future GoToMyPC
GoToMyPC
Server Virtual Desktops e.g. AutoCAD
User
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The Future some planned developments

• Citrix GoToMyPC evaluation
• Explore server virtualisation
• Expansion of Thin Client usage
• More Web Applications served by Netscaler
• Trial Thin Client Notebooks

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Mike Copleston Director of IT
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Taunton School
provides a good academic and a very good
pastoral environment in which pupils can thrive
and develop their individual potential HMC
Inspection 2006
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ICT Curriculum Vision
Microsoft Office Expert Microsoft Professional
Qualifications
Microsoft Office Specialist Core Form 3
IC3 Prep 4,5,6
Mouse Keyboard Skills
Increasing Integration of ICT into all subject
areas
First Steps Pre Prep
Prep
Senior School
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A desktop tailored to each of the four schools
one farm but four sets of servers
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• Racking by DEFEM
• Servers Compaq/HP/Dell
• Fibre switches 2 x HP 4108GL Fibre GBIC
• UPS Relio 20KVa
• KVM

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Problems
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Solutions
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New IT Challenges
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New Opportunities
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A Challenging Citrix Environment
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Pupils are articulate in their communication and
have enquiring minds HMC Inspection 2006