Navy Family Support Household Goods Division

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Navy Family Support Household Goods Division
2005 SDDC Europe Workshop 18 21 April 2004
Warren Bennett
Ready. Resourceful. Responsive!
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HHG Toll Free Helpline
1-800-444-7789 Fax Com 757-443-3794 DSN
646-3794 E-MAIL nvtrnshhghelpline_at_navy.mil

• ne 1995
• Manned 0800 to 1700 M-F Eastern Time
• Average 1,800 inbound calls per month
• Single location for entitlement questions
• Discuss Issues within office / supervisor first
• Contact Help-Line Representative
• Help-Line will refer to NAVSUP Action Officer if
  needed

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NAVY TRANSFORMATION

• Consolidate Supply Management under single
  logistics hub regionally. ContractingMail
  ServiceHousehold goods etc
• Jan 2005 CNO announced standup of the 7th Fleet
  Industrial Supply Center (FISC),
• FISC Sigonella
• Commander Naval Installation (CNI), Comander FISC
  and Commander NAVSUP sign MEO transferring
  operational responsibility of Supply Management
  to COMFISC
• All Navy PPPO/PPSOs are now under single command
  COMFISC

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COMFISC
Commander Fleet Industrial Supply Center
(COMFISC) San Diego, CA RADM KOWBA
Navy Region Europe Sigonella, Naples, La
Maddalena, Rota, Bahrain, Lisbon, Keflavik,
Souda Bay, London
FISC Sigonella
FISC YOKOSUKA JAPAN Navy Region Japan FISC SAN
DIEGO, CA Navy Region Southwest FISC PEARL
HARBOR HI Navy Region Hawaii FISC PUGET SOUND,
WA Navy Region Northwest FISC NORFOLK, VA Navy
Region Northeast/Mid-Atlantic FISC JACKSONVILLE,
FL Navy Region Southwest
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Families First

• Phase I CWA/Power Track
• 19 Sites Active (Naples and Sigonella)
• 23 To Go
• Goal to have all Navy sites trained before
  peak-season
• Full implementation to all Navy PPSOs sites by 30
  May 05