BIENVENIDOS Agenda 61704

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BIENVENIDOS Agenda 6/17/04

• Welcome and Introduction
• Project Updates
• DL Task ForceJune 28, 2004, 330-630 pm
• Needs Assessment
• Open

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Changing Face of Delmarva

• Tim Dunn, Ph.D.
• Assistant Professor of Sociology
• Amy K. Liebman, MPA
• BEACON Consultant
• Salisbury University
• June 17, 2004

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Latino Immigrants on Delmarva
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BIENVENIDOS A DELMARVA

• Network of over 70 service providing
  organizations on the Delmarva Peninsula preparing
  to meet the needs of our immigrant communities
• Housed at BEACON of Salisbury Universityhttp//be
  acon.salisbury.edu/

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Activities

• Meet Monthly to
• Exchange Information
• Discuss Problems and Needs
• Work on Solutions
• Raise Awareness
• Conduct Outreach
• Conduct Research
• Facilitate Training
• Cultural Competency

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Project Adelante

• Eastern Shore Regional Library
• Raineyl Coiro, Elizabeth Bellevance
• Salisbury University
• BEACONBienvenidos a Delmarva
• Amy K. Liebman and Memo Diriker
• Fulton School
• Tim Dunn -- Survey
• Ana Aragones, Janitizo Outtara, Jen Jackson,
  Marinna Padley, Ignacio Denise Pomareda, Neda
  Biggs
• Horizon Marketing
• Ron Appin Focus Groups

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Introduction

• Project Adelantes Goal--Better understand the
  needs and service gaps within the Latino
  community in order to improve provision of
  library and other services to this population and
  to reduce barriers to these services
• Conduct needs assessment
• Share results
• Work with libraries to develop marketing plan

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Methodology

• 185 Ethno-surveys, snowball/network referral
  sample
• Wicomico, Somerset, Caroline, Worcester
• 11 Focus Groups
• 8 with immigrants (50 participants)
• Wicomico County (2)
• Somerset
• Kent/Queen Annes County
• Caroline
• Talbot
• Worcester
• Dorchester
• 3 with service providers

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Country of Origin
84 Unauthorized Immigrants
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Time on Delmarva
Median 2 years
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Age

• Very Young
• Median Age 29 Years Old

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Gender

• 33.5 Female
• 66.5 Male

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Why Come to US

• For a better life34
• To save money17
• To have work40
• Family here 6
• Other3

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Migration Experience

• 58--Delmarva First Migration Experience
• 77--First trip taken to the US
• NEW IMMIGRANTS

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Future Plans

• Plan to be in same town/city in 3 years
• 57 plan to remain
• Return to country of origin in 3 years
• 42 plan to move back
• Plan to Stay

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Years of Education

• Median 6 years
• Mexicans (median 6 years) slightly more education
  the Guatemalans (median 4 years)

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Number of Children in Household
Median 1 Child
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Location of Children
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US Citizen Children

• Mixed Status Households
• 11 million undocumented residents
• 3 million US citizen children

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Occupation in US

• 80 of unemployed are female, nearly all taking
  care of children
• Services Restaurant, Hotel, Domestic,
  Maintenance

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Earnings

• Average wage is 7.25-7.75 per hour
• 2/3 have taxes withheld from pay
• Average work week is 40 hours
• 2/3 send 200 home each month(1/3 send 500)

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Occupation in Sending Country
AgriculturePeasants, Farmworkers ServicesDomesti
c, Restaurant, Hotel, Retail Sales
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Endure Hardship to Make a Better Life

• Three days, three nights in the desert without
  water to come here.
• It hurt me a lot to leave my kids. My sister
  took care of them for a long time, but now they
  are here.

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Discrimination in the US

• I dont know if its the color of our skin or
  our accents. Sometimes I think they feel were
  from another planet.
• My daughter wasnt given honors even though she
  deserved them because shes Hispanic. I went and
  talked to the teacher.

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Employment Hardship

• Because they are undocumented, feel vulnerable at
  work
• If youre illegal, you cant do anything
  otherwise theyll call the migra.
• Risk of deportation too great to seek
  revindication
• One comes to this country to work, not to look
  for problems.

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Most Difficult Things about Life in US
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Language Over 90 do not understand English or
have only limited understanding
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Language

• Despite low levels of English ability, 60 said
  someone in their household spoke English
• 82 of the English speakers in HH were adults
• 75 of these adult English speakers in HH were
  males

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Language

• Typical learning cycle for non-English speaking
  immigrants in the US is 3 generations
• 1st generation learns enough to get by
• 2nd generation is bilingual
• 3rd generation monolingual English

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Language

• How can we try to get medical attention when we
  cant speak the language?
• There are times when they dont tend to you very
  wellkind of like discrimination, especially if
  you dont know the language.

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TransportationFocus group participants noted

• lack of transportation as barrier to getting to
  library.
• risks of driving a car. Drive only when it is
  essentialwork, food. Cant legally obtain a
  drivers license if undocumented.
• use of public transportation is an option, but
  libraries still remain hard to access.
• poor treatment by bus drivers.
• racial tension between riders and drivers.

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Transportation
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Library Use

• 77 had NEVER visited the library
• Of the 23 who had been to the library, the
  majority had been just a few times

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Why Havent Respondents Gone to Library?

• Public community libraries do not exist in Mexico
  and Guatemala
• Do not know about the library and its resources
  and offerings in the US

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Language LibrariesNeed for Bilingual Staff

• When I cant explain something to someone I feel
  awkwardyou can only use sign language so many
  times.
• I was too afraid to get close to the library
  since I know that nobody spoke Spanish.
• Since the people who work there only speak
  English, theres no communication.

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Desired Library Services
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In the last 12 months sources of information used

• Television84
• Friends72
• Family52
• Libraries8

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High Levels of Social Isolation

• 13 belong to sports/recreational group and 2
  belong to social group
• Over 50 said they do not have relations with
  other racial or ethnic group
• Of the 46 who do have relations with other
  groups, 61 said they are work-related only
• 75 have family/friends in area
• In-group relations strong, out-group relations
  weak

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Sources of Support/Services

• 56 belong to a religious institution here, 44
  do not. Main point of contact for immigrants in
  receiving communitiesapart from work.
• Religious Affiliation

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Sources of Support/Services

• Focus group participants consistently noted
• Church
• Catholic Charities
• Seton Center in Somerset County
• Leyla Krauss
• La Esperanza (Use Delaware-based Social Service)

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Who Helped Resolve Problems Here?
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Contact with Local Educational Institutions

• 16 have attended school here
• 27 have taken a class of some type
• English86
• Who Offered the English Class?
• Church29
• Library18
• College Professor18
• Other 35

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Contact with Local Educational Institutions

• 27 said children in their household attend
  public schools

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Contact with Health Services

• 61 have gone to a hospital, clinic or private
  doctor, 57 a few times
• Were a bit stubborn when it comes to our
  healthAs long as we dont have any broken bones,
  we wont go to the clinic.
• Focus group noted language as barrier to
  accessing health services

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Police Service Attitudes

• 31 do not trust the police enough to report a
  crime or seek their help.
• Reasons for lack of trust

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Victims of Crime

• Every focus group mentioned tensions between
  African-Americans and immigrants
• Immigrants are easy targets
• Language
• A lot of CASH
• Cant open bank accounts b/c of lack of
  documentation (banks now accepting matricula
  consular identification cards)

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Victims of Crime

• 21 of survey respondents victims of crime

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Desired Services for Better Life
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Desire to Learn English

• If it were possible to gain a command of the
  English language to understand legal immigration
  issues, and be in good healththat would be
  great.
• To get better jobs you always need the language
  English.

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Service Provider Perspective
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Problems Facing Immigrants Service Provider
Perspective

• Discrimination Little kids, eight and nine
  years oldI see and hear remarks that they make
  to Hispanics. I then say, Excuse me, you will
  not speak like that, they are humans just like
  you are.
• Language
• Transportation
• Lack of documentation (further denies access to
  services)

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Problems Facing Immigrants Service Provider
Perspective

• Immigrant distrust of providers
• Cultural differences
• Family Violence
• Alcoholism
• Depression The women. They tend to stay to take
  care of the kids and dont have the opportunity
  to be in contact with other peopletheres a lot
  of depression and stress.

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Difficulties Serving Immigrants Service Provider
Perspective

• Language
• Lack of cultural competency among providers
• Lack of understanding

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Summary

• New, inexperienced immigrants
• Isolated from receiving community
• Weak/new migrant social network
• Here to stay in this region
• Growing, growing, growing population
• Hardworking, industrious

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Service Providers

• Need for an informational/community center and
  libraries have great potential to serve this
  need.
• Need to educate immigrants about libraries.
• Need to conduct outreach
• The biggest hurdle is that they have to be told
  that the library is a great place to go for
  information.

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Implications

• Bilingual Staff
• Trained Staff
• Cultural Competency
• Language
• Outreach, Outreach, Outreach
• Word of mouth
• TRUST
• Institutional Changes
• Signs in Spanish
• Flexibility on requirements (undocumented pop.)

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Libraries Linking with Community

• Linkages with other service providing agencies
• Partner with area providers to offer extended
  programs and services
• Host service program outreach efforts
• Information

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