Industry Sponsors: Jody Berenblatt

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New MTAC Workgroup 123Service Information
Needs, Reporting, and Communication Channels
Industry Sponsors Jody Berenblatt
Wendy Smith USPS Sponsors Bill
Galligan Linda Kingsley
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Overview

• Track
• Service Measurement and Improvement
• Purpose
• Determine information needs and reporting
• Determine and simplify communication channels
• Develop a USPS-Industry process to identify and
  resolve issues using consistent business rules
  and data definitions
• Expected Completion Date
• January 31, 2009

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Workgroup Leaders

• Industry
• John Sexton Pitney Bowes PSI
  Telephone [phone] Email
  John.Sexton_at_psigroupinc.com
• USPS
• Lizbeth Becky Dobbins Intelligent Mail and
  Address Quality Telephone [phone]
  Email lizbeth.j.dobbins_at_usps.gov