Building the best team MBTI in practice

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Building the best team MBTI in practice

• Kim Jelphs
• June 2009

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MBTI

• Developed by Katherine Briggs and Isabel Myers
• Base on Ideas Carl Jung who concluded that
  differences in behaviour result from peoples
  inborn tendencies to use their minds in different
  ways. As people act on these tendencies they
  develop patterns of behaviour
• Assesses preference not skills or abilities
• All preferences are equally valuable and
  important
• People themselves are the best judge of their
  type
• MBTI need to open up possibilities- not limit
  individuals

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Purposes

• Self understanding and development
• Career development and exploration
• Organizational development
• Team development and understanding
• Leadership and Management training
• Problem-solving
• Diversity and multicultural awareness
• Relationship counselling
• Education and curriculum development
• Academic counselling

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MBTI and Team Effectiveness

• Fostering openness and trust
• Provides a neutral language to discuss difference
• Underscores the value of diversity
• Helps team members to value and work with
  strengths of others
• Can identify team assets and blind spots

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Health care team innovation
Innovation in quality of care
Professional diversity
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Working in team and errors, stress and injury
www.nhsstaffsurveys.com
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Basic Mental Processes

• Taking in information
• Perceiving

• Organising information/ reaching conclusions
• Judging

Sensing
Thinking
Intuition
Feeling
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Orientation of energy Focus of energy and
energised by

• Extraversion People/experience/activity
• (directed outwards)
• Introversion Internal world of ideas,
• memories and emotion (directed inwards)

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The Myers Briggs Framework
Primary source of Energy
E
I
Take on information
S
N
Making Decisions
T
F
Organise Self
J
P
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MYERS-BRIGGS TYPE COMPARISONS

• Comparison of Extraversion and Introversion
• Focus of attention on the outer world of people
  and things, or on the inner world of concepts and
  ideas

Prefer action over reflection Talk things over in
order to understand them Directed outwards
towards people and things Want to change the
world Relaxed and confident After-thinkers Share
their thoughts freely Prefers to be around and
with others Interests have breadth Expends energy
Prefer reflection over action Directed outwards
towards concepts and ideas Want to understand the
world Reserved Guard their thoughts until
(almost) perfect Fore-thinkers Likes quiet for
concentration Comfortable being alone Interests
have depth Conserves energies
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MYERS-BRIGGS TYPE COMPARISONS

• Comparison of Sensing and Intuition
• Using senses (what is real, the here and now), or
  through intuition (future possibilities and
  relationships)

Five senses (experience) Focuses on detail and
practicality Focuses on reality and the
present Precise and exact Live life as it
is Prefers using learned skills Pays attention to
detail Patient with details Value realism
Sixth sense (possibilities) Focuses on patterns
and innovation Focuses on what might be and
future achievement Change, rearrange life Prefers
adding new skills Looks at the big
picture Patient with complexity Value
Imagination
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MYERS-BRIGGS TYPE COMPARISONS

• Comparison of Thinking and Feeling
• Preference for judgement, either relying
  primarily on thinking (logic), or relying
  primarily on feeling (on values)

Seek the logic of a situation Question
first Objective Have an interest in
data Truth Principles Prefers to be brief and
business-like Impersonal Strive to be
fair Contributes intellectual criticism Search
for flaws in arguments Solves problems
Seek emotional clarity Accept first Human values
and needs Subjective Tact and Harmony Prefers to
be naturally friendly Personal Treats others as
they need to be treated Search for points of
agreement Strive to be compassionate Is
enthusiastic
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MYERS-BRIGGS TYPE COMPARISONS

• Comparison of Judging and Perceiving
• Preference for completing and settling things, or
  for keeping options open and fluid

Want things to be settled/ordered Decisive Enough
data Considered Fixed Plan ahead Exacting Focuses
on task completion Makes decisions
quickly Deadlines! Trust the plan
Want things to be flexible/open Tentative Not
enough data Spontaneous Flexible Adapt as you
go Tolerant Focuses on starting task Postpones
decisions What deadlines? Trust the process
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Myers Briggs Type
ISTJ
ISFJ
INFJ
INTJ
ISTP
ISFP
INFP
INTP
ESTP
ESFP
ENFP
ENTP
ESTJ
ESFJ
ENFJ
ENTJ
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MBTI Preferences - communication

• Extraversion
• Talk things through
• Prefer spoken communication
• Enthusiastic- action
• Sensing
• Like hearing facts and details first
• Detailed descriptions
• Thinking
• Exhibit scepticism
• Business like
• Detached when making a decision
• Judging
• Quickly commit to plans
• Decisive words

• Introversion
• Think things through
• Prefer written communication
• Calm and reserved
• Intuition
• Like hearing general concepts first
• Metaphorical descriptions
• Feeling
• Exhibit caring
• Sociable
• Personally involved in decision
• Perceiving
• Reserve right to change plans
• Hedging words

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Protectors (SJ)
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Creators (SP)
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Intellectuals (NT)
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Visionaries (NF)
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UK Population type (n1634)

• ISTJ ISFJ INFJ INTJ
• (13.7) (12.7)
  (1.7) (1.4)
• ISTP ISFP INFP
  INTP
• (6.4) (6.1)
  (3.2) (2.4)
• ESTP ESFP ENFP ENTP
• (5.8) (8.7)
  (6.3) (2.8)
• ESTJ ESFJ ENFJ ENTJ
• (10.4) (12.6)
  (2.8) (2.9)

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Work situations
Extraversion
Introversion

• Like variety and action
• Often impatient with long, slow jobs
• Can act quickly, sometimes without thinking
• Develop ideas by discussion
• Like having people around

• Like quiet for concentration
• Are interested in facts / ideas behind their work
• Like to think a lot before they act, sometimes
  without acting
• Develop ideas by reflection
• Can work well alone

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Work situations
Sensing
Intuition

• Like using experience and standard ways to solve
  problems
• Seldom make errors of fact
• Like to present details of work first
• Prefer continuation of the status quo, with fine
  tuning

• Like solving new, complex problems
• May follow inspirations, good or bad
• Like to be innovative
• Like to present an overview first
• Enjoy learning a new skill rather than using it

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Work situations
Thinking
Feeling

• Use logical analysis to reach conclusions
• Can work without harmony
• May hurt others feelings without knowing
• Can give criticism when appropriate
• Can appear impersonal

• Use values to reach conclusions
• Work best in harmony with others
• Enjoy pleasing people, even in unimportant things
• Tend to be sympathetic and dislike telling people
  unpleasant things

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Work situations
Perceiving
Judging

• Work best when they can plan their work and
  follow their plan
• Like to get things settled and finished
• May not notice new things that need doing
• Reach conclusion with quick decisions

• Enjoy flexibility
• Like to leave things open for last minute changes
• May postpone unpleasant tasks
• Tend to be curious
• Postpone decisions whilst searching for options