Lufthansa CityLine The Company at a Glance

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Lufthansa CityLineThe Company at a Glance
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The Lufthansa Aviation Group
Technik
GlobeGround GmbH
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Purpose of Lufthansa CityLine GmbH

• Lufthansa CityLine has been operating with an
  all-jet fleet since March 1997.
• Lufthansa CityLine operates autonomously on air
  routes in Europe and Germany, which are not
  served by the smallest aircraft in the Lufthansa
  fleet.
• Lufthansa CityLine operates an all-jet
  fleet 43 Canadair Regional Jets and 18 Avro
  RJ85.
• Lufthansa CityLine is an independent company
  within the Lufthansa Group, operating under the
  Lufthansa brand.
• Lufthansa CityLine Product, Route Management and
  Marketing are integrated in the relevant
• divisions in the Lufthansa Group.
• As at May 2001

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Average Age of Lufthansa CityLine Fleet only 4.8
Years

• Lufthansa CityLine will also extend its young and
  highly environmentally friendly fleet during the
  future.
• 16 Canadair Jet CRJ 700 are scheduled to join the
  fleet until December 2002.
• Alongside reduction of fuel
• consumption and pollutant
• emissions, operations with
• the new German-American
• 728 Jet airliner from
• Fairchild Dornier,
• scheduled to begin in 2003,
• will further reduce noise
• levels appreciably.
• As of March 2001

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In 2001 the Lufthansa CityLine Jet FleetConsists
of 66 Aircraft

• The following aircraft types will probably be in
  operationwith Lufthansa CityLine

Number of aircraft
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CityLines Extensive Route Network

• up to 500 flights daily to major cities in
  Europe
• fast and convenient nonstop connections in
  Europe
• a total of 61 destinations in 23 European
  countries
• including charter
• As at March 2001

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Munich is the Major Airport in the CityLine
Network
CityLine passengertraffic by airports
2000
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Cross-border Flights Account 78 per cent of
Passenger Traffic
CityLine passenger trafficby countries
2000
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Lufthansa CityLine Carried More than 5.7 Million
Passengers in 2000
6,300,000
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Team Lufthansa Lufthansas European Partner
Airlines

• Airlines need to be strongly positioned in the
  European core market in order to stand up to
  global competition. Lufthansa is expanding its
  lead in this market with the help of regional
  partner carriers. Under the Team Lufthansa brand,
  Lufthansa co-operates with other airlines, which
• offer connections
• augmenting the
• Lufthansa network,
• which Lufthansa /
• Lufthansa CityLine
• cannot themselves
• operate - for economic
• or operational reasons.

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Team Lufthansa Brand Regional Airline Partners
in Lufthansa Network in Europe

• Tying regional partner airlines closer to
  Lufthansa and strengthening the Lufthansa
  presence in strategic markets in Europe (UK,
  France, Spain and Italy)
• Development of new regional markets with Team
  Lufthansa, regional partners and rail
• Expansion of regional partnerships with ongoing
  quality enhancement
• Checking safety and products of partner airlines
• Quality monitoring

(Star Alliance Member)
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A Total of 25 Aircraft are Operating on Behalf
of Lufthansa CityLine

• Team Lufthansa
• Type Partner airline Number SeatsFokker
  50 Contact Air Flugdienst 11 50
• Canadair Jet Cimber Air 2 50
• ATR42 1 42
• Dash 8-400 Augsburg Airways 2 70
• Dash 8-300 1 50
• Regional Partners
• Type Partner airline Number Seats
• Bae 146-200 British Midland Commuter 4 (1
  Ops) 80
• Canadair Jet Air Dolomiti 1 50
• BAe 146 Eurowings 2 92
• ATR42 1 46
• (plus 12 aircraft operating in joint venture
  are coordinated by CityLine) As of May
  2001

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CityLine Business Class More Exclusivity,
Inflight Service and Quality

• Greater comfort cabin configuration can be
  adjusted to booking situation
• Intensive and individual service
• Five service tiers, fine-tuned to the flight
  time
• Appetising meals served on porcelain
• Culinary variety, weekly change of menu, typical
  dishes from European regions and seasonal
  specialities
• Fine foods, sekt cuvées and sommelier wines
• National and international newspapers and
  magazines

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Europe ProductEconomy Class Service at CityLine

• Friendly and attentive service
• Four service tiers, fine-tuned to the flight
  time
• Cold meals/snacks, cakes and confectionery
• Wide selection of beverages
• Appetising meals served on environment-friendly
  re-usable crockery
• Choice of national and international newspapers

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Environmental Management System at Lufthansa
CityLine

• Lufthansa CityLine cares for the environment
• January 2000 CityLine is Europes first airline
  to be awarded the EMAS (Environmental Management
  and Audit Scheme) certificate in accordance with
  the European Unions ecological audit
  regulations.
• August 2000 Lufthansa CityLine receives
  certification according to the international
  environmental norm ISO 14001.
• In this spirit, Lufthansa CityLine is working on
  integrating suppliers into its own environmental
  activities and developing ecological purchasing
  criteria.

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CSTCityLine Simulator and Training GmbH

• Lufthansa CityLines subsidiary CST is
  responsible for the cockpit training
• Located in Berlin-Schönefeld, CST trains cockpit
  crews not only for CityLine, but for more than 40
  airlines.
• CST was awarded the ISO 9001 certificate in
  2000, a recognition for quality assurance
  programs.
• The simulator for the new CRJ 700 is in
  operation since November 2000.