The Global IT Association for Telecommunications Sharing Knowledge is our Strength

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Introduction
ETISThe Global IT Association for
Telecommunications
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Introduction

• About ETIS
• Mission
• Vision
• Structure environment
• ETIS Membership
• Full members
• Associate members
• Partners Working groups participants
• ETIS Pillars of Activity
• Working groups, projects events
• Benefits of ETIS

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ETIS Mission Vision

• What is ETIS?
• ETIS is the platform for the interchange of
  information, experiences and professional
  networking at the heart of the Telecommunications
  industry.
• Mission
• The mission of ETIS is to enable
  telecommunications service providers to improve
  their business performance by using information
  technology effectively.
• Vision
• become the best-known source of information on
  the use of IT for Telco service providers by
  the end of 2004.
• become the most authoritative platformfor the
  exchange of knowledge on IT for service
  providers by 2005.

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About ETIS

• ETIS Background
• A Dutch Stichting founded in June 1991
  (non-profit)
• Vendor neutral, independent and impartial
• Membership based organization
• Activities include Working Groups, EU Projects
  events
• Chairman Mrs. Tora Tenden, Telenor
• Management Board (Policy)
• Council (Supervision of Permanent Activities)
• Associate, Partners Working Group members
• Supported by the Central Office at Brussels

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About ETIS

• Organisational Structure

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ETIS and the big picture
ETIS Members
ETIS Associates
ETIS Partners
EUInstitutions
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ETIS Members
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ETIS Associates Partners

• Associates

• Partners

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Working Group Participants
Belgacom, BT, CYTA, Deutsche Telekom, KPN,
Makedonski Telekomunikacii, The Open Group, OTE,
Siemens, Slovak Telecom, Stonecroft, TDC,
Telenor, TeliaSonera, Turkcell, Versatel,
Vimpelcom, Alcatel
Belgacom, Datakom, Deutsche Telekom, GLI, Group
One Software, KPN, MATAV, Slovak Telecom,
Swisscom, T-Systems, SPEOS, Telekom Austria
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Working Group Participants
China Telecom, Deutsche Telekom, PT Luxembourg,
Marconi, TDC, Maltacom, Slovak Telecom, NITEL,
MATAV, TeliaSonera, Sri Lanka Telecom, Argentina
Telecom, Telesur, Telekom Austria, Telenor,
Telekom Malaysia, Telekom Slovenije
Deutsche Telekom, Telenor, TeliaSonera,
Vimpelcom, Czech Telekom, Cyprus Telecom,
Lattelekom, Turkcell, Slovak Telecom
Deutsche Telekom, France Telecom, Belgacom, KPN,
Telenor, Maltacom, Lattelekom, OTE, Eirecom,
Cesky Telecom, CYTA, Bulgaria Telecom, MATAV,
Vimplecom
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ETIS Pillars of Activities
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• gtgt Background
• In recognition of the growing use of electronic
  commerce, ETIS set up a working group to develop
  and promote the use of a standard subset of the
  UN EDIFACT INVOIC message. This subset has been
  approved by the ITU and is now in everyday use
  within several ETIS member companies and EU
  bodies.
• In 2003 the group finished an XML standard for
  the telecom industry in addition to the existing
  EDIFACT message.
• Objectives of the Working Group gtgt
• To provide companies with one single format for
  their telecom bills,
• regardless of the country and operator.
• To work together to develop maintain standard
  solutions which meet
• business needs, thus reducing transaction time,
  billing costs errors.
• To develop common specifications of EDI standards
  within the billing area,
• to maintain this set of common codes and to help
  simplify implementation.
• To define, test and implement EDI links for
  electronic billing and related areas, and to
  promote the EBG standards worldwide.

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Traditional Billing

• Send out a paper bill...

• Paper bills cause lots of problems!

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Why use electronic billing?

• Save Money

• Save Time

• Better CRM

• Reduce Errors

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• gtgt The ISWG co-operates
• to implement EDI solutions for exchange of
  statements of accounts wherever and whenever
  feasible
• to develop standard solutions in co-operation
  with ITU-T (International Telecommunication
  Union) which meet new business needs
• to maintain the User Guide and the Common Code
  Tables

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• gtgt Objectives of the working group
• to define, test and implement EDI links for
  inter-operator exchange of statements of accounts
  
• to reduce transaction time and costs of the
  information exchange
• to simplify EDI implementation
• to promote these standards world-wide
• to further develop the ETIS standards to meet new
  business needs
• to continue to maintain both the ETIS flat file
  and the EDIFACT formats
• to develop and maintain generic support software
  for access to the group's information and
  deliverables

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• gtgt Business Benefits
• The benefits of EDI grow with the number of
  partners and the transaction volumes
• Cost savings based on quicker, safer and
  paperless information interchange
• Better decision making because of timely
  information
• Better data quality and fewer errors, less error
  handling time.
• Access to code tables, all group deliverables and
  member-only information. They influence the EDI
  development and vote on associated issues.
• Support for the implementation of the standards
  by the experts from the group.
• Members or licensees implement an ITU-T approved
  and supported standard for EDI related to
  International Settlements.

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• gtgt Deliverables
• ETIS-EDI International Settlements User Guide
  (standard content and format for all accounting
  files exchanged between telecom operators to
  support international settlements)
• Code Tables. All files exchanged ideally use the
  latest code tables as reference data so that
  proper conversion can take place.
• ETIS-IS Code Table Website. This provides fully
  functioning and regularly maintained access to
  code tables and group deliverables.
• XML format solution
• Licence on Code Tables will be granted to
  non-Members in order to speed-up implementation
  worldwide
• Through Agreement with ITU, ETIS became a
  recognised agency by the ITU for the support of
  ITU-T D.190 implementation

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• Tebit Study
• International Telco benchmarking survey on IT
  performance comparison by managers
• Trend spotting report, identify best practices
  and analysis
• 10 years old, 24 participating Telcos
• KPIs Key Performance Indicators
• The Main Business drivers and their impact on the
  IT 0rganisation
• IT Financial Performance
• IT Expenditure Vs revenue
• of IT Budget on various issues
• IT Staff, Internal Vs external, Productivity
• Impact of IT spending on Total Costs
• IT Cost per Customer per Employee
• Workstations, number per employee, costs
  identified
• Training spending details

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• Benefits of Tebit
• Compare own KPI with peers
• Learn/use new KPI, experienced by others
• Receive unique survey of quality data and report
  designed by practitioners
• Avoid overcharging by consultants
• Adopt best practices
• Get new ideas share knowledge
• Save money!

TeBIT Participants Deutsche Telekom, France
Telecom, Belgacom, KPN, Telenor, Maltacom,
Lattelekom, OTE, Eirecom, Cesky Telecom, CYTA,
Bulgaria Telecom, MATAV, Vimplecom
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• Objectives
• To help the members protecttheir information
  assets and infrastructure
• Look out! Its a tough world out there
• Logical attacks increases
• Worms and viruses spreads on the Internet nearly
  instantly a vulnerability is revealed
• Terrorism may strike
• Fraud and organised crime more sophisticated than
  ever
• but also inside
• Internal threats by far exceeds the external

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• Current Status
• Established in January 2004
• 25 members from 19 companies
• 2 meetings held so far
• Major Topics for Discussion
• Security Culture
• Awareness
• Fight on Terrorism
• Financial Losses due to Security Breaches
• Security Standards
• Information Insurance
• Network Security
• Outsourcing
• Return on security investments (ROI)

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• Stockholm 11th June
• How can we Better Co-operate to prevent Terrorism
• Sub Group Best Practices of Awareness
• Brussels 24th September
• Hosted by Belgacom

Information Security Participants Belgacom, BT,
CYTA, Deutsche Telekom, KPN, Makedonski
Telekomunikacii, The Open Group, OTE, Siemens,
Slovak Telecom, Stonecroft, TDC, Telenor,
TeliaSonera, Turkcell, Versatel, Vimpelcom,
Alcatel
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• Background
• The EAWG was formerly called the IT Architecture
  working group, but has changed its name in order
  to emphasise its commitment to supporting the
  business as whole, and not just the narrow
  application of technology.  
• The effective management and exploitation of
  Information Technology is the key to business
  success. An Enterprise Architecture provides the
  strategiccontext for the evolution
  ofInformation Technology within the enterprise,
  in response to the constantly changing needs of
  the business environment. (TOG)

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• The group is dedicated to providing a forum for
  the exchange of information and experience, the
  identification of best practice in Enterprise
  Architecture, and in working on joint initiatives
  of mutual benefit.
• Work topics deliverables
• IT Architecture Governance
• IT Governance
• Measuring Maturity
• Managing the IT/Business Interface
• Architecture Tools and Assessment
• Applications Usage Study
• Outsourcing
• Data Exchange Models
• The Applications Usage Study has opened up a new
  topic for the group of wide interest.

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• Finally, it is worth noting that there is much
  new legislation such as Sarbanes-Oxley, which
  requires organisations to demonstrate that they
  have sound Governance of the whole Enterprise in
  place, including IT, and makes managers
  personally responsible for its application. The
  use of Enterprise Architecture provides an
  effective way of achieving this.

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EU Projects

• Working with our partners
• A major part of the ETIS mission is to work with
  other associations and institutions developing
  complementary activities and expertise. Such
  co-operation, with organisations, such as the EU,
  ETSI, CEN/ISSS, TMF, TOG, EMF, OMG, ITU-T, is
  increasing the value that we deliver to our
  members.
• Past EU projects
• The ALPINE project - Active Loss Prevention for
  ICT Enabled Enterprise
• eBES
• The Business Architect Project (BAP)
• CAWICOMS - Customer-Adaptive Web Interface for
  the Configuration of Products and Services with
  Multiple Suppliers

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ETIS Events Conferences

• 1st CIO Workshop Paris, 31 Oct. 03
• 'Balancing Business Transformation with Cost
  Optimisation
• 2nd CIO Workshop Frankfurt, 20 Feb. 04
• Valuecreation Network Economy
• ETIS Conference Stockholm, 10-11 Jun. 04
• Aligning IT Corporate Goals in the Information
  Age
• 3rd CIO Workshop 18-19 November 2004
• Hosted by BT in Brussels
• Plus numerous working group meetings, social
  events, more

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Why join ETIS?

• ETIS provides
• A unique forum for sharing IT-related
  experienceand solutions in Telcos
• A platform for addressing IT operational issues
  withpractitioners
• A forum for international skill transfer/
  enhancement
• A unique forum for sharing Best Practice in IT
  applicationsand standards
• A global network of IT telecom professionals
  forpre-competitive co-operation

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Benefits of ETIS

• Improved Strategic Decisions
• Better informed choices, validated real
  experience
• Valuable Personal Network
• Experts at forefront of IT T industry
• Information Service/ Knowledge Hub
• ETIS web, members corner, World-wide network
• Reduced Costs
• Vital information, events, working groups,
  studies
• Education
• Information exchange, skills development, learned
  papers
• A dedicated Central office at your service!

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More info gtgt www.etis.org
Sharing Knowledge is our Strength! Check
out the new ETIS Website at www.etis.org