Human resources for museums

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welcome

• Human resources for museums
• and science centres (s. 105)
• Education as investment
• Budapest May 30
• Ecsite Annual Conference 2008

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Slovak National Museum

• Slovak National Museumroof general directorate
  in BA
• 18 museums, more then 30 objects (5 big castles),
  more then 400 employees

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Education as investment

• Who are the people working
• in the museums?

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Education as investment

• Starting point of the project?
• Basic tool for change
• Goals / Aims?development of HR in
  museumtransformation of SNM to modern and
  learning cultural organisation

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Education as investment

• Slovak National Museum
• complex educational project
• Modern museum Educationalprogrammes for the 3rd
  milenium
• duration
• 12 months / November 07 October 08
• wherewe built three educational centres in
  three of our museums
• fully equiped (IT, internet access, etc.)
• Supported by ESF

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project
activities

• 1. course Leadership in cultural organisation
• target / directors, deputy directors, leaders
  (heads of departments)
• goal / to develop their skills in HR and leading
  skillsthree 2-days trainings study visit
  UKtraining topics / how to solve the conflicts,
  how to motivate eymployees, negotiation, how to
  lead the working meetings, strategic planning,
  decision making proces, etc.Trainers / PDCS,
  Duan Ondruek Kaja Miková
• Experiences?
• Good / balint method, to learn together, to be
  together and not on the working meeting, frst
  possibility for further education for more of
  them
• Not so good / to much experiences, they are not
  able to accept training as reality, very bussy
  group of participants

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project
activities

• 2. course Museum education
• target / middle managenment, museum educators,
  culture managers
• goal / to improve their skills and knowledge in
  museum education, to develop the educational
  function of SNM and create standards in museum
  education in SNMfour 2,5-days trainings (80
  hours)
• training topics / museum education, learning in
  community, oral history, educational approaches
  used in museums, etc.Trainer / Alexandra
  Brabcová, Prague, CZ
• Experiences?
• Good / projects of participants developed within
  the trainings and its realisation for the museum
  money real outcomes, learning by doing
• Not so good / museum educator have lot of
  functions in SNM usualy

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project
activities

• 3. course Culture manager
• target / middle managenment, culture managers
• goal / to improve their skills and knowledge in
  culture managemnet and communication, to better
  the audience developmnet and to strenghten the
  services for public
• four 2,5-days trainings (80 hours)
• training topics / Culture managemnt, PR,
  Marketing, Audience Development, Presentation of
  the Museum, Communication etc.Trainers /
  Foundation Centre for Contemporary Arts, BA
• Experiences?
• Good /
• Not so good / not very stabile group, no
  proffesionals for marketing, PR, etc in the
  museum

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project
activities

• 4. course Communication with visitors
• target / front desk people, employees of first
  contact with visitors
• goal / to improve their skills in communication
  with visitors, to better the services for public
  and change the approache and behavior of front
  desk people towards museum visitors
• two 1-day trainings for each group/museum
• training topics / Communication, how to solve
  conflicts, self development, etc.Trainers /
  Sales Team, Prievidza, SK
• Experiences?
• Good / the group is very thankfull and happy that
  the museum invested energy and money into them
• Not so good / season eyployees

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project
activities

• other activities and outcomes of the project
• ENGLISH in the Museum / Language cources,
  individual for directors and small groups lessons
  for employees running directly in all of the
  museums and during the official working
  timeE-LEARNING / three moduls of e-learning
  cources on the webpage and during last trainings,
  support of the whole educational process, conten
  is built on the trainings
• WEBPAGE / with area for participants and
  e-learningAUDIT / evaluation of the whole
  training, two observers, interviews with the
  participants, suggestions for futurePUBLICITY
  of the projectMONITORING of the project

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contact

• Contact
• Marcela Lukácová
• Slovak National Museum
• Education Department
• Bratislava
• lukacova_at_snm.sk
• www.modernemuzeum.snm.skwww.snm.sk
• Thank You and Enjoy the rest of the Conference