Assessment and Accountability aka Continuous Improvement

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Assessment and Accountability(aka Continuous
Improvement)

• Kent States Assessment Process

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Why is assessment important?

• Improvement
• Accountability
• Accreditation

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AQIP PROCESS

• Interest Exploration
• Partner Institution Application
• Comprehensive Entry-Assessment
• Strategy Forum
• Institutional Quality Review (Systems Portfolio)
• Formal Reaffirmation of accreditation

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AQIP Categories

• Helping Students Learn
• Accomplishing Other Distinctive Objectives
• Understanding Students and Other Stakeholders
  Needs
• Valuing People

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AQIP Categories

• Leading and Communicating
• Supporting Institutional Operations
• Measuring Effectiveness
• Planning Continuous Improvement
• Building Collaborative Relationships

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AQIP Benefits

• Adaptable to all departments
• Guiding Values behavior
• Criteria assessment
• Based on Collaboration

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AQIP Benefits

• Improvement cycles based on feedback leading to
  Action Projects
• Collaboration with peers in non-threatening
  environment
• Reaffirmation of accreditation integrated with
  improvement

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AQIP Results

• Annual Action Projects
• Assessment
• www.kent.edu/aqip/
• Academic Program assessment (student learning
  outcomes)
• Department Review
• University Strategic Planning Process

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University Action Projects

• New Projects (2006)
• Research oriented learning experiences for
  undergraduates
• Public Service Focused Learning Opportunities
• Multi-modal Instructional Delivery Plan

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SYSTEMS PORTFOLIO

• Submitted every 5 years
• Format- 100 page maximum
• Set of prescribed questions relating to each AQIP
  category
• www.kent.edu/aqip/Reporting/systemsportfolio.cfm

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SYSTEMS APPRAISAL PROCESS

• Review Team Appointed
• Consensus Approach Utilized
• Written report shared with institution
• Institution uses report to plan future action
  projects

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FEEDBACK

• Issues Affecting Compliance with the Criteria for
  Accreditation
• The Systems Appraisal team concluded that Kent
  State University has presented evidence that it
  complies with each of the Five Criteria for
  Accreditation and each of their Core Components
  (Systems Appraisal Feedback Report, p. 5)

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FEEDBACK

• Issues Affecting Future Institutional Strategies
• Use excellent six-step assessment plan to
  establish a clear and systematic feedback loop
• Use commitment to data-based decision
  making to continue to pursue and compile a
  history of data collection allowing for
  comparison opportunities

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FEEDBACK

• Issues Affecting Future Institutional Strategies
• Commitment to engagement and service is
  apparent.
• Given the high expectations the institution
  has publicly assigned itself for engagement and
  service, appropriate attention to these success
  factors should be addressed.

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FEEDBACK

• Issues Affecting Future Institutional Strategies
• Opportunity to identify best practices and
  trends in data in order to compare with other
  institutions

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FEEDBACK

• STRENGTHS (examples)
• Student Learning Assessment Plan
• Use of trend data and benchmarks
• Stakeholder satisfaction
• Culture of Professional Development
• Strategic Planning Process
• Coordinated approach to direct measurement of key
  processes across the organization

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FEEDBACK

• Opportunities (examples)
• Develop systematic processes for ensuring that
  delivery systems courses are effective,
  efficient, and balance student and institutional
  needs
• Increase the use of direct measures of student
  learning
• Develop feedback loop (all areas)
• Benchmark with non-educational external
  organizations that are utilizing quality tools
• Identify best practices, look at trends in data,
  and compare with other institutions

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ADDITIONAL INFORMATION

• CONTACT Stephane E. Booth
• Associate Provost for Academic
  Quality Improvement
• sbooth_at_kent.edu
• Office of the Provost
• 2nd Floor Executive Offices