Medicare Australia Indigenous Access Programs

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Medicare AustraliaIndigenous Access Programs

• Indigenous Access Program
• 1800 556 955

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NSW TEAM

• Manager Lachlan Wright
• Support Jamie Matthews
• MLOs Debbie Green
• Andrea Walker
• Elizabeth Goodfellow
• Cadet Rhys Appo

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IAP NSW

• The IAP was established in 2000 to
• support and promote Medicare Australias
  Indigenous specific initiatives and policies
• improve Aboriginal and Torres Strait Islander
  peoples access to Medicare Australias programs,
  including Medicare, PBS and ACIR and
• - to help Indigenous health service providers to
  maximise their claiming, and assist Aboriginal
  and Torres Strait Islander people to fully
  utilise these programs.

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HEALTH SERVICES

• 30 Section 19/2 AMSs -
• Lachlan, Jamie, Andrea
• (Sydney, Nth/Sth Coast, Riverina) - 15
• Debbie (Armidale Region) - 8
• Liz (Dubbo Region) - 7
• 31 Aboriginal Health Services

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SERVICING OUR NETWORK

• HOW DO WE DO THIS?
• Work Together
• Face to Face
• Outreach Visits
• Phone and Email Contact
• Mail
• Training Session
• Provide up to date Stationery and Information
• Make contact with other Stakeholders involved
  with Indigenous Health

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HOW OFTEN DO WE DO THIS

• Three Month Turnaround
• As Needs Basis
• - staff turn over,
• - new GP,
• - administration problems with claiming,
• - new program starting,
• - new MBS with changes to item numbers, rules
  and legislation,
• - special requests by CEO/Practice Manager

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OUR THOUGHTS

• Build Relationships Before Training, Advising or
  Educating
• Face to Face vital for relationship building
• Dont Promise What We Cant Deliver
• Commitment to Local Communities

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CANDID SHOTS OF OUR ACTIVITIES
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Aboriginal and Torres Strait Islander and
Employment Line1800 556 955

• - is a dedicated number exclusively for our
  Aboriginal and Torres Strait Islander clients
  and service providers
• - operates from our State Headquarters
• - is supported by the MLOs and support staff
• - Also give advise to Indigenous people
  applying for jobs within Medicare