Department of Facilities Management

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Department of Facilities Management
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Facilities Management June 29, 2005 Information
Session
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Session Overview

• FM Strategic Plan and Organizational Changes
• Communicating With FM
• FAMIS Computerized Maintenance
• Management System and What It Means For You
• Charge Out Rates and Service Levels
• Summary of On-Going and Planned Projects
• Parking and Security
• Q A

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A Responsibility Overview
Staffing .. 450 Acres
.79 Buildings .110 Budg
et .. 23 M Sq. Ft.
..4.8 M Facilities value
.... 1 B
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Strategic Retreats

• Identified Process Deficiencies during CMMS
  requirements definition
• Conducted 3 retreats off-site
• Developed Mission, Vision, Goals
• Objectives
• Analyzed Strategic objectives
• Reviewed Functional requirements to achieve
  goals objectives
• Structured functions to optimize results
• Completed an impact assessment
• Prepared action plans communications

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MISSION
Our Mission is to provide the Dalhousie
community with an inviting, safe and
sustainable environment which supports and
enhances an inspiring experience in learning,
living and research.
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Vision
Our Vision is to be an innovative team of
motivated professionals recognized for excellence
in Facilities Management.
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Goals

• Stewardship - To be recognized as the stewards of
  the university facilities.
• Clients - To understand, anticipate and respond
  effectively to our client needs.
• Process Improvement - To achieve efficient and
  effective results, through
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  optimal and standardized processes.
• Communication - To share accurate information
  with the right people at the right
  time.
• Employees - To foster innovative and motivated
  employees.

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Dalhousie UniversityFacilities Management
Functions
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Planning
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Operations
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Projects
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Administration
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Finance
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What Happened April 1?

• Planning, Operations Projects created
• Client Reception set up
• Billing moved to Finance
• Staffing of new positions began

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Next Steps

• Continue FAMIS implementation
• Create Standard Operating Procedures
• Conduct training in new duties
• Review layout on 4th Floor

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Self Service Wednesday, June 29,2005
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FAMIS Update

• Replace CENDEC with Integrated
• CMMS
• Core Team
• Project Scheduling
• Training
• Core
• Functional
• Communication
• Go Live December 1st, 2005

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Charge Out RatesJuly 1, 2005
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Service Level Priorities

• Priority Codes Days Description
• 0 0 Emergency
• 1 1 Same Day
• 2 2 Next Day
• 3 3 PM Work
• 7 7 Within a Week
• 14 14 Within 2 Weeks
• 21 21 Within 3 Weeks
• 30 30 Within a Month
• 50 Urgent Project
• 51 High Priority Project
• 52 Regular Priority Project
• 53 Low Priority Project

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Self Service
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Communications with FM

• Client Reception 3345 or dispatch_at_dal.ca
• WOs
• Project Request
• Transport
• Emergencies during working hours
• 6400 Security for after hours emergencies
• Self Service - http//fm.dal.ca
• Communications Plan - Christine

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Projects
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Summary for Projects 05-06

• Major Projects (2 totaling approx 55,000,000)
• Kenneth C. Rowe Faculty of Management Building
• Life Sciences Research Institute
• Minor Projects (253 projects totaling approx
  11,000,000)
• Gerard Hall Washroom upgrade and exterior work
• Roof replacements
• LeMarchant Street Transit Stop
• Carleton Campus Quad Upgrade
• Forrest Building Envelope Phase IV
• Chase Building Envelope Phase I
• D Building Ventilation Renewal Phase II
• LSC Emergency Generator completion
• Chemistry Classroom 226 renewal
• Chemistry Lab 338
• Tupper Lab 14 East

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Major Projects

• Kenneth C. Rowe Management Building

• LSRI Life Sciences Research Institute

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Minor Projects

• Renovation to Gerard Hall Before

• Renovation to Gerard Hall After

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Minor Projects

• Forrest Building Exterior Restoration Before

• Forrest Building Exterior Restoration After

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Security
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Security Parking

• Booking of Officers Student Guards
• Purchase of Daily Weekly Parking Permits By
• Journal Entry
• Necessary Information for Investigations
• Recording of Phone Radio Communications
• Emergency Contact List Updates
• Building Hours Notification

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Comments/Questions
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