Quality

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MTR Foods Ltd.
QUALITY THROUGH PRODUCTIVITY
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Our Mission
To provide

Authentic Indian vegetarian Food
Experience

to the consumers across the World
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MTR Foods Pvt Limited
Today Menu
Presentation Structure
Our Company
Quality an Obsession
Quality Productivity
Technology Systems
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The Genesis
Our Company-Heritage

• Started as Brhamins coffee bar
• Founded in 1924 Started as a family restaurant
  which grew to become a tourist attraction in
  Bangalore
• Mavalli Tiffin Room MTR
• Quality then meant
• Hygiene- Sterilized silver crockery cutlery,
  exit thro kitchen see to believe concept
• Purity of ingredients used
• Great taste.

PURE PERFECT
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The Obsession
Our Company-Heritage

• Unwavering obsession to Quality.
• Restaurant took extreme step of shutting shop
  ,than compromising on quality to reduce prices in
  line with Government order.

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QUALITY DEFINITION

• Quality as defined in ISO standard
• Stated Needs Implied Needs to be met
• For MTR Quality Pure perfect i.e. it means
• Hygiene
• Nutritious
• Convenience
• Natural / no additives
• Available at the corner store
• To meet requirements of wider section of
  population
• Value for money

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QUALITY A WAY OF LIFE

• Policy
• WE, AT MTR FOODS LIMITED ARE COMMITTED TO
  MANUFACTURE AND MARKET FOOD PRODUCTS OF HIGH
  QUALITY, HYGIENICALLY PROCESSED USING
  STATE-OF-THE- ART TECHNOLOGY WITH THE FOLLOWING
  OBJECTIVES.
• CREATION OF MTR BRAND SYNONYMOUS WITH
  QUALITY AND FOOD SAFETY.
• CONTINUOUS IMPROVEMENT BY TOTAL COMMITTED
  PARTICIPATION OF ALL.
• SATISFY THE CHANGING NEEDS OF CUSTOMERS FOR
  TOTAL DELIGHT.
• CONTINUALLY IMPROVE THE EFFECTIVENESS OF
  QUALITY AND FOOD SAFETY MANAGEMENT SYSTEM.

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QUALITY THROUGH PRODUCTIVITY A WAY OF LIFE

• HYGIENE
• This parameter has been made in to a productivity
  
• norm through a hygiene score card.
• Personal hygiene of employees
• Production environment hygiene
• Machinery cleaning protocol
• Each work area is rated by an independent team
• and reflects in balance score card.

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QUALITY THROUGH PRODUCTIVITY A WAY OF LIFE

• NUTRITION-PURITY
• This parameter has been made in to a productivity
  
• norm through Purchase and RD KPI-
• Control of value chain
• Devoid of adulteration
• Known source
• Testing and storage

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Farm to Fork Quality Assurance
MTR CONTROLS ENTIRE VALUE CHAIN
Consumer

• Web based feedback
• System
• 100 Traceability with
• SAP ERP system

Sourcing

• Tie ups with farmers to grow exclusively for
  MTR
• Quality control begins
• at Farms

Manufacturing

• Integrated Facility with 100
• In house manufacturing
• State of the art testing
• equipment
• GMP in place

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QUALITY THROUGH PRODUCTIVITY - A WAY OF LIFE

• Convenience
• This parameter has been addressed as product
• Type/ category
• Instant Mixes Vermicelli Limited cooking
• Meal compliments Papad pickles
• Spices spice blends Masals chutny powder
• Frozen Foods Heat and eat
• Ready To Eat
• Desserts Ice Cream sweets
• In all about 280 SKUs. This addition of product
  under
• each category is a KPI for the group.

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QUALITY THROUGH PRODUCTIVITY - A WAY OF LIFE

• Availability
• Domestic
• CFA concept-
• East Chennai, Tirupathi, Vijayawada, Bhuneshwar,
  Kolkata Gawhati
• West Kozikhode, Mumbai Ahmedabad
• Central Hyderabad Indore
• North Delhi and superstockiests at Jaipur, HP,
  JK, Haryana Chandigarh
• Karnataka Factory ware house itself as CFA
• Overseas
• Consignee agent in each country

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SUPPLY CHAIN
FACTORY- BANGALORE PRODUCTION FACILITY
CFA
EXPORTS
RDS
1.Defence (Troops) 2. CSD 3.Metro Mall
Inst Supp Caterers
Retailers
Wholesalers
Caterers
Consumer
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QUALITY THROUGH PRODUCTIVITY - A WAY OF LIFE

• The supply chain has KPI to measure productivity
• Demand Vs supply
• Variety Fill / Line fill
• Volume fill /Case Fill
• Economy of supply
• Carry Forwarding cost as freight
• Wrong supplies
• Wastages as of sale

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QUALITY THROUGH PRODUCTIVITY - A WAY OF LIFE

• Value for money
• Consumer acceptance
• Share of earnings category wise
• Power product
• Typical price range
• Vermicelli-Rs 40/kg
• Sweet mixes Rs 35/300gms
• RTE Rs 45/250gm i.e. for 2 adults
• Heat Eat Rs 45/250 gms i.e. meal per head
• Spice spice Blends Rs 30/200gms

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QUALITY THROUGH PRODUCTIVITY - A WAY OF LIFE
TYPICAL KPI OF PROCESS UNIT

• BOM Vs Issues
• G.P SKU
• Capacity Utilization
• Cost Variation
• Sales comparison
• 8 -D Complaints

• Production Analysis
• Order fulfillment status
• Absenteeism
• Working Cost Analysis
• New Product introduction
• Physical Stock Differences
• Yield Analysis

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QUALITY THROUGH PRODUCTIVITY - A WAY OF LIFE

• Human Productivity
• Production Labour Cost/CB or Kg
• Sales Marketing sales cost /head as
• of turnover made by
  individual
• HR KRA i.e. volume value
• contribution category wise

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QUALITY THROUGH PRODUCTIVITY - A WAY OF LIFE

• Technology systems A culture
• ISO 9001 HACCP certified now ISO 22000
  certified. All are part of the system
• 1st Indian Food Company to implement ERP system
  SAP in record 3 months and SAP award winner
• 1st Indian food Company to be awarded by Prime
  Minister for technology absorption.
• Always a winner of honest tax payer award.

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WE ARE TODAY

• Fast Growing Company with annual growth rate of
  30 over the previous year.
• Offer a wide range of convenient vegetarian
  Indian food products across the globe USA,
  Europe, Middle East, Asia, Australia Japan.
• Market leaders in Ready-to-Eat, Heat Eat
  curries meals in India.
• Among the top 5 value added Foods brand in India

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SIGNIFICANT LEARNINGS -3 Ps

• PASSION PENCHANT
• Without passion and personal commitment no goal
  can be achieved.
• PERSEVERANCE
• Perseverance has to have a holistic approach. In
  other words one update on the worlds best
  practices and latest technological developments
  so that the leadership is sustained.
• People
• People asset needs to be nurtured and developed
  to absorb technology, imbibe culture and develop
  passion for Quality.