Alan McKeown

1
Alan McKeown Head of Housing Angus Council Why
Housing Support?
2
Outline

• A Looking Back to Go Forward?
• Looks Like Theyve Gone To Specsavers!
• The Concordat Opportunity or Threat?
• Outcomes v Outputs
• Economic Pressure the Pinch of Big Budgets
• 2012 and All That
• Your Turn

3
A Looking Back to Go Forward?

• SP Has Always Carried Controversy
• Massive and Unexpected Budget Growth
• A Whiff of Cross Subsidy - A Myopic View ?
• Budget Cuts and Redistribution
• The Fear of Non Ring Fencing
• A New Partnership
• A Maturing Role For Supporting People

4
Looks Like Theyve Gone To Specsavers!

• Weve Gone from - My Moneys Not Paying For the
  Health Service To-
• HS and Care Packages will become even more
  important in sustaining increasing numbers of
  older people and other vulnerable client groups
  in their own homes

5
The Concordat Opportunity or Threat?

• Is You Glass Half Full or Half Empty?
• A New Relationship Parity of Esteem
• Flexible Budgets
• National Local Priorities Meet
• Local Outcome Agreements
• Prove it or Lose It?
• Publicise and Protect

6
Outcomes v Outputs

• Outputs Provide Good Ministerial Answers
• Statistics are Easy to Hide Behind
• Positive Outcomes are What People Want
• Outcomes can and should be linked
• If it isnt on track its junked!
• Policy Can Keep Up With Expectations.

7
Economic Pressure the Pinch of Big Budgets

• Big Budgets Big Savings?
• Economies of Scale to Economies of Scope
• SP an Adding Value Service
• UK and Scottish Budgets Under Pressure
• The Credit Crunch is Here for at Least 2 yrs
• The Next Spending Review May Be Tight
• Now Is The Time To Promote and Protect

8
2012 All That

• By 2012 All Unintentionally Homeless People Will
  Be Entitled To Secure Accommodation and Support
• Supporting People was Supposed to Pay For the
  2003 Act
• Homelessness Is Increasing Associated With the
  Most Vulnerable
• Without Housing Support Tenancy Failure Rates May
  Well Rocket

9
Protecting and Promoting Your Budget

• Now Is The Time To Promote and Protect Your
  Budget
• Know Your Business Outcomes Outputs
• Know Pound for Pound the Value ()
• Make Sure Others Know Your Business
• Make Sure Others Know the Added Costs of Cuts
• Service Users At the Heart of What You Do

10
A Bunch of Fives
11
Why?

• Why Housing Support?
• Because We Care about people and their futures
• Prevention, alleviating crisis, social inclusion
• Housing Support Including the Politically
  Unpopular
• Cost Saving/Added Value Best Value
• Keeping People Local
• Sense of Community and Valuing People

12
Clients

• Who Are Your Top 5 Client Groups?
• Young Single
• Complex and multiple needs Unpopular
• Homeless
• Elderly Physical/Mental
• Learning Disability
• Low Incidence disability
• Families with Children
• Non Statutory (SW Acts etc) Clients

13
Who Are You Competing With?

• Who/What Are Your Financial Competitors?
• Social Work Internal (home care etc)
• Community Health Care Partnership
• Ourselves Locally and Neighbourly
• Private Sector English Invasion?! Care at Home
  Providers, undercutting
• Learning Disabilities
• Costs v Quality

14
What/Who Are Your Political Competitors?

• Competitors or Deserving Vs Undeserving?
• Organised Public
• Rapid/Cheap Deliver Vs Sustainable/Quality
  Delivery
• Election Manifestos Promise Vs Reality
• SOA/Concordat
• Ourselves

15
What is You Political Advantage?

• Housing Support Works Sustainment of Tenancy
• Added Value to other services Auditable Figures
• The Glue to hold things together The Sum of the
  Parts is Greater
• Votes The Elderly Vote
• Strong Lobbying Capacity
• Hears and Flowers

16
Who Are Your Friends?

• SCSH
• Government
• Service Users
• Local Government (?)
• Vol Sector, CCPS, SFHA etc
• Volunteers

17
Weaknesses?

• Language Selling
• Outcomes arent always clear
• Outcomes Unrealistic No Specific Housing
  Support Outcome
• Available Hard Data
• Perception of Care and Support Services
• Not at the Game

18
Your Top 5 National Actions

• An indicator that hooked Housing Support
• We need some form of national information to
  demonstrate delivery/effectiveness
• Develop the framework to allow providers to
  submit information
• Are we missing wider consultation earlier? Not at
  the Game
• Detail on measurement

19
Your Top 5 Local Actions

• Three Year Budgeting or longer
• Corporate commitment
• A greater partnering relationship based on local
  priorities
• Ethical Contracting/tendering (?)
• Flexible Contracting
• Surviving Deinstitutionalisation
• Keeping Service Users in the loop