Transportation and Sheltering Status Report (ESF 1 and 6)

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Transportation and Sheltering Status Report(ESF
1 and 6)

• 2009

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Focus / Agenda

• Registering and Manifesting
• Transportation Plan
• Sheltering Operations
• Disaster Food Stamp Program

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Mission

• Create a unified long-term plan for reliable
  transportation and sheltering through a
  collaborative effort between the state agencies,
  evacuating and sheltering parishes, the federal
  government, non-governmental organizations and
  sheltering host states.

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Intent

• Ensure a successful Publicly Assisted Evacuation,
  through coordination with local officials so that
  our citizens are cared for during a State /
  Federal declared emergency.
• Provide life safety support so that affected
  persons are removed from harm while away from
  their homes.

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ESF-6Registration and Manifesting
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Historical Background

• Issues
• Phoenix Database System
• Connectivity
• Integration of the Registration/Manifesting
• Evacuee volume
• Resource Intensive

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Registration System

• Automated (Phoenix Data Base)
• Requires adequate access to Internet
• Pre Registered
• Manual (Paper Ticket)
• Not dependent on Internet access at the Parish
  Pickup Point (PPP)
• Starts the process early
• Dependent on evacuee / staff support

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Manual Process

• Starts at the City Collection Points
• Tickets to be filled out prior to entering the
  Transportation Terminal
• Wrist Bands issued to each evacuee connected to
  the ticket number
• Support personnel verify the info, provide the
  evacuee with a copy of the ticket and have them
  board transportation (Bus, Train, Shuttle to
  Airport)

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Manual Process(Cont)

• Tickets link family members
• Pet owners tickets and wrist bands link with the
  pets bands
• Upon arrival at the shelter the bus driver will
  hand over his copy of the tickets / manifest to
  the Shelter Manager

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4 Copies Top- DSS 2nd- LOEP 3rd- Bus 4th- Evacuee
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Alario Center, Yenni Building, Lake Charles Civic
Center
Courses of Action for Evacuee Registration
PrimaryAutomated Processing ContingencyManual
Processing
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Union Passenger Terminal
Course of Action for Evacuee Registration
PrimaryManual Ticket Processing (Data input
while buses in route to shelters)
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ESF-1 State Assisted Transportation Operations
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Transportation Resources

• Landstar
• 700 Coaches
• 35 Para-transits
• Department of Education
• School Buses Handicap Transports
• LANG
• School bus drivers
• Department of Agriculture Forestry
• 35 Ventilated / Climate Controlled Pet Transports
• 10 Cargo Vans

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Vehicle Staging Area
Staffing Per 12 hour shift 9 Total
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Entrance Log in
Canopy
Canopy
L A N E 1
L A N E 2
QA QC
R E A D Y L I N E
Mission Briefing Area
Check in
Driver Debriefing Area
Mobile Dispatch Unit
NO GO Lane
Maintenance Area
Bus Kits
MRE H2O
Sleeper Coach
Fuel
Vehicle Staging Areas (Contd)
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VSA LOCATIONS

• Zephyr Field
• 6000 Airline Dr., Metairie, LA 70003
• Shreveport (State Fairgrounds)
• 2901 Pershing Blvd., Shreveport, LA 71109
• Alexandria (LSU A)
• 8100 HWY 71 South, Alexandria, LA 71302
• Lake Charles (Chennault Air Field)
• 3650 J. Bennett Johnson, Lake Charles, LA 70615
• Monroe (TBD)

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DOTD LNOs

• Wherever State Bus assets are Loading (PPPs),
  Unloading (Shelters) or Staging (VSAs)
• DOTD LNOs will be included on Host State LNO
  Teams

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PPP LNO Duties

• LNO Lead interfaces with the PPP Incident
  Commander and provides bus info to the VSA
  Manager and the ETC
• LNOs direct buses to DSS identified shelter
  locations
• LNOs report Bus ID, Departure/Arrival info and
  pax to the DOTD EOC
• LNO Coord requests replacement buses directly
  from the VSA Manager

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Shelter LNO Duties

• Report Bus ID, arrival info and pax to the DOTD
  EOC
• Coordinate with shelter managers for evacuee
  convenience transport runs
• Request replacement buses directly from the VSA
  manager for re-entry

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Web EOC Bus Evac Tracking Board Update
Bus Evacuation Information Flow
SEOC and UCG
DOTD EOC ETC
Operational Updates
Shelter Destination Info
VSA Manager
Bus Dep time Destination Pax
Bus Replenishment requests
Parish Pickup Point Lead LNO
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WebEOC Bus Tracking Board

• Patterned after an airport arrival and departure
  monitor
• Provides real time bus status during all phases
• Designed primarily to be displayed in the GOHSEP
  over watch or wherever real time bus status
  information is required, to include the Parishes
• ESF-1 EOC maintains write permissions, all others
  read only
• Accessible 24/7 via WebEOC
• Ability to Sort

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ESF 6SHELTERING OPERATIONS
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Management / Staffing Structure

• Incident Command Organization
• Manager, Operations, Planner, Admin / Finance,
  Logistics
• DSS Lead Area Manager to have overall control for
  the shelter in conjunction with the Local Parish
  Officials
• Additional Stakeholders
• Local OEPs / Shelter Task Force
• LA Dept Agriculture Forestry
• DOTD
• LA State Police
• LA National Guard
• Dept Health Hospitals
• LA Workforce Commission
• LA Dept of Education
• Division of Administration
• American Red Cross
• Employ shelter residents by vendors where feasible

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Critical Transportation Needs Shelter Capacities

• Planning estimates are for this season
• 50,000 residents for a full coastal evacuation
• Last year
• 37,000 residents sought shelter in both IN and
  OUT of state CTNS
• ARC also sheltered 37,000 General Population
  evacuees of a possible 68,000 spaces

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• CRITICAL TRANSPORTATION NEEDS SHELTERS
• STATE and PARISH RUN TO BE USED 2009

Bastrop Madison (1500)
Monroe Accent Building (1700)
Alexandria New State Shelter (1500)
12,300
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• MEDICAL SPECIAL NEEDS SHELTERS (MSNS)
• and Federal Medical Stations (FMS)

Bossier City Bossier Civic Center
Monroe -ULM Ewing Coliseum
Grambling (FMS)
2,750
Baton Rouge LSU FMS
Alexandria (FMS)
Baton Rouge - LSU Maravich Center
LSU Alexandria
Hammond - SLU Kinesiology Bldg.
Lake Charles - McNeese Recreation Complex (FMS)
Lafayette Heymann Center
Thibodeaux - Nicholls Ayo Hall
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• SEX OFFENDER SHELTER

HOMER Wade Correctional Center
120
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American Red Cross Initiative

• ARC is partnering with DSS to identify excess
  general population spaces within their
  inventories to fill a gap required to meet this
  seasons requirements
• A percentage of spaces within their shelters will
  be designated for CTN evacuees
• Current capacity commitment is 11,000 spaces

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ARC DECISION PROCESS

• National Shelter System (NSS) - Louisiana
• Sorted - by parish
• Reduced - list to those sites within host
  parishes during an evacuation
• Grouped - into shelters with capacity over 500
• Verification - ARC local chapters ensure
  agreements, surveys, viability
• Sub grouped - by order of use Public Facilities,
  Faith Based, Schools
• Extracted - largest public facilities using 80
  of total capacity
• Cross Referenced - with lists provided by FPC,
  Board of Regents
• Finalization- agreed upon with ARC and to be
  vetted with host parishes and sites to verify CTN
  housing capabilities
• Coordination coordinate with other stakeholders
  (support agencies, vendors, locals)

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Out of StatePlanning Capacities

• Air Evacuation
• Ft Smith, AR 2,000
• Louisville, KY 5,000
• Knoxville, TN 1,000
• Nashville, TN 1,000
• Train
• Memphis, TN 3,000
• Bus
• Texas 10,000
• Georgia 5,000
• Arkansas 2,000
• Total
• 29,000 Potential

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Logistical Support

• Vendor supported wrap around services
• Execute contract up on State Declaration of the
  Governor
• Shelters to be stocked with 3 days supply of
  Meals Ready To Eat (MRE), water, cots / blankets
  and comfort items
• Backup logistical support to be conducted on site
  with local vendors

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Human Services

• Federal / Local health care at CTNS
• 2 nurses to provide medical monitoring at
  state-operated CTNS
• 2 ambulances and paramedics staged at
  state-operated CTNS
• Child Services
• Child respite services
• DSS.OCS plan for unaccompanied minors
• Elderly / Disabled Services
• Make more accessible for persons with
  disabilities
• Make Essential Durable Medical Equipment (DME)
  and Consumable Medical Supplies (CMS) available
• Recreational activities
• Interpreters
• Provide communication assistance for Signing and
  Foreign Languages
• Board of Regents Contract Vendors
• Mobility Support for Convenience Transports
• Volunteer-based Response Effort Personal Care
  Attendant (PCA) Services
• MOU between DSS and DHH/LAVA (Louisiana
  Volunteers in Action)
• Volunteer-based Response Effort Mental Health
  Counseling

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Communication Public Information

• Television Radio capability to monitor local,
  national and weather stations
• Phone banks with local phone companies for
  evacuees to make brief calls
• Working to have local officials from evacuated
  areas visit the shelters
• Public Awareness Campaign
• Community outreach meetings
• Informational briefs on what to expect at
  shelters
• Designate a shelter Public Information Officer
  (PIO)
• Establish capability to broadcast local news from
  the evacuees home towns
• 211
• Information Centers

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Shelter Security
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Shelter Security

• LSP is primary ESF-13 agency
• Primary goal is a safe environment for evacuees
  and shelter staff
• LSP conducts security assessments/plans
• Planning in conjunction with DSS, local LE, local
  OEP directors, and other stake-holders
• LSP personnel assigned to each shelter 24/7 as
  security coordinator

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Shelter Security

• State-wide shelter security coordinated at LSP
  EOC
• Principles of shelter security concept
• Access control
• Exterior security
• Interior security
• Law enforcement liaison for emergency response

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Disaster Food Stamps Program
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Enhancements

• Reduced Waiting Time
• Web-based pre-application process completed by
  client or through Call Center Support
• Applicants will come to a DFSP site based on an
  alphabetical system
• Increased Service and Information
• Call Center with Interactive Voice Response and
  Customer Service Representative assistance to
  support pre-application and provide information
• Legacy System Enhancements
• Legacy System enhanced to alleviate issues
  experienced in the past

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Process

• Year Round Pre-Application
• Clients can utilize the pre-application process
  year round to pre-apply for a named disaster
  (current food stamp recipients do not need to
  apply)
• DFSP Approved
• FNS approves DFSP for declared disaster parishes
• DFSP sites opened for 7 days
• Clients will come to sites based on alphabetical
  system
• Workers will review and update clients
  pre-application
• Approved applicants will be issued a DFSP
  electronic benefits card

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Questions?