But do we have any data

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But do we have any data? ACRL 2005
Joe Zucca Assessment, Planning and Publications
Librarian University of Pennsylvania Library
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Locker Key Circulation in the Main Library, 2001
- 2005
Rising Use
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Locker Key Circulation, 2001 - 2005
Lockers Added
Number of Lost Keys
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Decision System Events, Data, Plumbing,
Information
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Data Farm Oracle Space 14 gb, in 71 tables,
tracking events and their properties
Reference Contact
Circulation
Acquisitiions Funds
Web Analytics
Holdings
Image Collection Use
Tech Processing Workflow
Copier Printer Use
Gate Swipes
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Data Farm Priorities Capture, clean and
integrate many types of service data at the
finest level of granularity Develop a tiered
process for creating and accessing management
information Dashboard Reports (static)
Report Builders (dynamic) Data Bureau (ad
hoc reports and fishing expeditions) Lower
barriers between MI and people who manage
things Help to scale and institutionalize
assessment
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Dashboards
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Report Builders
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Data Bureau
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Data Mining
Items Charged and E-resource Log-ins Fall 2004

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Correlation of E-Resource Use and Item
Circulation, Fall 2004 72 observations
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What Were Learning About Building the
MIS Identify the data streams not the reports
or metrics Define data structures in the design
of end-user applications services, not in the
MIS For efficiency, dont over process data
feeds raw data is repurpose-able data Pick
the low-hanging fruit first Develop data
storage and document archiving protocols early
in the game Establish standards for creating,
documenting, templating and managing MIS code
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The Water Treatment Paradigm How to Use a MIS to
Drive Assessment ACRL 2005
Joe Zucca zucca_at_pobox.upenn.edu University of
Pennsylvania Library