Making a Real difference

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Making a Real difference
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Access to Real

• Gates Project
• Access Glasgow
• Partnership
• Consultation/Ownership
• Service Planning
• Lessons learned

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Strategic context

• Peoples Network
• Real Partnership
• Access Glasgow
• GCC Key Objectives

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Partnership Resources

• Bill and Melinda Gates
• Foundation
• Scottish Executive Public Libraries Excellence
  Funding
• -SLIC-Scottish Library and Information Council
• Glasgow City council match fund
• Real Partnership

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Partnership and Consultation

• Consultation
• Voluntary Sector
• Internal GCC Partners
• SLIC

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Joint Working in Project Delivery

• Project Management
• ICT Installation
• Marketing and Promotions
• Launch and Roadshows
• Staff Training

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This initiative has been funded by the Bill and
Melinda Gates Foundation and the Scottish
Executive Public Libraries Excellence Fund
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What it delivers

• Assistive Technology

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Tutorial Support
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Library Locations

• North East Area
• Barmulloch, Bridgeton, Easterhouse, Milton,
  Parkhead, Possilpark, Riddrie, Sighthill,
  Shettleston and Springburn
• North West Area
• Drumchapel, Whiteinch
• South Area
• Castlemilk, Elder Park, Gorbals, Ibrox, Real on
  the Road

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Glasgow Libraries Open The Gates to Learning
Eighteen Glasgow Library and Learning Centres
have developed new services for customers who
until now have had limited use of the facilities
due to disabilities or other difficulties. This
is the biggest initiative in improving
accessibility in Glasgow Libraries in over a
generation. Learning Solutions is a new range
of innovative assistive technology available
within the Real Learning Centres.
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Momentum Open The Gates to Learning
A Scottish not-for-profit organisation which
specialises in assistive technology training has
been taking part in a major event to promote
accessibility to ICT for disabled
people. Working in partnership with Glasgow City
Council, Momentum staff have been running
workshops in libraries across the city to
illustrate the use of assistive technology to
disabled people who may not be aware of its
benefits.
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Outcomes

• Partnership and outreach
• Capacity and skills
• Roadshows/Launch
• Short courses
• Roll out

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The Partnership Gains

• Credibility and goodwill
• Specialist Advice
• Specialist Learning Delivery
• Staff Training Support
• Organisational Learning

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Achievements

• Increased accessibility in 18 learning centres
• Assistive technology to support range of needs
• Promoted awareness of libraries amongst disabled
  community
• Developed staff skills and knowledge
• Delivered quality supported learning

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Achievements The Vital Statistics

• Roadshow Evaluation
• Participant organisations 40
• Total short courses / workshops 22
• Total Learners 160
• Estimated use stand-alone 300

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Good practice?

• Planned approach
• Ownership
• Strengthened relationships
• Core service
• Sustainable

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I think the Learning Solutions at Glasgow
libraries is of immense importance to the
disabled community. Zoomtext, large keyboard are
ideal for the visually impaired. Library User
Interesting launch and technology looks to be
addressing areas of need. Glad to see Momentum
involved in the initiative. Library User
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Delivery of Tutorial Support
I liked using the Internet to find out about
things like holidays, football, the pictures. I
didnt know how to use the Internet before. It
was good to be shown what to do and people take
time with you. I enjoyed it and will probably
come back to the library. Library User
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It was good to use the e-mail and learn things I
didnt know before, like how Riddrie used to
look. I will come back into the library and use
the computers Library User
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The Future

• Lessons Learned
• Staff training and support materials
• Establish Focus Group
• Explore potential work on Learning Disabilities
• Roll-Out programme of specialised courses
• Develop capacity-building
• Service issues accessibility and sustainability

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