Senior Citizens Group AGM Access to health services

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Senior Citizens Group AGMAccess to health
services

• Name Viki Wadd
• Title Assistant Director Slough Locality
• Date 19 October 2007

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Where do you go when you are not feeling well?
Emergency Dentist
GP Surgery
Doctors out of hours service
Minor Injuries Unit
Walk In Centre
Pharmacist
Health Visitor
NHS Direct
A and E
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GP Surgery

• Usually your first point of contact
• Medical advice and treatment
• Prescriptions
• Jabs
• Tests
• Referral onto others if necessary
• 8 am 6.30 pm. Monday to Friday

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Contacting a GP out of hours

• East Berkshire Primary Care
• When the surgery is shut
• Manned by local GPs
• Details will be taken by Ambulance Service
• GP will discuss your symptoms and decide
• Advice on the phone
• Visit to clinic
• Visit at home
• Information transferred to GP by 8 am next
  morning
• Clinic at the Herschel Medical Centre

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Who else can help you?

• Pharmacist
• Expert on medicines
• Free advice on common complaints
• Advice on what to keep at home
• Advice on whether need to see doctor
• Health Visitor
• Expert advice for children under five

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What can you do to help yourself

• Check the back of your Thomson Local Directory
• Do a first Aid Course
• Keep a well stocked medicine cabinet

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NHS Direct

• Expert advice from nurses
• 24 hours a day
• Every day of the week
• Can give you advice
• On treating yourself
• Whether you require more urgent treatment
• Where to go for other services

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NHS Walk-In Centre

• Treatment for minor illnesses and injuries e.g.
• Coughs and flu
• Advice on staying healthy
• Strains and sprains
• No appointment needed
• 7 am 7pm Monday to Friday
• 9 am 5 pm Saturday and Sunday
• Upton Hospital

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Minor Injuries Unit

• Less severe injuries and illnesses e.g
• Leg or arm fractures
• Allergic reactions
• Dislocated fingers or toes
• No appointment needed
• Heatherwood Hospital, Ascot
• Open 8 am to 10 pm seven days a week

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Accident and Emergency (A E)

• For emergency or life threatening conditions e.g
• Suspected heart attack/ chest pain
• Unconsciousness
• Heavy blood loss
• Suspected major bone breaks
• Deep wounds
• Severe breathing difficulties
• Severe head injuries

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If you are not sure whether to go to A E
Call NHS Direct or your GP Surgery for advice
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Contact Details

• NHS Direct 0845 4647
• Slough Walk In Centre 01753 635505
• Minor Injuries Unit, Heatherwood 01344 620246
• Health Visitors 01753 635544
• Out of Hours service 0118 936 5390
• Emergency dental Treatment 0118 936 5390
• If you have problems trying to register with a
  practice call the PALS service on 01753 636112