PMI North Area PMP Exam Study Group

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PMI North Area PMP Exam Study Group

• Human Resources Management Presentation
• Prepared by Denise Robertson
• 22 March 2003

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Project Member Roles
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HR Responsibilities for Project Managers
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Problem Solving Process

• Problems
• Cost
• Time
• Human Resources
• Conflicting objectives between stakeholders

• Solving Process
• Define cause of problem
• Analyze problem
• Identify solutions
• Implement a decision
• Review decision and confirm it solved problem

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Staffing Management Plan

• To set up a Staffing Management Plan
• Identify all project stakeholders
• Identify their needs, expectations, and
  objectives
• Determine the roles of each stakeholder on the
  project
• Determine the skills and knowledge of each
  stakeholder
• Assess the overall impact of stakeholders on the
  project
• Determine how stakeholders should be managed

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Powers of the Project ManagerFoR PERfect project
management
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Conflict Resolution Techniques
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HertzbergHygiene and Motivation
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Responsibility Charts
All roles and responsibilities should be clearly
assigned and closely linked to the project scope
definition.
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Team Building

• Uses WBS as tool
• Should start early in life of project
• Occurs throughout life of project
• Team building activities should be incorporated
  in all project activities
• PMs job to enhance ability of stakeholders to
  contribute as individuals and team to function as
  a team

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Leadership Styles (Dr. F.C. SACCx)
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HR Concepts