Chairs:

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S
trategic Technology Plan
Chairs Jack Leifel, Philip Bierdz Sub-Committee
Chairs Philip Bierdz Sylvia Jenkins Jack
Leifel J.C. Malitzke Wendy Manser Beth Reis
College-wide Briefing, January 2008
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Agenda

• Review of purpose and charge
• Planning process overview
• Key findings

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Purpose and Charge

• Component of the colleges 2001 Strategic Plan to,
  identify and implement activities designed to
  strengthen and support a revised technology
  plan (2001 Strategic Plan)
• Charged to create a strategic technology plan
  with a three year vision
• Team worked to define direction, priority, and
  strategy -- not cost

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Planning Process

• Process based on colleges strategic planning
  process
• Campus wide input sought and encouraged
• Review of previous technology plan

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Review of Strategic Priorities

• Emphasize and Promote Student Success
• Enhance Community Connections and Partnerships 
• Increase Community Awareness
• Embrace Diversity
• Plan, Achieve and Manage Growth
• Build Organizational Capability Through
  Continuous Improvement

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Outlining the Technology Agenda

• Campus technology environment represented within
  five areas
• Academic - Those technologies that have a direct
  impact on the learning process, or how technology
  can further support Academic needs
• Administrative - This section is complementary to
  the Academic section in that it focuses on
  technologies that have a direct impact on
  administration or administrative processes on
  campus.
• Infrastructure - Refers to the campus technology
  software, systems and equipment these are not
  people issues, but rather hardware/software type
  issues.
• Staff - Closely related to the Academic and
  Administrative sections, this section covers
  technology areas that span the campus as a whole.
• Student Specific - The technologies or technology
  based services that have a direct impact on
  student success.

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Team Assignments

• Subcommittee teams assigned to the five areas
• Academic - Sylvia Jenkins, David Deitemyer, Larry
  Langellier, Nancy Morrissey, Kristine
  Christensen
• Administrative - J.C. Malitzke, Beth Reis, Robert
  Sterkowitz
• Infrastructure - Philip Bierdz, Jane Bentley
• Staff - Jack Leifel, Deborah Poropat, James
  Fraites
• Student Specific - Wendy Manser, Jim Higgins,
  Tina Stovall,

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Task Group Members

• Joann Wright
• Ann Anderson
• Terry Chambers
• David Taylor
• Jill Bier
• Donna Grady
• Debbie Sievers
• Bob Palagi
• Maria D'Aversa
• Troy Swanson

Lola Oshinowo John Trout Scott Leturno Rick
Brennan Delores Brooks Wally Fronczek Larry
Langolier Kashif Shah Gary Krupa Ricky Moore
John Hein Erich Spengler Laurie Anema Susan
Gray Yvonne Miller Nancy Hessler Cindi
Vaszquez-Barrios Gina Rinella Theresa
OCarroll Leslie Warren
Including Deans Council, Instructional
Technology Task Group, Student Development,
Student Focus Groups ELT, over 80 MVCC
employees and students have been involved in this
planning process.
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External Input
Black Hawk Lake Land Joliet Waubonsee Triton Oakto
n Spoon River Gartner Educause

• Harper
• Morton
• Prairie State
• South Suburban
• COD
• Kankakee
• College of Lake County
• Heartland
• Rend Lake
• Lincoln Land

Rebecca Finn, MVCC Student Trustee - student
focus group
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Planning Tasks and Milestones
Planning Process based on MVCC strategic planning
process

• Sub-committees performed review of 1998
  technology plan
• Data collected through internal analysis and
  external analysis
• Sub-committees create SWOT charts based on
  results of internal and external findings
• SWOT charts compared, commonalities and trends
  identified
• Strategic Statements crafted based on common
  themes found in SWOT charts
• Strategic Objectives written to achieve overall
  goals of Strategic Statements
• Final document drafted and reviewed by planning
  team April, 2007

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Key Findings
Strategic Objectives

• Provide technologies and services that address
  the needs of students, faculty, and staff
• Create processes that promote greater
  communication and review of technology
  acquisition, and its impact on the college
• Ensure the short and long term funding and
  support of technology systems and services for
  students and faculty
• Identify areas where technology can positively
  change processes and maximize college resources

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Key Findings Continued
Strategic Objectives

• Strengthen systems integration on current
  technologies and when new technologies are
  reviewed
• Ensure that college employees can utilize and
  leverage the technologies available
• Provide secure electronic storage and
  communications for employees and students

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Core Objectives
Strategic Objective 1
Provide technologies and services that address
the needs of students, faculty, and staff

• Replace the student system
• Complete the rollout of wireless Internet access
  throughout the institution and research the
  development of a model for its use in the
  academic environment
• Research and define the needs and expectations
  for 24x7 operations, determine the associated
  costs to provide 24x7 services, and manage
  expectations based on institutional needs

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Core Objectives
Strategic Objective 2
Create processes that promote greater
communication and review of technology
acquisition, and its impact on the college

• Create a Standing Technology Team charged with
  annually reviewing and updating the Strategic
  Technology Plan, reviewing technology policy,
  technologies and acquisitions, fiscal planning,
  and communicating technology issues across
  divisions. The makeup of the committee should
  include Faculty members, Student Development,
  Finance, the Center for Teaching and Learning,
  and be chaired by the CIO
• Review the technology implementation plan
  annually to update as necessary

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Core Objectives
Strategic Objective 3
Ensure the short and long term funding and
support of technology systems and services for
students, faculty, and staff

• Define requirements and resources necessary to
  support all technological systems and services
  for students, faculty and staff
• Establish appropriate levels of technology in all
  campus classrooms and computer labs
• Provide a clearly identified budget for
  technology linked to the colleges strategic plan
  and planning efforts
• Focus more effort on locating funding sources for
  technology

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Core Objectives
Strategic Objective 4
Identify areas where technology can positively
change processes and maximize college resources

• Investigate and implement a user account and
  identity management system to streamline the
  process of account management
• Investigate and install an infrastructure
  monitoring system that will alert the appropriate
  personnel and take corrective actions in the
  event of a system problem/outage
• Research current use patterns of technology that
  lead to increased student learning, motivation,
  and/or retention and examine these patterns
  against practices within the college to better
  define the impact technology has on the learning
  college

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Core Objectives
Strategic Objective 5
Provide secure electronic storage and
communications for employees and students

• Research data archive processes, server
  environment, and server/data backup systems and
  present a comprehensive, scalable management plan
• Determine the requirements for and implement a
  plan and architecture to provide students with
  email accounts sponsored by the institution
• Investigate communication technologies such as
  lecture capture and pod casting to understand the
  infrastructure costs, delivery methods, and
  educational benefits to students, and develop a
  strategy to include such technologies into the
  curriculum if warranted

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Core Objectives
Strategic Objective 6
Ensure that college employees can utilize and
leverage the technologies available

• Provide the necessary resources to support
  training and other professional development
  opportunities as these activities provide
  long-term, strategic benefit to the college
• Create a technology assessment program for new
  and current employees and design and provide
  technology training programs to maximize
  productivity benefits of technology
• Review college practices, identify those that
  must be updated to allow for the maximization of
  web resource technology benefits, make necessary
  changes to such practices, and implement changes
• Examine areas where streaming media technologies
  can provide measurable benefits to the college
  and community and create a report that defines a
  strategy and roadmap to implementation

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Core Objectives
Strategic Objective 7
Strengthen systems integration on current
technologies and when new technologies are
reviewed

• No objectives ranked as higher priority

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Next Steps

• Already received the General Support of ELT
• Divisional Presentations
• College wide/public presentation format (TBD)
• Board presentation
• Formal adoption by college posting on website
• Implementation
• Create Technology Team
• Form teams to implement Objectives and identify
  costs