PE Discovery approach

1
WLR3 Product Establishment The process explained

Issued 1st December 2008 Issued by Openreach
CIO Customer Engagement Version 4.0
2
Contents

• Overview
• Product Establishment At A Glance
• Operational Readiness Testing
• Product Establishment The Big Picture
• Acronym Guide

3
Overview

• Wholesale Line Rental 3 (WLR3) is a high value
  product portfolio that is exclusively available
  over the Equivalence Management Platform (EMP).
  As its name implies, the EMP provides every
  Openreach customer with equal access to WLR3
  Analogue, WLR3 ISDN30 and, soon, WLR3 ISDN2 as
  well
• To gain EMP access and start selling WLR3
  products, you will need an interface thats
  compatible with Openreachs B2B gateway hence
  the need for Product Establishment (PE)
• These slides explain the process of achieving the
  required compatibility. They are intended to
  guide CPs who have already registered an interest
  in becoming a WLR3 customer. If you would like to
  do the same
• ...Please contact the Openreach Customer
  Reception Team on 0800 917 0371
• ...Or speak to your Openreach Customer
  Business Manager
• ...Or email customer.establishment_at_openreach.
  co.uk

4
Product Establishment At A Glance
Phase 4 Transition
Phase 1a Set-up
Phase 1b Connectivity Test
Phase 2 Functionality Test
Phase 3 Launch
Phase 0a Registration
Phase 0b Enrolment

• Phase 0 Registration Enrolment
• 0aRegistration is required for you to register
  interest in WLR3 with Openreach, to fully
  understand whats involved at every stage of PE
  and to ensure all contracts are in place.
  Relevant documentation will be made available to
  you
• 0b Milestone planning for your PE journey
  through to Transition
• Phase 1 Setup Connectivity Testing
• 1a Set up focuses on building you on the
  Equivalent Management Platform (EMP) components
  and planning the later Functionality Test, Launch
  and Transition Phases
• 1b Tests your firewall access and digital
  certificates and validates your XML schema
  against the environment known as Onramp
• Phase 2 Functionality test
• We set you up on the CVF test environment. You
  then perform various test scenarios and together
  we resolve any issues resulting from these
  scenarios. If you are going with a proven Third
  Party Integrator (TPI) solution, youll be able
  to skip this phase altogether. The Openreach
  Customer Reception Team will be happy to verify
  whether or not your preferred TPI solution is
  proven. If youre connecting using your own
  solution either as a TPI or a Communications
  Provider this phase is mandatory
• Phase 3 Launch
• Live Verification (Proving) Placing
  straightforward orders through the EMP, which are
  cancelled before completion
• Live Verification (Trial) Placing low numbers of
  straightforward live orders through the EMP
• Ramp Up Placing increasing numbers of live and
  more complex orders through the EMP
• Phase 4 Transition
• If you have existing lines on WLR2 this Phase is
  required to Transition (CP1 to CP1 migration)
  these lines to WLR3.
• Handover to (Business As Usual) BAU.
• You are now a fully-fledged WLR3 provider.

5
Operational Readiness Testing

• Operational Readiness Testing (ORT) is a series
  of gateway checks we make to ensure that you are
  ready and able to proceed through the various
  phases of PE meeting the minimum criteria
  required by Openreach as you go and
  subsequently become a Business as Usual WLR3 CP
• There are 6 ORT Gateways (ORT0 ORT5) at
  different points through the PE process

6
Product Establishment The Big Picture
2
3
5
0
1
4
Phase 1a Setup
Phase 1b Connectivity Testing
Phase 2 Functionality Testing
Phase 3 Launch
Phase 0a Registration
Phase 0b Enrolment
Phase 4 Transition
1.6 Digital Certificate, Firewall Collaborative
Protocol Agreement (CPA) Process
0.9 Milestone Planning start ORT 0 Assesment
0.1 Product Education
1.1 We build you on EMP Components
2.1 Setup Connectivity to Test Environment
4.1 Closure of WLR2 Gateway (SPG)
3.1 Live Verification (Proving)
4.2 Generate Line Inventory
3.2 Live Verification (Trial)
0.10 ORT 0 Successfully Completed
0.2 Sign NDA
1.2 You Receive Generic Test Pack
2.2 Test Pack Plan Issued Agreed
0.3 Complete Registration Questionnaire
1.7 Onramp setup, Test CPA, ebXML Payload Schema
4.3 Review of your Line Inventory
3.3 Ramp Up
0.11 Start Date Agreed For Phase 1
2.3 Test Execution Support
1.3 Test Planning
0.4 Complete CRD
1.4 Launch planning commences
3.4 Confirm Detailed Transition Plan
2.4 Issue Resolution
4.4 Pre-transition load
0.5 Credit Check (new clients)
2.5 Resubmit Tests
1.5 Transition planning commences
4.5 Transition execution
0.6 Account Mgt Choice (new clients)
2.6 Resolve Manual Intervention
4.6 Post-transition support
0.7 Sign WLR 3 Contract and Order Fault Tracker
2.7 Test Pack Reviews
- Phase 2 Functionality Test is not required for
CPs establishing via a proven TPI solution. -
Only existing WLR2 CPs will require to complete
Phase 4 Transition
2.8 OFF (Customer Verification Facility) CVF
4.7 - Hand over to BAU
0.8 Admin Setup
7
Phase 0 Administrative Activities High Level
Planning
Cont. on next slide
8
Phase 0 Administrative Activities High Level
Planning
9
Phase 0 Administrative Activities High Level
Planning
10
ORT 0 Criteria Readiness to enter Product
Establishment
11
Phase 1a EMP Setup and Product Establishment
Planning
12
Phase 1b Focus on Connectivity
13
ORT 1 Criteria Readiness to enter Functionality
Test
Note If youre using a proven TPI solution, you
can skip Phase 2 Functionality Testing and
proceed to ORT 2 immediately after Phase 1b
Connectivity Testing
14
Phase 2 Testing the functionality of your WLR3
solution
You can skip this phase entirely if youre using
a proven TPI solution
15
Phase 2 Testing the functionality of your WLR3
solution
Remember, if youre going with a proven TPI
solution you can skip this phase altogether
16
ORT 2 Criteria Readiness to enter Launch
17
Phase 3 Understanding and proving Live WLR3
operation
18
Phase 3 Understanding and proving Live WLR3
operation
Cont. on next slide
19
Phase 3 Understanding and proving Live WLR3
operation
20
ORT 3 Criteria Readiness to enter Ramp-up
21
Phase 3 Understanding and proving Live WLR3
operation
22
Phase 3 Understanding and proving Live WLR3
operation
Cont. on next slide
23
ORT 4 Criteria Readiness to enter Transition
24
Phase 4 The transition of your WLR2 base to WLR3
25
Phase 4 The transition of your WLR2 base to WLR3
26
Phase 4 The transition of your WLR2 base to WLR3
27
ORT5 Readiness to enter WLR3 Business as Usual
28
Acronym Guide
To save repeatedly spelling out the meaning of
the acronyms used in this slide deck, weve only
done so the first time weve used them. Weve
reproduced them all here for easy reference