Handling Cash

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Handling Cash

• Procedures for handling cash.

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Handling Cash

• The cash drawer is known as the till.
• Each store employee that checks will have their
  own till.
• Employees will be responsible for their till.
• NEVER use another employees till.
• All tills will be assembled in the store office.

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Handling Cash

• When operating your till never leave it open
  where customers can take money out of it.
• Never make change with another till without
  contacting the manager or advisor.
• You will be responsible for the contents of your
  till.

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Handling Cash

• Arranging the cash drawer (Till)
• Most cash drawers have 5 compartments in the
  back to hold bills and checks.
• They also have 5 smaller compartments in the
  from to hold coins

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Handling Cash

• Tahoma Cash Arrangement
• Place the one-dollar bills in the far right
  compartment. To the left of the ones are the
  fives, tens and twenties. Checks are at the far
  left.
• Coins are placed with nickels in the far right.
  Then to the left of the nickels place dimes,
  quarters and half dollars.
• See Example

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Handling Cash

• Recording sales
• You will be working on a P.O.S. system that will
  record all sales.
• It will also record each time you open and close
  the till.
• Your till must balance at the end of your shift.

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Handling Cash

• Operating the Cash Register
• You will all be trained on the P.O.S system
  individually.

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Handling Cash

• Tips for operating your till.
• Close the drawer after each transaction.
• Maintain an organized till.
• Refuse to be rushed.
• Count bill by denominations.
• Watch for sticking bills. (ruffle)
• Count cash as many times as needed.
• Remove excess cash. (Advisor)

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Handling Cash

• Making Change
• Announce the amount of the sale clearly to the
  customer.
• When you take the customers cash, place it on the
  register plate.
• Take change from till, counting forward to
  yourself. Smallest to largest.
• Demonstration

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Handling Cash

• Repeat the sale to the customer
• Count change back to customer. (Start with coins)
• Wait for customer acknowledgement then place
  money in cash drawer.
• Demonstration

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Handling Cash

• Repeat the sale to the customer
• Count change back to customer. (Start with coins)
• Wait for customer acknowledgement then place
  money in cash drawer.
• Demonstration

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Handling Cash

• Test
• Practice with making change.
• Practice counting back.
• Practice waiting for customer acknowledgement.

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Handling Cash Test

• The customer just made a purchase of 1.50 and
  hands you a Five dollar bill. How much change
  will this customer get back and in what
  denominations?
• Describe

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Handling Cash Test

• The cash drawer is also know as the
  _________________?
• How many compartments does the cash drawer have
  ______?
• You should always keep your cash drawer
  _____________?

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Handling Cash Test

• Please illustrate how a cash drawer should be
  organized?
• When dealing with cash and customers you should
  always resist being _____________?
• You will be working on a cash register called
  ____________?

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Handling Cash Test

• There are six steps to follow when making change.
  In your own words please describe these steps.
• What is it called if you ring up a sale but do
  not put the money in the cash drawer.
  _______________________?

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Handling Cash Test

• Three things you should never do with you till?
• 1.
• 2.
• 3.

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Handling Cash Test

• A customer purchases 2.75 worth of merchandise
  and gives you a 20.00 bill.
• First you must consider?
• How much change will this customer get and in
  what denominations?