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CJ 300 Chapter 5

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Self-Actualization, Self-Fulfillment (Peekers, Beers) Attitudes of Members: Job Satisfaction ... Fulfills the expectations of those higher up. Standards v opinion ... – PowerPoint PPT presentation

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Title: CJ 300 Chapter 5


1
CJ 300 Chapter 5
  • Interpersonal and Individual Variables

2
Interpersonal Variables
  • Individual Employees
  • Work Groups
  • 3 VariablesUniformity or similar valuesGroup
    CohesivenessSupervisory Methods

3
Uniformity or Similarity of Values
  • Personality Traits
  • Working Personality
  • Subculture(similar ages, genders, ed. Level,
    socioeconomic backgrounds)Vocabulary, Ritual,
    Uniform, Implements, Peer Pressure, Code of
    Silence (Las Vegas), etc.

4
Group Cohesiveness
  • Emile DurkheimIncrease or decrease in certain
    behaviors
  • Boundary Testing
  • Group Defense (solidarity)
  • Treat in or out differently?

5
Supervisory Style
  • Initiating activity
  • ComplianceX, Y, Z
  • Scientific Management
  • Etzioni (Compliance Relations

Kinds of Power Type of Involvement
Alienative Calculative
Moral Coercive 1
2 3 Remunerative
4 5
6 Normative 7
8 9
6
Individual Variables
  • Employee, Worker, Volunteer, Client, etc.
  • Attitudes, job characteristics, definition and
    performance of work roles.

7
Attitudes of MembersLevel of Aspiration
  • Abraham Maslows Hierarchy of NeedsMotivated on
    the level not satisfied

Self-Actualization, Self-Fulfillment (Peekers,
Beers)
Self-Esteem (Ego needs, awards, promotions, etc.
Belongingness (Social needs, love,
Security or Safety Needs (job, benefits,
equipment, etc.)
Physiological Needs (Physical needs, food,
shelter, clothing, elimination, etc.
8
Attitudes of MembersJob Satisfaction
  • Ability, absenteeism, achievement,
    administration, advancement, aspirations,
    autonomy, education, experience, fatigue, freedom
    and independence, health, human relations, job
    enlargement, marital status, mental health,
    mobility, motives, occupational level,
    opportunity to learn, peer group, pahysical
    hardships of the work, recognition,
    responsibility, routine, security, self-esteem,
    supervision, training, turnover, working
    conditions

9
Job CharacteristicsDecision Making Power
  • Amount of freedom an employees has in determining
    how the(ir) work should be performed, and
    decisions made.
  • Decentralization, Debureaucratization, X,Y,
    Maslow?

10
Job Characteristics Job Status
  • Position in the Hierarchy of AuthoritySpan of
    Control, Levels, Specialty, reaction to the
    status, accoutrements of the position,

11
Job CharacteristicsWork Routine
  • Repetitiveness, monotony, etc.
  • Paperwork vs performance

12
Definitions and Performance of RolesProductivity
  • Fulfills the expectations of those higher up
  • Standards v opinion

13
Definitions and Performance of RolesRole
Specificity
  • Role Clarity
  • Degree of familiarity with job performance
    criteria
  • Good Conduct v Misconduct
  • SOP v free range

14
Definitions and Performance of RolesRole
Conflict
  • Two roles disparity
  • Too many roles
  • Role rank by employee
  • Different Expectations for the role

15
Definitions and Performance of RolesProductivity
16
Interpersonal and Individual Variables
  • Communication also is a variableWritten, oral,
    channels, review, skills, etc.

17
Questions?
Why didnt I pay attention?
Why didnt I Study?
Whats an Interpersonal Variable?
I wonder if I missed a pop quiz?
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