Managing a team

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Managing a team

• Use tools from management literature to discuss
  methods to
• Improve team management
• Examine resistance to change and how to address it

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Which tools for now?Which tools for later?

• Force field analysis
• Resistance to change
• Fishbone diagram
• Team development
• Belbins team roles

• Managing change
• Why resist change? What to do about it?
• Analyses problems in teams
• How is the team progressing?
• Roles for balancing teams

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Force Field Analysis

• Eg lack of support from local leadership
• Need to look for leverage points

• Eg persistence from the local opinion leader for
  clinicians to use clinical pathways
• Look for more forces on the positive side

forces for change
forces against change
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Managing resistance to changeKanter, (1983)
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Managing resistance to changeKanter, (1983)
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Managing resistance to change

• Where will you start?
• What resources will you need?
• What obstacles are you likely to face?
• How will you overcome them?
• Timing?
• Indicators of success?

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Fish Bone Diagram or Cause Effect Diagram

• Team can use tool to brainstorm information to
  determine possible causes of the problem
• Tool facilitates the team to vote to establish
  priority areas for action
• Tool helps to focus the teams improvement energy

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Flow Chart Cause Effect
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Prioritisation of Issues
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Team developmentTuckman and Jensen (1977)
5. Adjourning
progression
4. Performing
3.Norming
2. Storming
1.Forming
time
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Team Development
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Team Development
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Where is your team?Next steps required?
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How does the Belbin survey help you balance roles
in your team?
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Selected References

• Belbin, M.1981. Management teamswhy they succeed
  or fail, Heinemann, London
• Kanter, R.M. 1983. The Change Masters
  Innovations for Productivity in the American
  Corporation, Simon and Schuster, New York.
• Tuckman, B. and Jensen, M.1977. Stages of Small
  Group Development Group and Organisational
  Studies, vol.2.