To Print: Drop Dead

1
To Print Drop Dead

• Just kidding.
• No, really. Drop dead.

2
Specific Tasks Abandoned

• Well, buying any, for a start.
• OK, not entirely true
• Outsourcing (minimal) processing to OCLC
• 50 cut in speculative purchasing
• Increasing patron-driven acquisition
• Using buy-on-demand ebook programs

3
How Do We Choose?

• Usage data
• Print circulation down by 53 since 1997
• Reshelvings down by 74
• Research patterns
• No one uses OPAC for discovery
• Local (thats local) curriculum and research
  needs

4
What Have We Stopped Completely?

• Technically, probably nothing. But mostly?
• Journal check-in
• Journal binding
• Claiming
• MARC cataloging

5
Retraining

• Two-dimensional problem
• Ability
• Willingness
• For staff, retraining mainly means streamlining
• For catalogers, it means learning Dublin Core and
  CONTENTdm
• Learning curve should be short

6
Impact on Customers

• Early days yet. Anticipated
• Much less wasted money
• Faster (instantaneous) response to requests
• Greater speed-to-stacks
• More flexibility (POD)

7
What Have We Learned?

• Err on the side of too much communication.
• Document, document, document.
• The wrong decision will lead to problems. So will
  the right one.
• Consensus will never lead to change. If youre
  taking a leaders pay, do a leaders work.
• Let the manager manage.
• Staff morale matters patron morale matters more.
• Give your staff credit for everything good take
  the blame for everything bad.
• When in doubt, shut up and listen.

8
Contact

• Rick Anderson
• Marriott Library
• University of Utah
• PH [phone]
• rick.anderson_at_utah.edu