Visual Voice Messaging

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Visual Voice Messaging

• Speech to text services

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Changing the way we manage messages

• What is visual messaging?
• How does it work?
• What do I need to have to get it?
• How do I get started?

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What is visual messaging

• The ability to read your voice mails
• When a voice mail is left it is converted into
  text
• Users can access the voice message natively out
  of email or from their smart phone
• Perfect solution for mobile users and specific
  vertical solutions- Medical transcription, Legal
  archiving, EDI (Electronic Data Interchange
  )process

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How it works
User receives voice mail at his office on Esna
voice mail platform
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The Voice mail Is uploaded and converted to text
by
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Voice mail and text file deposited in Esna
voicemail box
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User can read message from email
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Or access it from any mobile phone
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Users can still listen to voice mail from
office phone or mobile
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From Davide Petramala Subject Voice message
from Davide Petramala( 905-707-9700)
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Benefits?
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Read voicemail on your mobile phone, portable
device and/or e-mail.
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Whether you are in a meeting, traveling, or on
the golf course, you can instantly see who
called, what they said, and you won't have to
listen to all of your messages to find out about
an important missed call
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Use e-mail client or Telephony Office-LinX Web
Client access to search, sort, archive and delete
voicemail like email
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Voicemails delivered as text when you are roaming
saves you money
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You can still listen to the message as an audio
file that is sent direct to your e-mail or dial
in to the voicemail system
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Applications?
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Voice announcements to email distribution list
blast voice messages to 1000s of users
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Medical transcription and dictation Doctors call
into transcription mailbox in or out of the
office and dictate client records
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Legal transcription and dictation- voice messages
and conversations can be searched by key words
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Compliance archiving convert messages into
achievable format that can be searched for key
words
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After hours emergency notification to on call
staff- access from phone, email, any device
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Virtual list manager (task or to do lists) that
you can call from your phone and create and
distribute to predefined teams and groups.
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What do I need?
esnatech UC platform Works with Small business
Enterprise edition
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Add Speech to Text Services to Telephony
Office-LinX platform
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Sign up to integrated PhoneTag service with
Telephony office-LinX https//www.myvoicemailintex
t.com e
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What do I need?
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Rates apply to the whole system.
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Administrator can choose who has service enabled
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Users can schedule when service is enabled and
can turn it on or off
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Users must be configured as a Unified
communication user
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Technical Specifications?
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1 message 30 seconds, 1 minute message treated
as two messages
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Message light notification is delayed for
transcription
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System waits up to 15 minutes for transcription.
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Can be used with TTS service to have text played
back over hands free access
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How do I get started?
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Sign esnatech beta agreement
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Esna will enable Speech to text services on your
TOL for free
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Log on to PhoneTag website and register TOL
machine. Standard PhoneTag rates apply to the
beta. https//www.myvoicemailintext.com
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Configure users and mailboxes you want to enable
for visual voice mail
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Provide Esnatech PLM feedback so we can add
improvements and enhancements to release build!
beta_at_esnatech.com
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Applications
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Small business and mobile workforce

• Read messages in a fraction of the time it takes
  to listen Scan voicemail messages for content,
  take action.
• Copy, print or forward messages to colleagues
• View messages no matter where you are on cell
  phone, pda or laptop
• Acts as virtual secretary leave messages,
  dictate email, record ideas
• Stored and archived in your office voicemail
  system and email service

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Applications
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Real Estate agents and brokers

• Visual Voice messaging is a natural for Real
  Estate professionals who receive a large volume
  of voicemail messages. Combining visual voice
  mail with Telephony Office-Linxs Mobility and
  call logging services for brokers and agents
  creates a powerful sales tool.
• Quickly scan messages to locate hot prospects
• Important information can be cut, pasted, printed
  or forwarded
• Esna UC tracks detailed call information for
  every call that comes into the brokerage making
  each call an actionable lead
• No hurriedly scribbling notes from voice mail
• For most cell phones, just click on the number to
  call back
• Copy numbers right into your address book (phone
  and computer)

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Visual Voice Messaging

• Speech to text services

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