Title: LSSG Black Belt Training
1LSSG Black Belt Training
Business Performance Management
2Data to Decisions
BI is the technology for translating data into
actionable information BI gt Data gt analysis
and modeling gt DSS gt evaluation of
alternatives gt Decisions
3Enterprise Performance Dashboards
Metrics Business intelligence Methodology
Define Objectives Monitor Metrics Analyze
Data Improve Process Control Performance
Dashboards provide a powerful interface to manage
key performance indicators and strategic
objectives. Drill-Down capabilities allow the
identification of root causes for variation from
objectives facilitation of quick remedial
action.
Graphic Source Business Objects
4EPM Process Drives Performance
Define
Measure
Improve
Proactive. Predictive. Precise.
Analyze
Source Business Objects
5The Balanced Scorecard and Voices of 6S
Multiple Performance Perspectives
Financial How do we look to our
Shareholders? Customer How do our Customers See
Us? Internal Business Process What should we do
that is Excellent? Employee and Organization
Innovation and Learning Can we continue to
Improve and Add Value?
A method of implementing a business strategy by
translating it into a set of performance measures
derived from strategic goals.
Microsoft Scorecard Manger
6Balanced Scorecard Multiple perspectives ensure
long-term ability to create value.
7Internal Business Process Measures
- Manufacturing Cycle Effectiveness (MCE)
Processing Time / Throughput Time - Throughput Time Processing time inspection
time movement time waiting/storage time - MCE closer to 1, implies less wasted time,
greater efficiency
81. Balanced Scorecard Financial Customer Interna
l Business Process Learning Growth
9Lean Six Sigma Comprehensive Implementation Model