Create inclusive organizational environments

1
How to manage diversity

• Create inclusive organizational environments
• Create accountability for diversity efforts
  (research lacking)
• Leaders must be committed
• Collect analyze numerical data
• Have an anti-racism vision statement policy
• Monitor for discrimination proactively
  continuously
• Implement strategies to prevent discrimination
• Evaluate implemented strategies (in 7 above)

2
How to manage diversity

• Why Create Inclusive Environments
• Return on the investment (ROI) on attracting
  visible minorities
• Too much emphasis on recruitment, not enough on
  retention (Conf board research)
• Leaders role
• Are externally motivated (i.e., by social
  pressures) to attend to diversity issues (Centre
  for Creative Leadership research)

Oliver
3
Collect analyze numerical data

• Monitor, identify remove barriers to equality
• Avoid liability for failing to know about
  inequities
• Other bases for data collection are
• Multiple complaints, negative public perception,
  observed unequal distribution of racialized
  persons in the institutional ranks, presence of
  other objective data supporting inequity,
  evidence of discrimination from other similar
  organizations with similar policy
• To advance objectives of Code
• E.g., Census of Aboriginals, Client survey,
  explore adverse effects of organizational change

Human rights doc
4
How to Collect Analyse Good Data

• Consider what issue is being monitored, why data
  is being collected, size nature of organ
• Use social science expert if org lacks internal
  expertise
• Use govt resources if org is small
• Interpret short term studies cautiously (why?)
• Ensure disclosure of results do not perpetuate
  stereotyping or discrimination of a group
• Explain rationale and procedures for data
  collection to employees

Human rights doc
5
Anti-racism vision statement policy

• Key stakeholder commitment to development of
  policy
• Senior mgt, union leaders etc
• Policy developing team should be diverse
• Use consultative process to develop policy
• Vision statement should be concrete and show
  commitment to addressing racism
• Define give examples of racism, racial
  discrimination, harassment, poisoned environment
  and how they manifest themselves
• Have effective internal complaint resolution
  procedure

Human rights doc
6
How to monitor proactively continuously

• Assess and react to policies/practices having
  discriminatory effect on racialized people
• Collect statistically analyze data
• Consult w/affected communities
• Do system review research
• Review research in other jurisdictions
• Change policies that discriminate

Human rights doc
7
Types of Strategies to Implement

• Organizational change initiatives
• Special programs, corrective measures, outreach
  initiatives to address inequity
• Internal/external survey feedback re disc
• Empowerment of racialized persons via mentoring,
  equity committee creation
• Anticipate resistance to change develop
  strategy to overcome it
• Identify best practices via partnerships with
  other similar institutions
• Mandatory education, training and development
  initiatives for employees (know what kind)
• Disseminate info about policy
• Retain outside expertise to aid with above

Human rights doc
8
Implementing Training

• Training cannot be in isolation from other
  initiatives
• Set training goals evaluate training
• Potential general training goals
• Impart knowledge of what racism is, and how it
  can be challenged
• Transform individual collective practices
• Change attitudes (see Stephan Stephan however)
• For context specific training goals, see p. 54
  Human Rights doc
• Trainers should be experts
• Conduct research on anti-racism training
  techniques

Human rights doc
9
Examples of Special Programs

• See Guideline on Special Programs
• Hiring
• Addressing under representation of racialized
  persons in an org, profession or job category
• Education
• Initiatives to support racialized persons
• in school
• to gain admittance into programs from which they
  have been historically excluded
• Contracting
• Have schemes to assist businesses run by
  racialized person to have access to business
  opportunities, contracts procurement by
  government

Human rights doc
10
Evaluate strategies by

• Internal review committee
• Outside consultants/expertise
• Review, evaluate revise vision statement or
  policy periodically
• Review situations which had complaints
• How they were handled
• How can the resolution be improved

Human rights doc