Kenya eGovernment Strategy: Progress

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Kenya e-Government StrategyProgress
REPUBLIC OF KENYA
Vincent O. Okongo Directorate of
E-Government Cabinet Office, Office of the
President
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Outline

• What/why e-gov
• Background
• Progress
• Way forward

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What is e-Government?

• Use of ICT in the provision of government
  services
• An Integrated Customer Service, with a single
  point of entry, providing one view on all
  government services.
• Facilitate more accessible government services.
• Allow greater public access to information, and
  make government more accountable to citizens.

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Why e-Government? - Objectives

• Improve collaboration between government agencies
  through reduction in the duplication of efforts,
  and enhance efficiency and effectiveness of
  resource utilization
• Improve Kenyas competitiveness by providing
  timely information and delivery of government
  services
• Reduce transaction costs for the government,
  citizens and the private sector through the
  provision of products and services
  electronically and
• Provide a forum for citizens participation in
  Government activities.

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Background to Kenya e-Gov

• Inter-ministerial committee process started in
  June 2003
• Consultative process
• Benchmarking best practices - Canada,
  Singapore, Malaysia, New Zealand, Australia,
  South Africa, UK
• Cabinet Approval January 2004
• Launching in March 2004
• Implementation

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Progress 1 Institutional Set Up

• Cabinet ICT Committee
• Oversee the implementation of the e-Government
  Strategy
• Permanent Secretaries Committee
• Coordinate implementation and provide
  institutional support and ownership to marshal
  resources
• Directorate of e-Government
• Develop and define strategies and acts as
  Secretariat
• Ministerial ICT Committee
• Coordinate implementation of e-Government
  projects at the ministry level

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Progress 2 Awareness on e-government

• Cabinet ICT committee ownership and direction
• Permanent Secretaries leadership and commitment
• Ministerial ICT committees/ICT units
  management of e-government projects
• All others publicity on the print media
• Publicity strategy under development

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Progress 3 Structured Cable Networks

• Four Ministry buildings done
• Finance - Treasury building
• Education Jogoo B
• Agriculture Kilimo Hse
• Immigration Nyayo hse
• Seven buildings are in progress
• Plans underway to do another seven

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Progress 4 Competency development

• Ongoing training for technical staff in key
  competency areas
• website development and hosting
• network administration,
• database management,
• Maintenance of systems
• User training for all civil servants started

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Progress 5 G2G

• IFMIS
• IPPD
• E-mail Address System
• Others land registration, Health Information etc

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Progress 6 G2B

• Tax returns - Kenya Revenue Authority
• E-procurement some developments
• Tenders awarded, regulatory instruments on
  procurement - Ministry of Finance
• Central Bank Of Kenya financial indicators
• interest rate, inflation, Com bank rates,
  exchange rates, monthly economic reviews
• Ministry of Trade trade regulations and laws,
  links to KAM

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G2C

• All govt. ministries have information websites
  showing at least their organisation and
  functions
• Kenya Judiciary (e-law Reports)

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Way forward..
MINISTERIAL E-LEADERSHIP
DEPRTMENTAL E-LEADERSHIP
INSTITUTIONAL STRUCTURES

• Support required
• - Change Management
• Business Process Re-engineering

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Way forward..
ICT LITERACY ACROSS THE CIVIL SERVICE
EMERGING TECHNOLOGY SKILLS

• Support required
• User Training
• Technical training
• Management training

COMPETENCY TEAMS
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Way forward..
PUBLIC-PRIVATE PARTNERSHIPS
GOVERNMENT BUDGET
DEVELOPMENT PARTNERS

• Support required
• Common core infrastructure
• Institutionalizing PPP

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Way forward..
NATIONAL ICT POLICY
UNIVERSAL ACCESS
ELECTRONIC TRANSACTION LAWS

• Support required
• National Policy Process
• Information Access legislation
• e-TX Legislation, IPR laws

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And finally
Its not the strongest of the speciesthat
survives, nor the most intelligent but the one
most responsive to change. Charles Darwin
Thank you for your most kind attention!