Addressing Online Student Rating Issues

1
Addressing Online Student Rating Issues

• Response Rates
• Faculty Support
• Student Support

2
Incentives to Increase Response Rates

• Idea Students who complete ratings can view
  rating results for all campus courses when
  registering for classes.
• Example Rating results from 5 core items are
  available to students plus 1 of the 5
  student-comment items, if the instructor gives
  his/her consent. Most instructors give consent.

3
Incentives to Increase Response Rates

• Idea Students who complete ratings can see their
  grades early.
• Example Students can view their grades online as
  soon as instructors post the grades. Students who
  do not complete ratings must wait until grades
  are made available to all students (about one
  week later).

4
Promote Faculty Support

• Idea Integrate evaluation and development into
  the organizational structure of the university
• Example 1 Two committees of associate deans one
  committee meets regularly to address
  curriculum/teaching improvement issues, the other
  to address faculty development issues in the
  colleges. Faculty evaluation/development
  specialists attend these meetings.
• Example 2 A faculty developer attends department
  and college curriculum councils and evaluation
  committee meetings.

5
Promote Faculty Support

• Idea Provide information to faculty receive
  feedback
• Example 1 Conduct a series of town meetings open
  to all faculty members to discuss online ratings
  development, implementation, and use
• Example 2 Information feedback through
• Websites
• Email
• Meetings with department college administrators
• Online faculty surveys

6
Promote Student Support

• Idea Include students as much as possible in
  providing feedback and actively promoting the
  online rating system.
• Example 1 Partner with student government to
• Educate students
• Encourage student support
• Conduct publicity campaigns
• Example 2 Promote student ratings at
• New student orientations
• TA training seminars
• College department student meetings
• Other campus events