Intrum Justitia International credit management services

1
Intrum Justitia- International credit management
services
We help our customers to increase their
profitability and improve cash flow
2
Intrum Justitia is Europes largest provider of
international credit management services

• 22 local sister offices
• 150 colleagues dedicated to International
• across Europe with local expertise and
  skills
• Ca. 11 000 International subscribers
• About 160 000 new International cases per year
• Yearly placed Gross Collection Value of almost
  EUR 500 000 000

3
Intrum Justitia International has own operations
in 22 European countries
Intrum Justitias market position
Market leader
Top-five position
4
Intrum Justitia offers global credit information
services

• Professional credit information thanks to
• worldwide network of independent information
  providers
• Complementary customised investigations
• guaranteeing updated and tailor-made
  information
• Timely delivery of reports
• Customised and professional advice

5
Intrum Justitia International offers a unique
concept for International debt collection

• International Offering
• Team of experts
• Local Collectors
• Native language speakers
• Specialists experienced in collecting cash with
  debt understanding
• Cultural experience and consistency in
  collection processes
• Local amicable legal - knowledge of the
  Market
• Single offer
• One supplier to manage all Markets
• Account management with only one IJ Office for
  several countries
• Consistency in pricing
• Reporting all reports from one source
• Payments - quick payment notification and
  transfer based on
• multi local currency collections

6
Intrum Justitia Worldwide Partner
Networkcomplements our own offices

• 70 International Agents in ca. 170 countries
  covering all continents
• Additional European markets
• America ( North, Central and South)
• Africa
• Asia (Hong Kong China)
• Eastern countries ( Russia )
• Middle East
• Privileged partner
• USA Canada Mexico China Hong Kong
• RMS - Strategic Alliance Agreement

7
Intrum Justitia operates under a unique Code of
Ethics

• Business shall be conducted so as to foster and
  maintain respect and confidence in the CMS
  industry
• Laws and regulations shall be strictly observed
  in all dealings with clients, debtors and
  authorities
• Cases shall be handled speedily, professionally,
  efficiently and correctly
• Clients contacts shall be maintained throughout
  case processing
• Clients funds shall be held in separate accounts
• Strict security shall be maintained regarding all
  information acquired by the collection company
• The debtors integrity shall be respected at all
  times

8
Intrum Justitia ensures a fair debt collection
approach

• Fair Pay implies a respect of Intrum Justitias
  Code of Ethics
• Fair Pay is a commitment to Intrum Justitias
  clients to make their customers abide to their
  obligations without damaging the reputation of
  the client and by allowing a further continuation
  of the co-operation.
• Fair Pay means to find realistic solutions with
  debtors, which take financial possibilities into
  account but remain acceptable to all parties.
• Fair Pay stands for fair and respectful
  communication with creditors and debtors

9
The European Union is developing a more common
view on debt collection
Examples of current EU initiatives