Public Sector Reform Model: a selfimproving system

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Public Sector Reform Model a self-improving
system
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Public sector reform a self-improving further
education system

Performance management




Better FE and training services
Capability and capacity
Market incentives

Users shaping the service
Widening learner Market through EMAs/learner
support
Learner panels customer feedback
Employer voice SfBN
Choice of learning programme/personalisation