Educators Forum

1
Educators Forum

• K/BIS 2008

2
Mark Karas2008 NKBA Vice President

• K/BIS 2008

3
Jeff Emmerson, Sales Manager

• K/BIS 2008

4
Lighting for Life Design Challenge

• Honorable Mentions
• American River College - Sacramento, CA
• Carol Bartolo Loeffler
• Century College - Minneapolis, MN
• Elizabeth Springer
• Phoenix College - Phoenix, AZ
• Sandrine Castel

5
Lighting for Life Design Challenge

• Alexandria Technical College - Alexandria, MN
• Briana Bjerke
• Illuminating an outdoor kitchen so that you have
  enough light to cook and locate tools which may
  drop on the ground.
• Coordinator Betty Ravnik, CKE, CBE

6
Lighting for Life Design Challenge

• Brigham Young University Rexburg, Idaho
• Lacey Madsen
• Lighting solutions to showcase a prized art
  collection and create an environment to aid a
  client suffering from Seasonal Affective Disorder
  (SAD).
• Coordinator Wendy Harris, CKE

7
Lighting for Life Design Challenge

• Century College - Minneapolis, MN
• Theresa Croyle 
• Install Accent Lighting inside, below and above
  kitchen cabinets without an electrician.
• Coordinator Arlynne Wolf

8
Lighting for Life Design Challenge

• Grand Prize Winner
• Briana Bjerke
• Alexandria Technical College
• Alexandria, MN

9
2007/2008 Staff Updates

• Sherylin Doyle, AKBD
• Manger of Academic Relations

10
Todays Activities

• Ron Dolan, Director of Education
• Roundtable Speakers
• Why Your school should consider Adult and
  Experiential Learning Pamela Tate, President and
  CEO of Council for Adult and Experiential
  Learning (CAEL)
• Teaching the NKBA Guidelines Facilitator Dr.
  Kathleen Parrott, CKE
• Kitchen and Bath Green Products- Facilitator
  Robin Fisher, CMKBD
• Design Legislation and NKBA Facilitator- Dr.
  Phyllis Markussen, CKE, CBE
• Chapter Officers that are not full time faculty
  members need to report to room S100

11
Todays Activities

• Roundtable Lunches
• Presentation of roundtable discussion items. Each
  group will have 10 minutes to present.
• Closing Comments
• Chapters Officer Forums
• Vice Presidents of Academic Relations- S504A
• Vice Presidents of Government Relations- S504D
• Vice Presidents of Professional Development
  S504BC
• Vice Presidents of Programs- S103BC
• Student Chapter Officers- S503B

12
KBIS Activities

• Gala dinner Tonight 630 PM- Union Station.
  Confirmation required. Unassigned seating.
• Friday 1130 AM - Center Stage-Student Design
  Competition Luncheon- Invitation only
• Saturday 430 PM KBB Essay contest
  presentation at KBB booth S5953

13
Communication

• 90 attendance at the Mandatory fall webinar
• 50 attendance at the voluntary Winter webinar
• Educators Corner active
• Email blasts include ME of your school
• College and University Accreditation area of
  www.nkba.org

14
New NKBA Intern Program

• New Brochure mailed with Winter Profiles
• Over 70 members listed internships
• In more than 26 states
• Over 85 of the listings are paid internships

15
Accreditation

• New NKBA Accredited Logo
• NKBA Accredited Logo Banners distributed
• Be proud of your affiliation with NKBA Add the
  logo and partnership statement to your catalog
  and website

16
Accreditation

• Beginning in 2008 successful site visits will be
  granted a 5-year accreditation period
• Beginning in 2011, the fee for
• re-accreditation will increase to 399

Accredited Programs
17
Annual Requirements 2008

• For 2008 APs submit 2 student work samples from
  the NKBA Bath Student Design Competition. 3
  copies of each project (1 copy is to be scored by
  the local Certified Advisor)
• Annual Report, 300 Dues, 300 Support fee
• Re-accreditation Fee 175 if applicable

18
Annual Requirements

• 32 programs submitted their 2007 Kitchen work
  samples
• First ever, a Weber State U student received a
  perfect score of 100
• 72 of the submission had an average of 80 or
  better
• 53 Programs completed the Annual Report
  electronic survey or paper report

19
Annual Requirements
20
Outstanding Annual Requirements

• Alexandria Tech
• Betty Ravnik, CKD, CBD
• Araphahoe Community College
• Dawn Viola
• BYU-Idaho
• Wendy Harris, CKE
• East Carolina University
• Yaprak Savut, CKE

21
Outstanding Annual Requirements

• Seminole Community College
• Jill D Smith
• University of Nebraska _at_ Kearney
• Phyllis A. Markussen, CKE, CBE
• Weber State University
• Jan Slabaugh

22
Scholarships

• NKBA and member partners awarded over 70,000 in
  scholarships and awards
• Most scholarship awards
• BYU-Idaho more than 11,000
• UNK More than 9,000
• Century College and Lakeland College More than
  5,000 each
• NKBA 2007/2008 Student Design Kitchen and Bath
  Competitions
• Thank you again to our sponsors

23
Scholarships

• GE continues to support NKBA Accredited Programs
  by providing a Charette Competition only
  available to NKBA Supported/Accredited programs.
  More than 30,000 in scholarships
• KBB Contest- More than 5,000
• Lamps Plus Lighting Design Challenge- More than
  9,000

24
Partnerships

• TOTO Outstanding Student Award at each NKBA
  Accredited Program
• 38 Programs participated over 17,000
• TOTO Educational Give-a-way Plumbing
  Presentations
• TOTO Presents Green Plumbing and Specification
  workshop(s) exclusively for NKBA
  Supported/Accredited Campuses

25
20/20 Adds Value

• Purchased Planit
• Updated Educational Edition December 2007 to 8.1
  Educational Software
• Easier accessibility to 20-20 design features
• AutoCad Import/Export capability
• 20/20 Biz Manager Bonus included with upgrade
• Complete 20/20 survey
• Visit the 20/20 booth N7433

26
Research

• HERA Journal call for papers
• Fee to submit waived
• NKBA Member Educators welcome to submit
• Deadline for papers extended
• ECU, Virginia Tech, UGA, Oregon State
• Kitchen Bath Industry Outlook (KBIO)
• Get copy in bookstore 30
• Visit the Research Section of the NKBA website

27
Thank You for Your Support

• Please complete the event survey
• Testimonials needed for new Accredited Programs
  brochure
• Complete the 20/20 survey

28
Ron Dolan

• Director of Education

29
Updates

• New certification for educators - CMKBE
• NKBA Instructors National Local Contact
  Laura Domanico
• NKBA Exams (See Veronica Whitehead)
• Academic only via CBT
• Design exam via hand drafting or CAD
• Need Guidance - Installer (CKBI) (See Sherylin)
• Training Testing
• New form of Endorsement

30
Thomas Edison State College

• Started with ACE, switched to TESC
• Academic Review of NKBA design exams, policies,
  and procedures in January 2008
• Panel included Drs. Phyllis A. Markussen CKE,
  CBE, University of Nebraska and Kathleen Parrott
  CKE, Virginia Polytechnic Institute
• Panel recommended up to 54 credits for NKBA
  certification

31
Thomas Edison State College

• ASAST/BSAST in Kitchen Bath Design
• Degrees can be completed via
• Online courses
• Examination programs
• Prior learning assessment
• Professional training evaluated by TESC or by ACE
• Cost per credit 270 - Less than NJ in-state
  rate to attend Rutgers University

32
Advantages to your Students

• Complete their 2-year or 4-year degree
• Earn a second BS degree

33
Experiential Learning

• CAEL Council on Adult and Experiential Learning
• Pamela Tate, President and CEO
• PLA Prior Learning Assessment
• Structured process to assess experiences for
  college-level, relevance, and scope
• Three exams 54 credits
• Seventeen years experience 3 exams do 54
  credits

34
Prior Learning Assessment

• If you want to attract adult learners, you MUST
  offer PLA
• Its the right thing to do
• Youll attract more students
• Youll make more money
• If you dont offer PLA, they can go to a school
  that does
• Please look into PLA

35
Why Your School Should Consider Adult
Experiential Learning

• Presenter
• Pamela Tate
• President CEO
• Council for Adult Experiential Learning

36
What is CAEL?

• CAEL is the Council for Adult and Experiential
  Learning
• Non-profit, international organization 34 years
  of experience
• Headquartered in Chicago, IL with offices in
  Philadelphia, PA Denver, CO New York, NY and
  Norwalk, CT
• Nearly 700 college university members
  corporate membership in early stages and growing
  primarily HR leaders

37
CAELs Mission

• CAEL advances lifelong learning in partnership
  with educational institutions, employers, labor
  organizations, government, and communities
• CAEL works to remove the barriers to adults so
  that they can pursue higher education and realize
  their potential

38
CAELs Unique Linking Role
Workforce Learning and Development
Employers
Lifelong Learning
Public Policy
CAEL
Government and Community
Colleges and Universities
39
The Adult Learner

• 45 of U.S. undergrads are over 25 years old
• 75 have at least one non-traditional attribute
• Increasing numbers of younger students (18-24)
  have the characteristics of adult
  learnersworking, family responsibilities, etc.

40
The Need for Lifelong Learning in the U.S.
Estimates suggest that by 2014, the U.S. labor
force will be short 9 million college educated
workers, including 3 million Associate Degree
holders. As cited by Employment and Training
Administration, Adults in Higher Education
Barriers to Success and Strategies to Improve
Results (March 2007) 42 of occupational
categories with projected new job growth in the
next decade will require a college degree or
other post secondary award, compared to 29 in
2000. Source Bureau of Labor Statistics (2001).
Employment Outlook 2000-2010 Occupational
Employment Projections to 2010. Online at,
http//stats.bls.gov/opub/mlr/2001/11/art4full.pdf

41
Improving Services for Adult Learners

• CAELs Adult Learning Focused Institution (ALFI)
  Initiative
• ALFI helps colleges and universities recruit and
  retain adult learners through improved services
  and programs
• One of CAEL's publications, Principles of
  Effectiveness for Serving Adult Learners, can
  help make programs more attractive and accessible
  to adults
• All of CAELs benchmarking tools, publications,
  study tours and consulting services are designed
  for this same purpose

42
Adult Focused Institution Initiative

• ALFI Project Origins
• CAELs 1999 Benchmarking Study of six
  high-performing, adult-serving colleges and
  universities
• Best Practices in Adult Learning, a CAEL book
  released in 1999
• Study findings distilled into eight Principles of
  Effectiveness and then, with support of Lumina
  Foundation, into tools for institutions to use

43
The ALFI Assessment Tools

• Adult Learner Inventory (Noel-Levitz CAEL)
  adult student survey based on ALFI
• Institutional Self-Assessment Survey (CAEL) is
  for adult degree program administrators
• Both tools piloted in 2002-2003 and released in
  2004
• To date, 87 institutions have used the
  Institutional Survey and 38,171 adult learners
  from 100 institutions have taken the ALI (Adult
  Learner Inventory).

44
How Institutions have Used the Tools

• Facilitated rich discussion debate
• Targeted areas that need attention
• Focused attention on adult learner needs and
  issues
• Helped with accreditation, market niche
  reporting, planning, evaluation
• Significant correlation between colleges doing
  well on ALFI assessments and retention of adult
  students

45
ALFI Principle 1
Outreach The institution conducts its
outreach to adult learners by overcoming barriers
in time, place, and tradition in order to create
lifelong access to educational opportunities.
46
ALFI Principle 2

• Life and Career Planning
• The institution addresses adult learners life
  and career goals before or at the onset of
  enrollment in order to assess and align its
  capacities to help learners reach their goals.

47
ALFI Principle 3

• Financing
• The institution promotes choice using an array
  of payment options for adult learners in order to
  expand equity and financial flexibility.

48
ALFI Principle 4

• Teaching-Learning Process
• The institutions faculty uses multiple methods
  of instruction (including experiential and
  problem-based methods) for adult learners in
  order to connect curricular concepts to useful
  knowledge and skills.

49
ALFI Principle 5

• Student Support Systems
• The institution offers academic and student
  support systems to help adults meet the
  challenges of balancing multiple
  responsibilities.

50
Advising Adult Learners
51
Advising Adult Learners

• CAEL Advising Workshops help you
• Gain a better understanding of how to meet the
  specific needs of adult learners
• Learn how to market your institution to adults
• Discuss the issue of learning styles,
  particularly in relation to distance learning,
  and learn about adult learning resources
• April 23 (Atlanta) November 11 (Philadelphia)

52
ALFI Principle 6

• Technology
• The institution uses information technology to
  provide relevant and timely information and to
  enhance the learning experience.

53
ALFI Principle 7
Strategic Partnerships The institution
engages in strategic relationships, partnerships,
and collaborations with employers and other
organizations in order to develop and improve
educational opportunities for adult learners.
54
ALFI Principle 8
Transitions The institution supports guided
pathways that lead into and from the
institutions programs and services in order to
ensure that students learning will apply
usefully to achieving their educational and
career goals.
55
ALFI Principle 9

• Assessment of Learning Outcomes
• The institution assesses knowledge and skills
  from life/work experience and formal learning for
  assignment of credit.

56
Prior Learning Assessment
What Is Prior Learning Assessment, or
PLA? The evaluation for college credit of the
knowledge and skills one gains from life
experiences (or from non-college instructional
programs) including employment, travel, hobbies,
civic activities and volunteer service. PLA is
Important to Adult Learners College Board study
of 1500 adults who rated credit for prior
learning policy as more important than small
class size or availability of financial aid
57
Prior Learning Assessment

• CAELs Prior Learning Research and Training
• CAEL is a pioneer in the field of Prior Learning
  Assessment
• CAEL took the lead 34 years ago in articulating
  the philosophical basis for PLA and developing
  policies and procedures for carrying it out in an
  academically sound manner

58
CAELs Role In Prior Learning Assessment
1977 1979
1980 2000
National Surveys of PLA Practices PLA
Publications Institutional Training Workshops,
International Conference each November (all
ongoing)
CAEL Principles of Good Practice
ACE, COPA, AACRAO endorse PLA CAEL
Principles
CAEL Validation Report
CAEL Validation Report
Launched On-line PLA Certification Program in
collaboration with DePaul University
59
Prior Learning Assessment

• Four Approaches to PLA. All ensure academic
  quality.
• Nationally standardized exams in specified
  disciplines
• Challenge exams for local courses
• Evaluated non-college programs
• Individualized assessments, e.g. portfolios

60
Prior Learning Assessment

• Today, CAEL offers face-to-face PLA training
  workshops to colleges and universities on-site,
  at the international conference, and a
  one-of-a-kind Online PLA Certification Program
• Chicago
• Prior Learning Assessment (PLA) - April 28-29
• Defining College Level Learning (DCLL) - April
  29-30
• Atlanta
• Prior Learning Assessment (PLA) - April 21-22
• Advising Adult Learners - April 23
• Philadelphia
• Prior Learning Assessment (PLA) - November 10-11
• Advising Adult Learners - November 11

61
CAEL Online PLA Certification

• Only program of its kind
• Four online workshops
• Registration open for class starting June 9, 2008

62
Membership in CAEL

• CAEL Members Enjoy
• Extensive networking opportunities within higher
  education, as well as with business, labor,
  government and philanthropic leaders interested
  in education and training of adults
• Discounts on CAEL publications, annual
  conference, regional and on-campus workshops,
  online PLA programs, and consulting services
• Access to members-only research and events
• CAEL Forum News

63
CAEL Publications

• Popular publications include Earn College Credit
  for What You Know and Best Practices in Adult
  Learning A Self-Evaluation Workbook for Colleges
  and Universities
• Electronic Journal CAEL Forum News
• CAEL also publishes white papers and monographs
  concerning adult learning theory, techniques and
  implementation, and workforce development
• New editions of Earn College Credit for What You
  Know, and Assessing Learning released in 2006

64
CAELs Consulting Services

• CAEL assists institutions and higher education
  systems to
• Develop prior learning assessment programs
• Assess their programs and services for adults,
  and implement action plans for overcoming gaps
• Leverage community and government resources
• Maximize marketing opportunities to attract adult
  students
• Build career pathways programs with industries,
  labor and government

65
How Can You Get Involved?

• Propose pilot projects in your area where CAEL
  could play a role and support your work
• Become an ALFI Institution
• Network with colleagues at CAELs International
  Conference (Nov. 12-14, 2008 Philadelphia)
• Become a member of CAEL
• Showcase your programs in the CAEL Forum News
• Introduce or enhance Prior Learning Assessment on
  your campus
• Propose research and publishing ideas

66
For more information
Pamela Tate at ptate_at_cael.org Judy Wertheim at
jwertheim_at_cael.org www.cael.org
67
Teaching the NKBA Guidelines

• Kathleen Parrott, PhD, CKE
• Virginia Tech

68
To effectively use the guidelines, students must
become very familiar with them the guidelines
must be integrated into their thinking in the
design process.
69

• Issues in teaching the guidelines
• Detail is overwhelming
• Learning on two levels
• Student focus
• Real world vs. classroom

70

• Learning can involve multiple senses
• Visual
• Graphic practice
• Auditory review

71

• Ideas for learning the Guidelines
• Interactive tutorials?
• On-line quizzes?
• Searchable data bases?
• iPods for desk references?

72
Green Design for the Kitchen Bath

• Robin Rigby Fisher, CMKBD

73
Consumer Choices

• Air Quality
• Product Resource Management
• Process Resource Management
• Environmental Stewardship
• Community Relations

74
Air Quality - Surprises
75
(No Transcript)
76
Distance Traveled
Fuez
Ice Stone
77
Recycled Content
Oceanside Glass
Paperstone
78
Low Energy/Water Use
79
Low Energy Lighting

• Compact Fluorescent Lamps
• LEDs

80
Low Energy Cooking/Refrigeration
81
(No Transcript)
82
(No Transcript)
83
(No Transcript)
84
Interior Design Legislation

• Impact on College and
• University Design Programs
• Dr. Phyllis Markussen, CKE, CBE, NCIDQ

85
Title vs. Practice Acts

• Title Acts regulate minimum
  requirements to use the title
• Interior Designer
• Practice Acts regulate minimum
  requirements to practice
• Interior Design

86
Required Credentials

• Education
• Examination
• Experience

Generally some grandfathering avenues are
included
87
Educational Requirements

• CIDA Accredited
• (Council for Interior Design
  Accreditation)
• Minimum Bachelors Degree to be CIDA Accredited

88
Examination Requirements

• NCIDQ (National Council for Interior Design
  Qualification)
• Eligibility Requirements 5 Routes
• Bachelors from CIDA Interior Design Program (60
  Cr. Hr. ID) 3520 hr. supervised interior design
  experience (NCIDQ or Architect) (Final 1760 hr.
  must be after education complete)

89
Examination Requirements

• NCIDQ (National Council for Interior Design
  Qualification)
• Eligibility Requirements 5 Routes
• Bachelors from Non-CIDA Interior Design Program
  (60 Cr. Hr. ID) 3520 hr. supervised interior
  design experience (NCIDQ or Architect) (Final
  1760 hr. must be after education complete)

90
Examination Requirements

• NCIDQ (National Council for Interior Design
  Qualification)
• Eligibility Requirements 5 Routes
• Bachelors ANY OTHER MAJOR AND 60 Cr. Hr. ID that
  culminates in a degree (associates, bachelors
  or masters) 3520 hr. supervised interior
  design experience (NCIDQ or Architect) (Final
  1760 hr. must be after education complete)

91
Examination Requirements

• NCIDQ (National Council for Interior Design
  Qualification)
• Eligibility Requirements 5 Routes
• No less than 60 Cr. Hr. Interior Design that
  culminates in a degree or diploma 5280 hr.
  supervised interior design experience (NCIDQ or
  Architect) (Education must be complete before
  work experience begins)

92
Examination Requirements

• NCIDQ (National Council for Interior Design
  Qualification)
• Eligibility Requirements 5 Routes
• No less than 40 Cr. Hr. Interior Design that
  culminates in a certificate, degree, or diploma
  7040 hr. supervised interior design experience
  (NCIDQ or Architect) (Education must be complete
  before work experience begins)

93
Experience Requirements

• Much variation but the eligibility requirements
  of the NCIDQ Examination in function sets the
  minimum requirements.
• Some States require IDEP (Interior Design
  Experience Program) structured program of
  diversified supervised work experience
  administered by the NCIDQ

94
Impact of Legislation on Colleges and Universities

• Education
• Need for 4 year CIDA Accredited Interior Design
  Program to compete in states with legislation
• Cost of CIDA 10 - 15K Initial Accreditation
• Future CIDA Requirements may be a 5 year
  bachelors degree

95
Impact of Legislation on Colleges and Universities

• Examination
• NCIDQ Eligibility Requirements
• For Education 5 avenues CIDA accredited is
  easiest to document.
• All Routes require supervised diversified work
  experience. NCIDQ certificate holder or
  Architect
• IDEP (Interior Design Experience Program) is
  structured program of supervised diversified work
  experience administered by the NCIDQ

96
Impact of Legislation on Colleges and Universities

• Experience
• NCIDQ Eligibility Requirements
• All Routes require supervised diversified work
  experience. NCIDQ certificate holder or
  Architect
• IDEP (Interior Design Experience Program) is
  structured program of supervised diversified work
  experience administered by the NCIDQ
• Work experience during education CAN NOT be taken
  for credit to apply toward examination
  qualifications.

97
Impact of Legislation on Colleges and Universities

• Summary
• Forcing a 4 Yr CIDA Accreditation Status
• Eligibility for NCIDQ Examination
• (IDEP) placement
• Teaching experience DOES NOT COUNT toward work
  experience Impacts those universities seeking
  CIDA Accreditation
• Work Experience
• During education - 1760 hrs (44 work wks)
  without credit so Internships DO NOT COUNT
  towards work experience.

98
NKBA Legislation
99
NKBA Position

• Opposes both Title and Practice Acts
• Believes in multiple career paths
• Promotes Certification and value of
  Certification
• Believes in Inclusivity
• Believes title and practice acts do nothing to
  protect the health, welfare, and safety of
  the public.

100
What Kinds Of Laws Are In Place Now Regulating
Design?

• Self-Certification
• Title
• Practice

101
Self-Certification

• California
• This operates like a title law for certified
  interior designer but is voluntary.
• Importantly, certification in California can be
  achieved by taking one of several tests, the
  state does not rely solely on the NCIDQ exam.
• Includes Codes Exam

102
What is a Title Law?

• A Title Law DOES NOT regulate behavior, just
  speech.
• What is it?
• Regulates use of title or term
• Certified Interior Designer
• Licensed/Registered Interior
• Designer
• Interior Designer
• Does not prohibit actual practice of interior
  design restricts use of regulated title only

103
Title Acts Why are Title laws bad?

• Basis for later increases in regulation
• Designing Cartels
• First Amendment violation
• No protection of public marketing tool only
• Waste of resources
• What is the necessity of a law prohibiting you
  from claiming to be something you are not?
• Second class status
• Definitions

104
What is a Practice Law?

• Regulates behavior (and also use of title)
• no one may perform interior design services
  unless licensed
• title is restricted to those who can lawfully
  practice
• Not all practice laws regulate all relevant
  behavior
• hybrid laws like FL contain distinction between
  residential and commercial work
• Such distinctions are irrational

105
Practice Act Legislation

• 3 States (and Washington DC Puerto Rico)
• Louisiana
• Florida (tiered)
• Nevada

106
Nationals Concern

• No guarantee that exemptions today will
• not be removed tomorrow
• Regulatory enforcement does not always accurately
  reflect intent of law
• Unnecessary bureaucracy without adding value
• NKBA does not accept proposition that only NCIDQ
  exam tests the minimum competencies to perform
  interior design services
• CKD, CBD, AKBD, CMKBD, CQRID, Codes Exam
• independent, unregulated
• historically low pass rate under 40
• qualification to sit may be changed

107
Nationals Concern (cont.)

• NKBA does not accept proposition that only CIDA
  accredited schools can train designers
• 146 accredited programs in US
• 54 NKBA Supported/Accredited Programs
• various pathways of entry into profession.
• extended work experience, shorter
• degree programs combined with
• other education

108
Nationals Concern (cont.)

• Existing state and local laws and codes
• Building inspectors, code enforcement officials,
  licensed electricians, licensed plumbers,
  licensed contractors, fire inspectors,
  architects, engineers, others
• Additional licensure merely duplicates those
  efforts and creates another layer of bureaucracy
  and oversight

109
Nationals Concern (cont.)

• Consumer choice in retaining services of kitchen
  bath designer
• members compete on merits of work
• NKBA spends in excess of 1 million dollars each
  year in educating public as to the benefits of
  retaining the services of NKBA Members
• restriction of competition anti-consumer with
  attendant increased costs

110
Thank You
Information concerning CIDA Accreditation taken
from CIDA website www.accredit-id.org Information
concerning NCIDQ eligibility requirements taken
from NCIDQ website www.ncidq.org