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Professional Writing and Web 2'0

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Dr. Julie Staggers/Dr. Ed Nagelhout. Department of English. Sessions attended. User-Centered Design for Web Experiences. Creating Structured Content with Blogs ... – PowerPoint PPT presentation

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Title: Professional Writing and Web 2'0


1
Professional Writing and Web 2.0
DocTrain UXDocumentation TrainingThe User
Experience 8th Semi-Annual ConferenceApril
18-21, 2007 Vancouver, British Columbia Dr.
Julie Staggers/Dr. Ed NagelhoutDepartment of
English
2
Sessions attended
  • User-Centered Design for Web Experiences
  • Creating Structured Content with Blogs
  • Managing the Real Change in CMS Projects
  • 20 Ways to Make Your Blog More Usable
  • User-Centered Design at a Distance
  • Metadata, Taxonomies Information Architecture

3
What we learned
  • Sessions attended had a strong emphasis on using
    Web 2.0 features to
  • Foster collaborative writing online
  • Improve learner/user experiences online

4
What is Web 2.0
  • Applications that let the non-geek community
    participate on the Web
  • The Internets 3rd wave
  • 2nd wave of online communities
  • Think Blogs,Wikis, MySpace, Facebook, Twitter

5
Why we love Web 2.0
  • Facilitates collaborative writing online
  • Students dont need special computer skills
  • Streamlines communication processes
  • Improves interaction in learning communities

6
How were using it Blogs
  • ENG 406B Electronic Documents
  • The Office
  • Instructors Office
  • Lecture Hall
  • Study Hall
  • Online Support Center

7
What we like about it
  • Push technology keeps everyone in the loop
  • Students dont have to log in to WebCampus to
    access
  • Cut WebCampus email traffic by 85-90
  • Big improvements in student-to-student
    interaction
  • Students taking more active role in problem
    solving

8
How Were Using It Networking
  • 407A Facebook assignment
  • Students introduce themselves
  • informally via social networking software
  • formally via WebCampus discussion board
  • reflect on context and process

9
How Were Using It Networking
  • 406B LiveJournal community
  • Uses LiveJournal social networking software
    instead of WebCampus discussion board

10
What We Like About It
  • Visual and networking aspects enhance community
  • Students have better sense of being part of an
    actual class
  • Student posts/discussions are longer, more
    interactive, more engaged

11
How Were Using It Wikis
  • Students will produce a Wiki on Las Vegas
    restaurants
  • Well use a Wiki to manage a whole-class distance
    ed website development project

12
What We Like About It
  • Just started this project, too soon to tell, but
  • Students are hugely enthusiastic
  • Unprecedented engagement and ownership of the
    project

13
Other initiatives
  • Piloting hybrid class for business writing
  • F2F once a week
  • Rest of class is online
  • Seeing better, stronger student communities
  • Piloting Waypoint online rubric and assessment
    software

14
Blogging Usability Tips(a take-away from
DocTrain)
  • Pick a topic
  • Encourage comments
  • Make it easy to subscribe
  • Include an about page
  • Present ideas visually
  • Keep posts short
  • Use subheadings for long posts
  • Link abundantly
  • Make headlines descriptive
  • Archive by topic
  • Include list of related posts beneath each post
  • Let users contact you offline
  • Include a top posts section
  • Provide an index
  • Get your own url and match it to blogs title
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