Computer Services Overview

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Computer Services Overview
A look at the computing facilities available at
The School of Business and Temple University
Presented by Zeke Moctezuma , Computer Services
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Agenda

• Types of Computers at Temple
• Computer facilities at FSBM
• Smart Classrooms
• Other Temple Labs near by
• Multi-User systems at Temple
• Help Desks at Temple
• Temple Seminars
• Wireless Configuration

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Types of Technology at Temple
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Types of tech.

• Desktop PCs, Macs Laptops (depends on the
  School or building)
• Provide access to word processing, spreadsheet,
  database, presentation, and other applications
• Provide access to Temples Specific software
  programs (business programs)
• Laptop surf stations at Tuttleman and Speakman
  lounge
• Register Mac in Speakman Room 30 or 28
• Wireless Access in Most buildings

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Computer facilities at The Fox Business School
http//sbm.temple.edu/it/facilities.html
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Lab 26 and 27 (Teaching Labs) Multimedia
Instructional (Hours depend on availability
when not in use for classes.)

• Hours
• Open Monday to Friday 800 am to 800 pm Closed
  on Saturday and Sunday
• Equipment
• 35 Pentium 4 networked PCs in each room with
  Projection system, Audio and Video capabilities.
• --Windows XP Pro Classroom Lab -Lab hours
  depends on class schedule
• Zip drive, CD-Rom access to Jump drive
• Statistical software and business software
• Full Internet Access
• Free Laser Color printing.

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Lab 29 Biz Tech Server Lab

• Hours
• Hours 800 am - 800 pm Mon. to Fri
• (by request from MIS Dept.)
• Equipment
• (Special Projects Lab reserved for MIS students
  or Special projects)
• Every station has an IBM Workstation and server

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Lab 6 Open Lab

• Hours
• Mon.-Fri., 800 am to 800 pm
• Sat 900 am - 500 pm
• Equipment
• 44 Pentium 4 Workstations with Windows XP Pro
• Full Internet Access / IE MSN Messenger
• CD-ROM, Zip drives and Jump Drive Access
• MS Office XP Pro
• Business and Statistical programs
• Free High quality color laser printing

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Smart Classrooms

• Room 112, 113, 114, 115, 214, 215
• Temple has 7 levels of smart room!

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Other Temple Labs near by
http//www.temple.edu/cs/labs/index.htm
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Paley Library Scholars Information Center (SIC)

• Hours
• Mon. - Thu. 800 am - 1130 pm
• Friday 900 am - 730 pm
• Sat 900 am to 600 pm
• Sun 1200 to 1130 pm
• Equipment
• 88 PC desktops w/ MS Office XP Pro and
• 10 Macs
• Full internet access, Industry research
  databases
• Laptop Loaner Program at Circulation desk

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Tuttleman Learning Center(next to Paley)

• Hours
• Monday Thursday (open 24 hours)
• Friday (100pm to 730pm)
• Sat. (900am to 630pm)
• Sun (1200 to 800pm)
• Equipment
• Instructional Classrooms
• 4 PC Labs w/36 PCs
• 2 Mac Labs w/36 Macs
• 88 Pcs and 10 Macs (public use)
• 70 Laptop Surf stations

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Student Computing Center SCC WACHMAN HALL,
Ground Floor

• Hours
• Mon.- Fri. 830 am to 500
• Equipment
• 40 PCs, 46 Macs

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Other Temple Computer Labs

• Center City Campus (SIC) 1515 Market St.
• Hours 1000 1000pm
• 4nd floor Computer Lab Room 404 (open lab)
• 30 PCs general software
• 6th Floor Computer Lab Room 621
• 35 PCs
• Contact Kenneth Ward  Computer Lab Manager for
  local support
• 215-204-2686 or 215-204-1521 4th floor
• email kenneth.ward_at_temple.edu
• MBA Business Office Center 6th Floor 624
• Wireless Access throughout building
• 6 Dell P4 computers
• 2 scanners, Fax Machine copier
• 1 Laser 1 Color Printer
• 2 Video Conferencing stations with PC video
  cameras

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Multi-User systems at Temple
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Multi - user systems at Templefor Email and
Research

• To Open AccessNet Account
• Go to http//accounts.temple.edu
• TU Portal (Web based) https//tuportal.temple.edu
• Provide access
• TU Mail
• Blackboard
• OWLNet
• Diamond Dollars
• Cherry White Pages
• or
• - Temple Help desk at Ground Floor Wachman Hall
• - FSBM Computer Services Speakman Room 30

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Internet Access from Home

• PPP for Windows
• (check out the help yourself site)
• Will enable you to run TCP/IP protocol software
  Free from home over the modem through Dial-Up

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Help Desks at Temple
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FSBM Help Desk

• Fox School of Business, Computer Services
• Hours
• 800 am to 530 pm, Mon. - Fri.
• Support
• Phone [phone] or 215.204-5137
• Walk-in Room 30 or 28 Speakman Hall (basement)
• Email help_at_sbm.temple.edu
• URL http//sbm.temple.edu/it
• or check us out at the technology link from
  http//sbm.temple.edu

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Help Desk

• Computer Services Help Desk,Wachman Hall, Ground
  Floor.
• Hours
• 830 am - 500 pm
• Support
• Phone [phone]
• Walk-in 900 am - 430 pm
• E-mail helpdesk_at_temple.edu
• Web URL http//www.temple.edu/cs
• Extensive Support (bring your laptop in)
• New Live Chat support http//www.temple.edu/cs/he
  lpdesk/contact/index.html
• New Help yourself Center http//www.temple.edu/c
  s/helpdesk/helpyourself.html

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Temple Seminars
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Free Computer Seminars

• Seminars
• Approx. 2 hour sessions.
• Covering PC/ Mac fundamentals to advanced
  software packages
• To attend fill out registration form and submit
  at Main Help Desk (Computer Bldg.)

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Free Documentation

• Educational Bulletins
• General Bulletins and Quick Reference Guides
• Bits PCs newsletter
• computer newsletter lists the details of the
  seminar schedules and descriptions
• 4 times a year, helpful tips and seminar
  schedules, technology trends, available at most
  help desks
• Computer Guidebook
• in-depth detail of all computing resources at
  Temple.

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Wireless Configuration

• Register Mac Address
• http//www.temple.edu/cs/wireless
• Enable Wep key
• 8ac93b0237f9ead187fde45815
• Configure Proxy
• http//www.sbm.temple.edu/laptop/updates.html

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QUESTIONS