BMA505: The Human Frame Leadership Class

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BMA505 The Human Frame Leadership (Class 3)

• Winter, 2007

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Tonights agenda

• More on frames and framing
• Human Resource Frame introduction
• Case Mens Wearhouse
• Team meetings

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What is a frame?

• Window
• An aperture that lets you see and do things
• What you can see or do depends on the window you
  use

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Frame as window
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What is a frame?

• Window
• A window on a dimension of the world that lets
  you see things
• What you can see depends on the window you use
• Tool an implement for performing tasks
• Important to have right tool for job
• Skill matters having a tool isnt the same as
  knowing how to use it

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What is a frame?

• Window
• Tool an implement for performing tasks
• Perspective a set of related ideas, a
  story-line, that gives order and meaning to
  disparate bits of data

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Framing

• Is automatic
• We frame to make sense -- when we encounter new
  information or situations, we use existing
  experience and knowledge to develop a frame that
  resolves ambiguity and creates meaning (example
  The City)
• When framing fails, we have trouble making sense
  (example Misframed sentence)

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Misframed story

• A a a and man bar beer into down for walks sits
  asks
• A man walks into a bar, sits down, and asks for a
  beer

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Reframing

• Choosing to view the same thing from more than
  one perspective

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Reframing
Some say love, it is a river, that drowns the
tender reed. Some say love, it is a razor, that
leaves your soul to bleed. Some say love, it is a
hunger, an endless, aching need. I say love, it
is a flower, and you its only seed. Lyrics by
Amanda McBroom
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A Human Resource View

• Metaphor Extended family
• Leader servant, catalyst
• Change strategy build relationships, listen,
  educate, be open, empower others
• Focus skills, attitudes, teamwork, communications

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A Human Resource View

• Metaphor Extended family
• Leader servant, catalyst
• Change strategy build relationships, listen,
  educate, be open, empower others
• Focus skills, attitudes, teamwork, communications

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Mens Wearhouse

• What are the central concepts and assumptions of
  the human resource perspective?
• How has Mens Wearhouse been so successful in a
  competitive, declining industry?

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HR Practices

• Develop and implement HRM strategy
• Hire the right people
• Keep them
• Invest in them
• Empower them
• Promote diversity

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Investing in people

• Would similar practices work in other industries,
  or is there something special about retailing?
• Would these practices work in your workplace?

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Team Meetings