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Engineering Intranet

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Address needs from the users perspective. Use the language of the reader. ... Pilot is Addressing Five Topic Areas. Human Resources. Graduate Program Administration ... – PowerPoint PPT presentation

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Title: Engineering Intranet


1
Engineering Intranet Presented by Paul
Davis Project Web site intranet.engr.cornell.
edu/intranet/IT/collegeIntranet
2
Goals for the Intranet
  • Develop a Website to support Faculty and Staff in
    doing administrative parts of their jobs.
  • To provide Infrastructure to Support College's
    Best Practices Deliverables .
  • To provide intranet to academic departments, not
    just the Dean's office.
  • Phase I
  • One stop shopping" for information about
    administrative processes in several areas.
  • Almanac of reference materials such as data
    tables, reports, and a college fact book

3
Vision How Do I / FAQOne stop shopping for
Information
  • Address needs from the users perspective
  • Use the language of the reader.
  • Complete authoritative information for each
    area covered
  • If the topic area is covered on the intranet, you
    shouldnt have to look elsewhere.
  • Easy to find what you need
  • excellent navigation
  • Best source of information on Campus
  • But dont rewrite stuff available elsewhere, link
    to it
  • Not simply a catalog of existing materials
  • Decide what we want first. If its not available,
    write it.

4
Audiences
  • Customers
  • E.g. someone who needs to buy something
  • Need text written in their language
  • Presented from their perspective
  • Many people will read each page
  • Should be written well
  • Processors
  • Only 10 or 30 people for each topic (e.g. all
    purchasing professionals in the college)
  • Will be writing for other people like you
  • Can be much more informal

5
Pilot is Addressing Five Topic Areas
  • Human Resources
  • Graduate Program Administration
  • Safety (Addressing safety manual)
  • Purchasing (part of finance)
  • Almanac (fact book, etc.)

6
Intranet Content and Best Practice Team
Responsibilities
  • Identify your audiences and the information they
    need
  • Prioritize pages to write
  • Write the content or find someone to write it
  • Develop site map and navigation
  • Identify and make changes as needed
  • Audience driven improvement
  • Determine how well you are meeting your audiences
    needs
  • Improve information navigation as needed

7
Oversight Team Responsibilities
  • Overall project management Coordination
  • Technology
  • Overall navigation
  • Maintaining consistency across site
  • Providing tools and training you need
  • Phasing of the project

8
How Do I Answers to FAQOne stop shopping for
Information
  • Address needs from the users perspective
  • Use the language of the reader.
  • Complete authoritative information for each
    area covered
  • If the topic area is covered on the intranet, you
    shouldnt have to look elsewhere.
  • Easy to find what you need
  • excellent navigation
  • Best source of information on Campus
  • But dont rewrite stuff available elsewhere, link
    to it
  • Not simply a catalog of existing materials
  • Decide what we want first. If its not available,
    write it.

9
Navigation Choosing Job Function(s)
10
Navigation Homepage
11
Navigation Second level Nav Page
12
Navigation Choice Page
13
Template Answer Page
14
Later Phases
  • Staff and Department Directories
  • Manage department, committee and other types of
    memberships, print mailing labels, create email
    lists, etc.
  • Access control
  • Use memberships from directories (described
    above) to limit access to pages or subsites
  • Project and committee sub sites
  • Have a place for everyone on a committee to post
    and share documents so you dont have to email
    them around all the time
  • Other administrative tools
  • We are starting specification of a space
    inventory system

15
Intranet Collaboration Model
  • Web Financials
  • Started in one dept
  • Grew to CALS
  • Then grew to many colleges
  • Finally grew to campus
  • GAPS
  • Developed in ECE dept
  • Grew to College of Engineering
  • Now outside units using it too
  • Both leveraged local knowledge and grew based on
    demand

16
Two Adoption Options
  • Take Our Code
  • Well give you our code
  • You can hire same person we are using at CIT to
    support your effort
  • Can join us in hosting at CIT
  • Join us on our server
  • You can pilot with us on our server
  • You can hire same person we are using at CIT to
    support your effort on our servers
  • This allows more interconnection of content (but
    more coordination)
  • This is the plan for EHSs safety manual

17
Business Reasons We Want to Work With CIT
  • Ability for others to adopt our "outsourcing"
    agreement with CIT easily.
  • CS hosting for groups with special needs is an
    issue we likely need to address centrally and I'm
    the first up.
  • WFP guidelines/recommended practices are to host
    with CIT.
  • Growing expectation that CIT will meet academic
    units needs.

18
Our Constraints
  • Cost relative to our backup plan to host with
    ECE using a Windows environment.
  • Time Hosting direction is only thing project is
    waiting on.
  • We think we need relatively high level of control
    on the web server (less on dbase server).
  • Need to copy user database for whatever CS
    instance we're hosted on.
  • Ability to migrate from MS SQL to Oracle but not
    from Oracle to MS SQL

19
Status of the Project
  • Tech spec is complete
  • Graphic design is complete
  • Mockup load test of site against Oracle is
    complete
  • Oracle specific code is complete (will need to
    re-write for MS SQL server)
  • Content is beginning to come in
  • ...waiting on hosting direction for final sign
    off to implement

20
Questions?
  • Any Questions?
  • More information is at the project website
  • intranet.engr.cornell.edu/intranet/it/collegeIntra
    net/
  • Current page designs
  • This powerpoint presentation
  • Technical specification
  • Hosting goals document
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