The Process of Organizational Change

1
The Process of Organizational Change

• Terry L. Jones
• Charlotte High School
• [phone]
• E-mail jonest_at_charlottenet.org

2
The Four Steps in Successful Planning

• Develop a Clear Vision
• A Shared Responsibility in the Planning Process
• Explore Your Resources
• Identify Concerns and Meet the Needs of All
  Stakeholders

3
Develop a Clear Vision

• Use a collaborative process
• Staff generated ideas
• Cross curricular grouping of staff members
• Administrative guidance

4
Charlotte High School4 Critical Needs

• Increase student choices and options
• Improve school wide achievement
• Increase the quality of instructional time
• Enhance school climate and culture.

5
A Shared Responsibility in the Planning Process

• Teach consensus
• Collaboratively develop a consensus decision
  making model
• Determine which organizational decisions will be
  made using this model

6
What is Consensus?

• Consensus a Psychological State by E. H. Schein
• Creating the Conditions by Diane Gossen and Judy
  Anderson
• The Quality School by William Glasser

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Developing a Consensus Decision Making Model

• Develop ground rules that include information on
  gifting and sabotage
• Involve everyone in the process.

8
Gifting

• The act of giving support and/or agreeing not to
  sabotage a team decision with which I do not
  agree.

9
Gifting

• I understand what most of you would like to do.
  I personally would not do that, but I feel that
  you understand what my alternative would be. I
  have had sufficient opportunity to sway you to my
  point of view but clearly have not been able to
  do so. Therefore, I will go along with what most
  of you wish to do.

10
When I agree not to sabotage it means

• I Will
• Go to appropriate people to ask for information
  and support.
• Honestly monitor, by verbal and non-verbal
  behavior, to act consistently with the decision.
• Honor confidences.
• Attempt to stay open to positive results from the
  decision.
• Participate in periodic dialogue, being open to
  being influenced to more actively support the
  decision.

11
When I agree not to sabotage, it means

• I will Not Participate in
• Meetings after meetings.
• Phone campaigns.
• Side bar conversations.
• Underground attacks.
• Boycotts of activities.

12
Charlotte High SchoolConsensus Development

• Our history
• Developing ground rules
• Determine a consensus facilitator. (this should
  not be the principal)
• Seat everyone in a circle facing the facilitator.
• Appoint a secretary
• Appoint a process observer
• Check for understanding
• Practice the process

13
Explore Your Resources

• What is best knowledge?
• Allow time for discussion and reflection

14
Charlotte High School

• Staff participation in research of block
  scheduling
• Divided into 3 research areas
• Each group researched one block type
• Two year process of exploration, discussion and
  reflection
• Visitations
• Guest speakers

15
Identify Concerns Meet the Needs of All
Stakeholders

• All staff participate in identification of areas
  of concern.
• Include input of parents, community and school
  board.

16
Charlotte High SchoolExploration of Choices

• Developed parent surveys
• Parent meetings
• Board presentations
• Identified areas of concern and formed 5
  committees
• Curriculum
• Policies and Procedures
• Structure and Time
• Staff Development
• Evaluation

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Evaluation

• NO decision is ever final
• Periodically evaluate and update
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