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Product Liability Claims

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'A brand promise can be amassed as a hollow boast at almost any point during a ... Each interaction represents a moment of truth that can enhance or erode the ... – PowerPoint PPT presentation

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Title: Product Liability Claims


1
Product Liability Claims
  • The Old and the New
  • Andrew Robinson ACII FCILA
  • Cunningham Lindsey Liability Services

2
Product Liability Claims
  • A brand promise can be amassed as a hollow
    boast at almost any point during a customers
    experience with a company, product or service.
    Each interaction represents a moment of truth
    that can enhance or erode the brand, heighten or
    undermine customer loyalty and affect business
    results, for better or worse.

3
Product Liability Claims
4
Product Liability Claims
  • What is damage for the purpose of policy cover
    ?
  • What consequential losses are recoverable under
    the terms of the policy ?

5
F H Contractors v Commercial Union (1993)
6
Concise Oxford Dictionary
  • injury impairing value or usefulness

7
Bacardi Martini Beverages Ltd v Thomas Hardy
Packaging (2002)
8
(No Transcript)
9
Pilkington UK v CTU Insurance (2004)
  • generally speaking, damage requires some
    altered statethis plainly covers a situation
    where there is a poisoning or contaminating
    effect upon the property of a third party as a
    result of the introduction or inter-mixture of
    the product supplied

10
Seele Austria v Tokyo Marine (2007)
  • adverse physical effect on the physical state of
    the works, as a result of the defect

11
Is there Damage ?
12
Product Liability
  • 1. Do you understand the nature of the
    Policyholders business ?
  • 2. Do you understand the exposure the
    Policyholders business will encounter ?
  • 3.Can agreement be reached up front between
    Insurer and Policyholder, relative to the
    exposure and what constitutes damage ?

13
A S Screenprint v British Reserve
14
The Chemical manufacturer
15
Current Issues !
16
The Multi-tool Product
17
The Bar Stool
18
Recovery from Abroad
  • The jurisdiction issue !
  • Which law ?
  • Enforcement of Judgements !

19
Product Recalls
20
Product Recalls
21
The Military Recall
22
The Motorcycle Recall
23
The General Product Safety Regulations 2005
24
The General Product Safety Regulations 2005
  • 1. Suspension Notices
  • 2.Requirement to warn
  • 3 Withdrawal notices
  • 4 Recall notices

25
Summary
  • The Damage debate will continue.
  • Claim numbers will likely increase.
  • Overseas recoveries will not get any easier.
  • There will likely be an increasing need for
    Product Recall cover.
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