General Disciplinary Procedures

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General Disciplinary Procedures
Step 5

• 2009-2010
• Student Employee Handbook
• (on-line presentation)

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STUDENT EMPLOYEE GRIEVANCE POLICY

• While the Department of Recreational Sports makes
  every effort to maintain pleasant working
  conditions which lead to cooperative, effective
  working relationships with all employees, the
  Department also recognizes that misunderstandings
  and disagreements may arise regarding to terms
  and conditions of employment. Normally, such
  disagreements are resolved through informal
  discussions between the student-employee and the
  immediate supervisor. However, for questions and
  complaints not resolved to the student-employees
  satisfaction through informal discussions, the
  following formal Grievance Procedure is available
  upon request of the student.
•  
• As used here, the word grievance means a
  complaint brought forth by a student who feels
  that he/she has been unfavorably affected by a
  decision relating to terms and conditions of
  employment or by an incorrect interpretation of
  the University policies related to employment.
• For procedure, please contact Lisa Shea at
  lmhaake_at_umich.edu

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DISCIPLINARY POINTS SYSTEM

• We have created the following system to assess
  disciplinary points to student-employees who are
  not performing their job duties as expected.
•  
• Student-employees will be assessed points based
  on the infractions charts listed on the next
  pages. An employee receiving points for an
  infraction will be notified by their supervisor
  via e-mail following the infraction. Severe
  infractions may warrant a personal meeting with a
  supervisor.

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DISCIPLINARY POINTS SYSTEM

• It is the employees responsibility to keep track
  of any points amassed during his/her employment.
  If an employee wishes to see his/her point total,
  they must contact a member of the Student
  Personnel staff at the CCRB.

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DISCIPLINARY POINTS SYSTEM
Points will be accumulated throughout the term of
employment. Any employee amassing a total of nine
(9) points will be terminated. Points given for
a particular infraction will be removed one
calendar year after the date of assessment,
dropping an employees total points accordingly.
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DISCIPLINARY POINTS SYSTEM

• If an employee is assessed points for a
  disciplinary infraction he/she feels was
  committed only due to circumstances beyond
  his/her control, the employee has 24 hours from
  the time he/she is notified by his/her supervisor
  of the points assessment to visit, call or e-mail
  the supervisor and explain the circumstances.
  The supervisor will then determine whether or not
  to remove or uphold the points.
• If the points are upheld by the supervisor, but
  the employee still believes he/she should not be
  assessed points for that particular infraction,
  the employee has another 24 hours to e-mail Kathy
  Doletzky (kdol_at_umich.edu), Student Personnel
  Coordinator, and state his/her case for the
  Student Personnel staff to consider. The Student
  Personnel staff will look at the situation
  objectively and agree to either uphold the points
  or remove them. The employee and supervisor will
  be notified of the decision within five business
  days of initial contact. The decision of the
  Student Personnel staff is final.
• Remember, while at work for the Department of
  Recreational Sports, employees are being
  supervised by several levels of department
  representatives from student building supervisors
  to directors. Any department employee observing
  any of the following behaviors has the authority
  to speak to an employee regarding the situation
  and will notify the appropriate supervisor of any
  infractions.

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DISMISSAL from REC SPORTS

• Once an employee has amassed nine (9) points,
  his/her employment with the department will be
  terminated. The employee will be notified by
  e-mail of his/her termination, with a follow-up
  phone call if necessary. In some cases, a student
  employee may be dismissed prior to amassing nine
  (9) points. An employees immediate supervisor is
  the ultimate authority in dismissal decisions. If
  he/she feels an employee has committed a severe
  infraction, immediate termination may result.
• If an employee is dismissed from a position, in
  any building or program, that employee is
  dismissed entirely from the department. An
  individual may re-apply for employment no sooner
  than one year from the date of dismissal. If the
  employee should re-apply for employment, the
  Recreational Sports Executive Committee will
  review the application and make the final
  decision on whether or not subsequent hiring will
  be approved.

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APPEAL PROCESS

• If you have a disagreement with your supervisor
  or with the department concerning a dismissal,
  the following procedure should be followed
• A written appeal must be submitted to the
  Associate Director of Student Personnel no more
  than seven days after the date of dismissal. The
  Associate Director of Student Personnel will
  chair an appeal board hearing that will be
  scheduled within two weeks from receipt of the
  written appeal.
•  
• Two staff members and two student employees will
  complete the appeal board membership. The
  immediate supervisor and the employee will also
  be asked to attend the hearing. The appeal board
  chair will verbally notify the employee of the
  boards decision and also provide a follow up
  written explanation.
• A final appeal within the department may be made
  to the Associate Director of Student Personnel
  within seven days of the verbal notification by
  the appeal board chair. A further appeal may be
  presented to the Ombudsperson in the Office of
  Student Services.
•  
• FAILURE TO SUBMIT YOUR WRITTEN APPEAL IN THE
  ABOVE MENTIONED TIME FRAME WILL INVALIDATE THE
  APPEAL.

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FACILITY STAFF INFRACTIONS

• (Activity Area Staff , Building Crew, Entrance
  Monitor, Equipment Staff , Membership Services
  Assistant, Lifeguard, and Building Supervisor)

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INTRAMURAL, CLUB SPORTS RENTAL STAFF INFRACTIONS
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OUTDOOR ADVENTURES STAFF INFRACTIONS
12
CHALLENGE PROGRAM STAFF INFRACTIONS
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FOOTNOTES

• If you have secured a sub for a shift, but have
  failed to notify your supervisor and/or the
  building of your sub, you will be held
  responsible for the missed shift if your sub does
  not show. If you have failed to secure a sub for
  your shift, and have not obtained permission from
  your supervisor to be excused from the shift, you
  will be assessed points for the missed shift.
• Lifeguards, Building Supervisors, Program
  Supervisors and Sport Supervisors Sleeping while
  on duty will result in immediate termination.
• Manipulating a work station computer to gain
  access to the internet or an e-mail system will
  result in immediate termination.
• At times, your supervisor may allow you to leave
  a station unattended. If you have been given
  prior permission to leave your station, you will
  not be assessed points.
• This includes accepting incorrect amounts of
  money for passes, services or equipment,
  accepting non-U.S. currency (i.e. Canadian
  coins), not securing money at your station. This
  does not refer to blatant acts of financial
  mismanagement (i.e. not turning in the correct
  amount of money collected during your shift,
  falsifying accounting documents, etc.) These
  infractions may result in immediate termination.

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SEXUAL HARASSMENT STATEMENT

• It is the policy of the Department of
  Recreational Sports to maintain a work
  environment free of sexual harassment for
  students and staff. The department will follow
  the policy established by the University as
  presented in The Record dated March 14, 1994. A
  copy of this policy is on file in the business
  office of each recreational sports facility.
• Should any student staff member wish to file a
  complaint concerning sexual harassment they are
  urged to talk to Bill Canning, Director of
  Recreational Sports, Debrah Webb, Associate
  Director or John Lindner, Associate Director.
  These individuals will review the policy with the
  complainant and advise them about the informal
  and formal resolution alternatives available
  under the policy. Students may also choose to
  file complaints directly with either the Office
  of the Ombudsperson or the Office of Student
  Affairs, which provide assistance exclusively for
  students.
• All inquiries and complaints will be treated
  with the utmost confidentiality and dealt with as
  promptly as possible.
• The University policy and procedures are subject
  to revision as determined necessary or desirable
  in view of experience or changes in the law. The
  Department of Recreational Sports will continue
  to follow University policy as revisions occur.

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CERTIFICATIONS

• Certain positions with the department require
  that you maintain current CPR, First Aid and/or
  LifeguardTraining certifications as a condition
  of continued employment. These positions are
• Lifeguards (Lifeguard Training, CPR- PR,
  First Aid)
• Supervisors (CPR, First Aid)
• Trip Leaders (CPR, First Aid, WFA or WFR)
• Challenge Program Staff (CPR, First Aid)
•  
• Please note
• 1. Student employees working in positions that
  require certifications must show proof of current
  certifications every term.
• 2. New trip leaders and ropes instructors must
  obtain the required certifications within 6 weeks
  of their hire date or they will not be allowed
  to work in those positions. Students will be
  allowed to retain hours for jobs that do not
  require certifications.
• 3. Students currently working in supervisory,
  trip leader or challenge program instructor
  positions should also maintain current
  certifications however, if the certifications
  expire, a student may continue to work provided
  proof of registration in a renewal class is
  produced by the date of expiration. If proof of
  registration is not produced, then loss of hours
  in the above positions will occur. Students will
  be allowed to retain hours for jobs that do not
  require certifications.
• 4. Students currently working as lifeguards
  must maintain current certifications. Failure to
  do so will result in the loss of hours upon
  expiration of certifications. Students will be
  allowed to retain hours for jobs that do not
  require certifications.

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CPR/FIRST AID/LIFEGUARD TRAINING CLASSES

• Free CPR and First Aid classes are provided by
  Recreational Sports periodically throughout the
  year for employees of the department. If you are
  unable to attend a class offered by the
  department, it is your responsibility to obtain
  your certifications elsewhere. You will find the
  upcoming schedule for CPR and First Aid classes
  by the time clocks in each building.
• You MUST contact Dave Siegle (siegle_at_umich.edu or
  936-0597) to register for a class. Classes with
  no registration will be cancelled.

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CONGRATULATIONS!

• CONGRATULATIONS! You have completed the Rec
  Sports
• Student Employee On-Line Training.
•  
• Please print the Student Employee Handbook
  Agreement, sign and date it and turn the
  agreement into your Supervisor within one week of
  being hired.
• Remember, by signing this agreement, you
  acknowledge that you have a full understanding of
  the Handbook and what is expected of you during
  your employment with Rec Sports.
•  
• And that your supervisor may test your knowledge
  on this information at any time.