Montgomery County Communications

1
Montgomery County Communications
2
Introduction

• 1-610-539-2130
• County Phone s
• 1-800-300-9930
• County fire and ambulance, dispatcher ---
• NOTE-The 610/539-2130 number shall be used by
  all EMS personnel unless the call is a toll call.
  The toll free line shall then be used under those
  circumstances listed above. The administrative
  lines are ONLY for use of EMS and Fire personnel.
• They are NOT to be given out to the public!!!

3
Pagers

• The following information will be included in the
  alpha/numeric dispatch
• Address of call, including Box Number
• Township or County of Call
• Fire Company map page of call
• Nature of Call
• Trucks assigned to call
• Cross Streets
• Any additional notes received prior to dispatch

Phila. 96 Duty Crew 018230 Old York Rd. XST
Meetinghouse RD./Foxcroft RD MunChelt Nat
Seizures MAP/Box-Plan/ ADC 3370K7, IE0903659
Time 1642, Notes PAB in cell 2 Trucks NC358,
396-2

4
Voice Dispatch

• Procedure for voice dispatch
• Activate Tone(s)
• Announce either Basic 3__ or Medic 3__ depending
  on the medical level
• needed. The appropriate level may be updated as
  additional
• information is received by the call taker or
  dispatcher.(i.e. Basic
• 328 WITH Medic 369)
• Announce type of call (chest pain, fall, etc.)
• Announce name of residence
• Announce location of call and cross streets
• Announce Box Number
• Announce section, floor, or complex if known

5
Rules of the Radio

• STAY CALM
• Listen before transmitting to make certain the
  channels or talk-groups are clear, and organize
  your thoughts before transmitting. The overeager
  operator is a source of wasted time and
  confusion.
• Keep all transmissions brief and to the point.
  Avoid long winded descriptions and unnecessary
  repetition. Accuracy, brevity, and speed are all
  important however, they should be considered in
  that order.
• Speak distinctly and pronounce words carefully.
  Speak at a moderate speed using your
  conversational tone of voice with emphasis and
  rhythm. A message should be spoken by phrases,
  not one word at a time.

6
Communicating with county

• Talking to dispatchers
• County
• Montgomery County
• Do not use Radio

7
2 EMS Consoles

• Both EMS consoles are identical but in normal
  operations one position will handle all dispatch
  responsibilities while the second position works
  the Hail talk group handling en
  route/arrival information as well as hospital
  notification.

8
Channels

• EMS Hailing - This talk-group will be utilized
  for all transmissions and
• response coordination between field units and
  the communications center.
• (EMS OP)- EMS Operations This talk-group will
  be utilized as the primary talk
• group for unit to unit coordination during an
  EMS emergency call.

9
Channels

• (PSCORD) Public Safety Coordination
• This talk-group is to be utilized for unit to
  unit
• coordination between EMS, Fire and Police. This
  talk-group is not to be used to
• communication with the County.

10
Having the county notify

• If the Unit requests EDS to notify hospital
• Ambulance County from Phila. Medic 96-1
  Copy Notification
• County Phila. 96-1
• Enroute to Hospital Abington Patient Class --
  Age -- Sex -- Chief Complaint -- ETA
• If the Unit is going to notify hospital directly
• County from Phila. 96-2, enroute (name of
  hospital) Class (class of patient) well
  notify.

11
MST-2000
12
(No Transcript)
13
Emergency Button

• Emergency Button The orange button on the top
  of the MTS-2000 Portable.
• Note Emergency Buttons only operate when the
  radio is in operation on the A or B channel
  bank
• Emergency Buttons do not send an emergency
  signal when the radio is in operation in the C
• channel bank.

14
Resetting the Emergency button

• Resetting an Emergency Identifier Whether the
  emergency identifier was sent intentionally or by
  accident,
• the following steps must be followed in order to
  reset the radio and the opened channel.
• 1) Transmit to the County.
• 2) Wait for the County to answer.
• 3) Turn radio off for three (3) seconds
• 4) Turn radio back on

15
Special Considerations

• 26 PD on location when you arrive on scene.
• Crime scenes PD advising scene secure.
• Additional help for cardiac arrestPD, mutual aid
• Vehicle accidents.needing rescue,
• Additional ambulances ALS? BLS?
• Cheltenham Township
• Zip Codes
• 19012- Cheltenham Village
• 19027- Elkins Park
• Melrose Park
• La Mott
• Chelten Hills
• 19038- Glenside
• Laverock
• 19095- Wyncote
• Cedarbrook

16
Cheltenham Fire Co.

• (1) Glenside
• (2) La Mott
• (3) Elkins Park
• (4) Cheltenham Fire
• (5) Ogontz

17
QUESTIONS ???